540 consumer experience jobs at 240 companies in Illinois
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Consumer Experience Leader (FT)
Gurnee, Illinois, United States
$19-$23/hrOnsiteFull Time
Carhartt: Manufacturer of durable workwear and rugged outdoor apparel.
HS diploma/GED required; college preferred. Retail supervisory experience preferred. Skills in sales, customer service, merchandising, inventory control, loss prevention, staffing/coaching, POS and Microsoft Office; able to stand long periods and lift 30-40 lbs.
Kraft HeinzNASDAQ: KHC: Manufacturer and global marketer of food and beverage products.
8+ YOEBachelor's, Master's or PhD in science or consumer psychology; 6-8+ years relevant experience depending on degree; people leadership experience; consumer research, UX or product innovation background; willingness to travel up to 20%.
IH Mississippi Valley Credit Union: Member-owned financial cooperative providing banking and lending services.
Review consumer loan applications, analyze documentation to assess risk, follow lending guidelines, strong communication, critical thinking, high school diploma or equivalent preferred some college.
Mondelēz InternationalNASDAQ: MDLZ: Global food and beverage specializing in snack foods.
Design and execute qualitative and quantitative consumer and sensory research; apply multivariate statistics; communicate findings; BS/MS in food science or related field; experience with consumer testing and statistics.
Fund for the Public Interest: Non-profit organization managing grassroots canvassing and fundraising campaigns.
Conduct research on scam trends and communications technology, build coalitions, write campaign materials, organize consumers, run summer grassroots offices; bachelor's degree preferred.
California or Connecticut or New York or Colorado or Illinois or Minnesota or Washington or Nevada or Maryland or New Jersey or Hawaii or District of Columbia or North Dakota or Mississippi or Rhode Island or Vermont or Wyoming
$95k-$143k/yrRemoteFull Time
Shutterfly: Manufacturer and retailer of personalized photo products and gifts.
6+ YOEBachelor's degree,6+ years consumer insights experience,proficiency designing qualitative and quantitative studies,Qualtrics and survey tool experience,Excel and SPSS skills,strong communication and storytelling.
Qualtrics, Toluna Quick Surveys, Suzy, SurveyMonkey, Microsoft Excel, SPSS
The Federal Savings Bank: National veteran-owned bank providing residential mortgage and financial services.
1+ YOEEntry-level Consumer Loan Banker in Chicago; requires 4-year degree or commensurate sales/military experience, 1+ year sales/retail experience, strong communication, self-motivation, and ability to work in fast-paced environment.
CRM, Encompass, Microsoft Office, Loan Origination Software
Suntory Global Spirits: Distills and markets premium global spirits and cocktail brands.
10+ YOE10+ years in integrated marketing or consumer strategy; experience across paid, social, creator, partnerships, content, and owned channels; agency management; media planning, measurement, and stakeholder leadership.
Fellowes Brands: Designs and manufactures business machines and workplace ergonomic products.
3+ YOEBachelor's degree in a related field and 3+ years in consumer insights or analytics; advanced Excel, BI and syndicated data experience; survey design; familiarity with AI tools (Copilot, ChatGPT, Claude).
Microsoft Excel, Microsoft Copilot, ChatGPT, Claude, Circana, Walmart Scintilla, Amazon Analytics, Vendor Central, Seller Central
Alaska or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Michigan or Minnesota or Missouri or Mississippi or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or Wyoming
$75k-$100k/yrRemoteFull Time
iFIT: Creates interactive fitness software and connected exercise equipment.
3+ YOEBachelor's degree,3+ years mixed-methods consumer insights experience,proficiency in Qualtrics,strong quantitative and qualitative skills,analytics and storytelling ability,authorized to work in the US without sponsorship.
Qualtrics, Microsoft Excel, Tableau, SPSS, R, Microsoft PowerPoint, Google Suite, Slack
United States or California or Connecticut or New York or Colorado or Illinois or Minnesota or Washington or Nevada or Maryland or New Jersey or Hawaii or District of Columbia or North Dakota or Mississippi or Rhode Island or Vermont or Wyoming
$95k-$143k/yrRemoteFull Time
Shutterfly: Manufacturer and retailer of personalized photo products and professional photography services.
6+ YOEBachelor's degree; 6+ years in-house or supplier consumer insights; independently design and execute qualitative and quantitative studies; analyze data and generate business recommendations; experience with brand health trackers, CSAT, segmentation, MaxDiff, Conjoint; proficiency with survey tools and Excel/SPSS.
Qualtrics, Toluna Quick Surveys, Suzy, SurveyMonkey, Microsoft Excel, SPSS
Mariner Finance: Provider of personal installment and auto loans.
3+ YOE3+ years customer service or sales experience (2 years in consumer lending/financial services preferred), high school diploma or equivalent, reliable transportation, proficiency in Microsoft Office, ability to handle cash drawer, obtain required insurance licenses, strong communication and problem-solving skills.
Fortune Brands InnovationsNYSE: FBIN: Manufactures and sells home, security, and digital building products.
10+ YOE10+ years in consumer insights or market research, proficiency in qualitative/quantitative/advanced analytics and AI-driven methods, experience with B2C and B2B research, strong storytelling and stakeholder communication.
Alabama or Michigan or Louisiana or Nebraska or Missouri or Wisconsin or South Carolina or Kentucky or Delaware or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Pennsylvania or Indiana or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Florida or Maryland or West Virginia or Ohio or New Hampshire or Kansas or Connecticut or Massachusetts
RemoteFull Time
Everise: Global provider of technology-enabled customer experience and outsourcing solutions.
Customer-focused, strong verbal/written communication, multitasking, Windows PC proficiency, ability to engage agents and respond to consumer surveys.
United States or Chicago or New York City or Seattle or South San Francisco
$192k-$287k/yrRemoteFull Time
Stripe: Provides global financial infrastructure and payment processing for businesses.
10+ YOE10+ years product marketing experience with 5+ years on B2C products; proven consumer positioning, go-to-market strategy, research and analytics, and senior stakeholder communication.
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$119k-$187k/yrOnsiteFull Time, Temporary
National Credit Union Administration: Independent federal agency regulating and insuring credit unions.
1+ YOEOne year of specialized experience at the CU/GS-13 level evaluating financial institution compliance with federal consumer protection or fair lending laws and providing in-depth written legal analysis.
Electronic Official Personnel Folder (eOPF), E-Verify
Gordon Rees Scully Mansukhani: Provides legal representation in litigation and business transaction matters.
3+ YOEJ.D. and active bar admission required (Illinois preferred), minimum 3 years litigation experience preferred, experience with FCRA/FDCPA and consumer fraud matters, strong legal research and writing skills.
First Financial BankNASDAQ: FFBC: Provides retail and commercial banking and wealth management services.
3+ YOE3-4 years retail client service and sales experience, high school diploma/GED required, strong product knowledge, ability to open accounts, run teller drawer, meet sales/service goals, and follow compliance procedures.
Upside: Personalized cashback rewards platform for everyday brick-and-mortar purchases.
10+ YOE10+ years product management experience, track record owning consumer app growth, experience leading a team of PMs (5-10), data-driven prioritization, AI-centric product approach, marketplace and payments experience preferred.
Miami or Washington or New York or Chicago or Atlanta or Phoenix or Dallas
OnsiteFull Time
Greenberg Traurig: Provides global legal representation and corporate advisory services.
6+ YOE6+ years financial services regulatory and compliance experience in mortgage, consumer and commercial finance, BNPL/EWA/FinTech, state licensing, product development, and bank partnerships; knowledge of TILA, RESPA, UDAAP/UDAP, HMDA, FCRA, FDCPA; admitted or eligible for admission.