5 complaint specialist jobs at 4 companies in Joppatowne, MD

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Customer Experience Specialist
Laurel, Maryland, United States
$24-$26/hr OnsiteFull Time
Bray & Scarff
Bray & Scarff: Family-owned appliance and kitchen retailer serving Maryland, Virginia, and Washington, D.C. with sales, installation, repair, and remodeling.
Customer service, escalation, or complaint resolution experience; strong communication, empathy, attention to detail, CRM and Excel skills; ability to follow procedures and work in a fast-paced office.
CRM, Microsoft Excel
1mo
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Quality Systems Specialist II
Avondale, Pennsylvania, United States
OnsiteFull Time
CQ Medical
CQ Medical: Private medical-device manufacturer developing patient-positioning and cancer-treatment solutions for radiotherapy providers worldwide.
3+ YOELead complaint investigations, return material evaluations, root cause analysis, CAPA development, risk assessments, and cross-functional improvement initiatives.
2mo
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Customer Account Specialist
York, Pennsylvania, United States
$20-$25/hr OnsiteFull Time
C-P Flexible Packaging
C-P Flexible Packaging: American private flexible-packaging converter serving brands and copackers with films, pouches, bags, sleeves, labels, and cleanroom packaging.
Customer service experience required; high school diploma required (some college preferred). Strong Microsoft Excel skills, ERP/reporting familiarity, effective communication, ability to manage customer forecasts, orders, and complaints.
Microsoft Excel
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Lead Post Market Surveillance Specialist
Newark, Delaware, United States
$116k-$182k/yr OnsiteFull Time
Hologic
HologicNasdaq: HOLX: Developing medical technology focused on women's health.
8+ YOEBachelor's degree in a technical discipline and 8+ years in medical devices, healthcare, life sciences, or regulated industries. Requires complaint trending, surveillance analytics, statistical methods, quality systems, and signal detection expertise.
Power BI, SQL, Minitab, Tableau, ANSI/ASQ Z1.4
2mo
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Adverse Event Reporting Spec II, Temporary (6 months)
Elkton, Maryland, United States
OnsiteFull Time, Temporary
Terumo Medical Corporation
Terumo Medical Corporation: Medical device manufacturer serving healthcare providers with interventional, infusion, drug-delivery, and healthcare-outcomes solutions.
3+ YOESupport post-market surveillance and medical device reporting (MDR) to US and global health authorities; review complaints for reportability, coordinate information requests, maintain MDR logs, assist audits and implement quality system improvements. Requires regulatory knowledge and MS Office proficiency.
Microsoft Office, Document Control software applications