5 complaint specialist jobs at 4 companies in Joppatowne, MD
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Customer Experience Specialist
Laurel, Maryland, United States
$24-$26/hrOnsiteFull Time
Bray & Scarff: Family-owned appliance and kitchen retailer serving Maryland, Virginia, and Washington, D.C. with sales, installation, repair, and remodeling.
Customer service, escalation, or complaint resolution experience; strong communication, empathy, attention to detail, CRM and Excel skills; ability to follow procedures and work in a fast-paced office.
C-P Flexible Packaging: American private flexible-packaging converter serving brands and copackers with films, pouches, bags, sleeves, labels, and cleanroom packaging.
Customer service experience required; high school diploma required (some college preferred). Strong Microsoft Excel skills, ERP/reporting familiarity, effective communication, ability to manage customer forecasts, orders, and complaints.
HologicNasdaq: HOLX: Developing medical technology focused on women's health.
8+ YOEBachelor's degree in a technical discipline and 8+ years in medical devices, healthcare, life sciences, or regulated industries. Requires complaint trending, surveillance analytics, statistical methods, quality systems, and signal detection expertise.
Adverse Event Reporting Spec II, Temporary (6 months)
Elkton, Maryland, United States
OnsiteFull Time, Temporary
Terumo Medical Corporation: Medical device manufacturer serving healthcare providers with interventional, infusion, drug-delivery, and healthcare-outcomes solutions.
3+ YOESupport post-market surveillance and medical device reporting (MDR) to US and global health authorities; review complaints for reportability, coordinate information requests, maintain MDR logs, assist audits and implement quality system improvements. Requires regulatory knowledge and MS Office proficiency.
Microsoft Office, Document Control software applications