83 complaints jobs at 45 companies in Boston, MA

3w
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Product Complaints Engineer
Manchester, New Hampshire, United States
OnsiteFull Time
DEKA Research & Development
DEKA Research & Development: Designs and develops advanced medical and robotic technologies.
3+ YOE3+ years in regulated medical device or life sciences performing complaint investigations, product analysis, and closure; bachelor\u0002s in engineering or related discipline; knowledge of FDA QSR and MDR; strong technical writing and investigation skills.
eQMS, Salesforce
1mo
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Post Market Surveillence Senior Complaints Specialist-Medical Device #7815
Marlborough, Massachusetts, United States
OnsiteContract, Full Time
ECI
ECI: Provides regulatory and engineering consulting for life sciences companies.
5+ YOEBachelor's in engineering or scientific field,5+ years medical device complaint/quality/regulatory experience,knowledge of FDA 21 CFR 820/803 and ISO 13485,experience with QMS/databases,and strong investigation and documentation skills.
1w
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Manager, Global Quality Intelligence & Product Quality Complaints (remote)
New Jersey or Cambridge or Gaithersburg or New Jersey
$114k-$182k/yr RemoteFull Time
BioNTech
BioNTechNasdaq: BNTX: Develops mRNA-based immunotherapies for cancer and infectious diseases.
5+ YOEScientific degree and 5+ years of Quality MAH/Sponsor experience required, with product complaint management, GMP compliance, pharmaceutical regulatory knowledge, and strong English communication skills.
Product Specification Files (PSFs), BLAs, MAAs, IMPDs, ICH Q10, CFR Part 211
2mo
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Manager, Product Complaint
Lexington, Massachusetts, United States
$97k-$107k/yr OnsiteFull Time
Kiniksa Pharmaceuticals
Kiniksa PharmaceuticalsNASDAQ: KNSA: Developing and commercializing therapies for cardiovascular and inflammatory diseases.
5+ YOEBachelor in science; 5+ years GMP biopharma experience; knowledge of GMP, 21 CFR 210/211, ICH; complaint handling, CAPA, regulatory reporting.
Veeva, Electronic Quality Events, Excel, Word, PowerPoint
3d
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Product Complaint Analyst II
Arden Hills or Irvine or Marlborough or Maple Grove
$60k-$114k/yr HybridFull Time
Boston Scientific
Boston ScientificNYSE: BSX: Manufacturer of interventional medical devices and technologies.
1+ YOEBachelor's degree or equivalent and 1+ year of medical device complaint processing and reporting experience; strong written and verbal communication skills required.
Code of Federal Regulations (CFR), Medical Device Reports (MDRs)
3mo
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Senior Complaint Specialist
Bedford, Massachusetts, United States
$84k-$110k/yr OnsiteFull Time
Anika Therapeutics
Anika TherapeuticsNASDAQ: ANIK: Develops and manufactures products for early intervention orthopedic care.
3+ YOELead end-to-end global complaint handling ensuring regulatory compliance (FDA/ISO/EU MDR), investigations, MDR reporting, CAPA, and post-market quality systems.
Microsoft Office, Complaint management system, Quality Management Database, CRM
3d
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Product Complaint Analyst II
Arden Hills or Irvine or Marlborough or Maple Grove
$60k-$114k/yr HybridFull Time
Boston Scientific
Boston ScientificNYSE: BSX: Developer and manufacturer of innovative medical devices and therapies.
1+ YOEBachelor’s degree or equivalent education, 1+ years of medical device complaint processing and reporting experience, strong written and verbal communication, and critical thinking skills.
Code of Federal Regulations (CFR), Medical Device Reports (MDRs)
4d
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Product Complaint Analyst II
Arden Hills or Irvine or Marlborough or Maple Grove
$60k-$114k/yr HybridFull Time
Boston Scientific
Boston ScientificNYSE: BSX: Developing and manufacturing innovative medical devices for less-invasive treatments.
1+ YOEBachelor's degree or equivalent and 1+ year of medical device complaint processing and reporting experience. Requires strong written and verbal communication, critical thinking, and investigation skills.
Medical Device Reports (MDRs)
2w
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FALL Consumer Complaint Investigation Intern
Boston, Massachusetts, United States
$21/hr HybridPart Time
Commonwealth of Massachusetts
Commonwealth of Massachusetts: Providing public services and governance to the people of Massachusetts.
Part-time student intern to investigate and resolve consumer complaints, review applications, create certificates, assist with rulemaking; strong writing and computer skills (Word, Excel) preferred.
Microsoft Word, Microsoft Excel
2w
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QA Product Complaint Manager
Waltham, Massachusetts, United States
$118k-$145k/yr HybridFull Time
Viridian Therapeutics
Viridian TherapeuticsNASDAQ: VRDN: Developing optimized treatments for rare autoimmune conditions.
5+ YOE5+ years QA experience in biotech/pharma/medical device, Bachelor's in Life Science or Engineering, complaint handling, experience with CDMOs, Veeva eQMS, knowledge of US/global GMP and ICH guidelines.
Veeva Quality Management System, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, Microsoft SharePoint
3d
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Equal Employment Specialist
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin or Arlington
$144k-$187k/yr OnsiteFull Time
Cybersecurity and Infrastructure Security Agency
Cybersecurity and Infrastructure Security Agency: Protecting the nation's critical infrastructure and cyber systems.
1+ YOEOne year of specialized GS-13-equivalent experience applying EEO laws and directives, managing pre-complaint processes, processing formal complaints, and reviewing investigation reports.
Standard Operating Procedures (SOPs), Alternative Dispute Resolution (ADR), USAJOBS, USA Hire, Electronic Funds Transfer, E-Verify
1mo
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Regulatory Specialist, Beauty & Wellness
Marlborough, Massachusetts, United States
$70k-$88k/yr HybridFull Time
Helen of Troy
Helen of TroyNASDAQ: HELE: Designs and markets branded consumer housewares and personal care products.
2+ YOEHigh school degree; 5+ years consumer-relations complaint handling or 2+ years regulatory adverse event reporting; familiarity with FDA/CPSC/MDR reporting, complaint management, SOPs, and audits; authorized to work in the U.S.
2mo
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HOUSEKEEPER LEAD (FULL TIME) (Natick, MA, US, 01760)
Natick, Massachusetts, United States
$22-$24/hr OnsiteFull Time
Compass Group
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
Supervising, training, and inspecting housekeeping staff; prior housekeeping experience preferred; attention to detail and ability to resolve guest complaints.
1w
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Retail Sales Associate, Key Holder
Hanover, Massachusetts, United States
$16-$20/hr OnsitePart Time
Destination XL Group
Destination XL GroupNASDAQ: DXLG: Specialty retailer for men's Big + Tall apparel and footwear.
High school diploma or equivalent, strong customer service and complaint resolution skills, ability to lift up to 50 lbs.
3d
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Cashier/Receptionist | Full-time
Nashua, New Hampshire, United States
OnsiteFull Time
Tulley Automotive Group
Tulley Automotive Group: Retail car dealership group providing vehicle sales and maintenance services.
Requires knowledge of cash and paper transaction processing, telephone and payment systems, customer service, complaint handling, and problem resolution.
EAP
5d
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General Manager - Cadillac Lynnfield
Lynnfield, Massachusetts, United States
$200k-$500k/yr OnsiteFull Time
Asbury Automotive Group
Asbury Automotive GroupNYSE: ABG: Operates franchised car dealerships and provides vehicle maintenance services.
Leads dealership operations, profitability, customer retention, department management, talent development, financial reporting, manufacturer commitments, and customer complaint resolution.
3mo
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Housekeeping All Shifts
Quincy or Boston
OnsiteFull Time, Part Time
RegalCare
RegalCare: Operates skilled nursing and rehabilitation centers for senior care.
Full-time or part-time housekeeping duties, follow schedules, coordinate with nursing services, attend meetings, perform daily tasks, file complaints.
4d
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Analyst I, Postmarket Surveillance
Burlington, Massachusetts, United States
$51k-$101k/yr OnsiteFull Time
Abbott
AbbottNYSE: ABT: Provides medical devices, diagnostics, and science-based nutritional products.
0+ YOEBachelor's degree in biomedical or related field and 0–2 years of related experience. Requires complaint investigation, regulatory assessment, documentation, and communication skills.
Good Manufacturing Practices (GMP), Code of Federal Regulations (CFR), Medical Device Reports (MDRs), MedWatch, Vigilance
1w
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Quality Engineer I
Hudson, Massachusetts, United States
$64k-$93k/yr OnsiteFull Time
Integer
IntegerNYSE: ITGR: Manufactures medical devices and components for global healthcare companies.
Entry-level quality engineering role supporting manufacturing quality, audits, CAPA, complaints, validations, inspections, nonconforming materials, continuous improvement, and regulatory compliance.
Quality Management Systems (QMS), Food and Drug Administration (FDA), Bill of Materials (BOM), FMEAs, Control Plans, 5S
3d
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Regulatory Escalation Spec Assoc
Johnston, Rhode Island, United States
HybridFull Time
PPL Corporation
PPL CorporationNYSE: PPL: Provides electricity transmission, distribution, and utility services.
Associate degree in business or related field, relevant experience, and ability to manage cross-functional projects, analyze complaints, communicate with stakeholders, and improve regulatory processes.
PUC, DPUC