1 complaint specialist job at 1 company in Ross, CA
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Senior Complaints Specialist
United States or Columbus or Austin or North America or San Francisco or New York City or Canada or Quebec City
$23-$31/hrRemoteFull Time
UpstartNasdaq: UPST: Public AI lending marketplace connecting consumers with banks and credit unions for personal, auto, and home-equity loans.
1+ YOERequires 1+ year handling regulatory escalated complaints in regulated financial services, investigation and documentation experience, consumer financial regulation knowledge, and root-cause analysis skills.
FCRA, UDAAP, FDCPA, ECOA, Consumer Financial Protection Bureau (CFPB), Better Business Bureau (BBB), Home Equity Line of Credit (HELOC), Employee Assistance Program (EAP), Employee Resource Groups (ERGs)