Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin or Arlington
$144k-$187k/yrOnsiteFull Time
Cybersecurity and Infrastructure Security Agency: Protecting the nation's critical infrastructure and cyber systems.
1+ YOEOne year of specialized GS-13-equivalent experience applying EEO laws and directives, managing pre-complaint processes, processing formal complaints, and reviewing investigation reports.
Standard Operating Procedures (SOPs), Alternative Dispute Resolution (ADR), USAJOBS, USA Hire, Electronic Funds Transfer, E-Verify
Broward Health: Operates public hospitals and healthcare centers in South Florida.
1+ YOEAssociate degree required, minimum 1 year relevant experience. Investigating and documenting patient complaints and serving as liaison with administration.
Pollo Campero: Quick-service restaurant chain specializing in Latin-style chicken meals.
Train and lead crew, ensure compliance with procedures, manage opening/closing, handle inventory and customer complaints; strong communication and leadership skills expected.
EOS Hospitality: Operates and manages a portfolio of hotels and resorts.
Available to work 11:00pm–7:00am, strong telephone etiquette, guest service and complaint resolution, cash/bank accuracy, familiarity with hotel operations.
Driftwood Hospitality Management: Hotel management and development firm for hospitality properties.
Greet and register guests, handle payments and account closings, answer phones, resolve guest complaints, input information into computer systems, and stand for most of the shift.
The Las Olas Company: Owns and operates the Riverside Hotel and commercial real estate.
Supervise restaurant and outlet operations, train staff, manage inventory and payroll control, ensure service standards, handle guest complaints and oversee setup and appearance.
Director, Policy, and Compliance (Supervisory Equal Employment Specialist)
Washington or Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$148k-$197k/yrHybridFull Time
Department of Veterans Affairs: Federal agency providing healthcare and benefits to military veterans.
1+ YOERequires U.S. citizenship and one year of specialized experience equivalent to GS-14 in EEO policy, compliance, complaint processing, reporting, legal analysis, and program leadership.
Specialist II Post Market Surveillance (United States)
Miami Lakes, Florida, United States
OnsiteFull Time
Cordis: Develops and manufactures cardiovascular and endovascular medical devices.
3+ YOE3+ years relevant experience with a bachelor's or equivalent; knowledge of medical device complaint handling and reporting, investigative and analytical skills, and strong written/oral English communication.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel
Mazda of North Miami: Retailer of new and used Mazda vehicles and services.
Process customer payments, calculate bills, handle cash/check/credit transactions, answer phones, direct customers, and handle complaints; Microsoft Office experience is a plus.
Destination XL GroupNASDAQ: DXLG: Specialty retailer for men's Big + Tall apparel and footwear.
High school diploma or equivalent, strong customer service and complaint-resolution skills, ability to lift up to 50 lbs, and ability to coach and train team members.
ISOFlex Packaging: Manufacturer of specialty plastic films and flexible packaging solutions.
2+ YOE2 years related experience; strong phone, communication, and math skills; order entry, quoting, and customer complaint handling; ability to lift up to 25 lbs occasionally.
Think Hospitality: Data-driven management solutions for independent hotels and restaurants.
Register guests, manage reservations, process payments, handle guest requests and complaints, strong communication and customer service, able to lift 10 lbs, work days/evenings/weekends.
iCare Health Solutions: Provides managed ocular health services and medical eye care.
1+ YOERequires 1–2 years of customer service experience, strong communication skills, multitasking ability, complaint resolution skills, and experience with EMR and Outlook. Bilingual English/Spanish preferred.
Shaner Hotels: Develops and manages diverse hotel properties and full-service resorts.
1+ YOEMinimum 1 year cleaning experience (hotel preferred). Must communicate effectively, know proper chemical handling, follow housekeeping and safety procedures, and handle guest requests/complaints.
311 Call Center Specialist (Communications, Information and Technology Department)
Miami, Florida, United States
OnsiteFull Time
Miami-Dade County: Local government authority providing public services for Miami-Dade County.
3+ YOEHigh school diploma or GED and three years of clerical experience in public contact, complaint handling, or citizen information and referral services; college coursework may substitute year for year.
BrandsMart USANYSE: AAN: Retailer of name-brand consumer electronics and household appliances.
High school education, English proficiency, basic math, retail sales experience, POS transaction experience, inventory familiarity, communication skills, and ability to meet sales goals and resolve complaints.