3mo
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Founding CSM
San Francisco, California, United States
$188k-$225k/yr OnsiteFull Time
Proven experience building CS processes, teams, and playbooks; early-stage startup experience; comfortable navigating admin tools, reading API docs, and data validation.
1mo
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CSM Associate III
Columbia, Missouri, United States
$22-$40/hr OnsiteFull Time
2+ YOEBachelor's degree or equivalent plus ≥2 years relevant experience; maintain, repair, and troubleshoot plant growth chambers and facility equipment; coordinate with vendors and campus researchers.
Conviron
1mo
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MST -CSM Opeartions
United States or India
OnsiteFull Time
Must be legally authorized to work in the United States; no sponsorship provided. No calls or agencies. Candidate should embrace Vertiv's core principles and behaviors.
2w
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Technical CSM III– AMZ004588
New York, New York, United States
$169k-$229k/yr OnsiteFull Time
2+ YOEMaster's in CS/IT/Engineering and 2+ years (or Bachelor's +5 years) leading large technical programs; customer-facing experience; experience with ERP, Business Intelligence Systems, APIs; strong communication and cross-functional leadership.
APIs, ERP, Business Intelligence Systems, SaS
3mo
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CSM Mid Market
United States
$77k-$139k/yr RemoteFull Time
2+ YOE2+ years in client success/account management; manage a book of business; build relationships; tell data-driven stories; strong communication.
Gainsight, Salesforce, Excel
2d
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ServiceNow CSM - Now Assist Engineer
Virginia, United States
$120k-$160k/yr RemoteFull Time
9+ YOE9+ years experience, bachelor's degree, ServiceNow CSA, Secret clearance, ServiceNow CSM and Now Assist implementation experience, REST API/Integration Hub familiarity, AI governance in regulated/DoD environments.
ServiceNow Customer Service Management (CSM), REST APIs, Integration Hub, Now Assist, Virtual Agent, RMF 2.0
2w
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ServiceNow Customer Service Management (CSM) Developer (373)
Arlington, Virginia, United States
OnsiteFull Time
3+ YOE3+ years ServiceNow development experience; implement/support CSM, Flow Designer, IntegrationHub, REST/SOAP, JavaScript; ServiceNow CSA/CAD/CIS-CSM preferred; Agile/SAFe experience; strong troubleshooting and communication skills.
ServiceNow, Flow Designer, IntegrationHub, REST, SOAP, JavaScript, UI Builder, Service Portal, Agent Workspace, Now Assist, Virtual Agent, CCaaS, Amazon Connect, Genesys, Five9, NICE, Cisco Contact Center
2mo
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Senior ServiceNow CSM or ITSM Developer DHS with Public Trust (Remote)
Reston or United States
$99k-$168k/yr RemoteFull Time
6+ YOE5+ years software development; 2+ years ServiceNow; 1+ year CSM/ITSM; US citizenship; DHS Public Trust clearance; remote work within the United States.
ServiceNow, JavaScript, GlideScript, ITIL
2d
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ServiceNow CSM - Now Assist Engineer
Virginia, United States
RemoteFull Time
9+ YOEBachelor's and 9+ years' experience, Secret clearance, ServiceNow CSA, Now Assist implementation and AI governance experience in DoD/GCC High/IL4-IL6 environments.
ServiceNow, Integration Hub, REST APIs, Now Assist
1w
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Head of CSM
Georgia or Missouri or New Jersey or New York or North Carolina or Ohio or South Carolina or Texas or Virginia
RemoteFull Time
2+ MgmtEnterprise CSM background, 2–3 years people management experience, strong operational execution, escalation ownership, customer-facing communication, comfortable with automation and AI, resident for tax purposes in listed US locations.
GenAI
1mo
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Commercial CSM, Tavily
United States
$110k-$137k/yr RemoteFull Time
2+ YOE2+ years in customer-facing roles (CSM, account management, implementation) in B2B SaaS; experience managing high-volume commercial accounts, technical fluency with developer users, strong communication; familiarity with CRM/CS tools.
HubSpot, Salesforce, Gainsight, LangChain
3w
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CSM
United States
$85k-$105k/yr RemoteFull Time
3+ YOE3+ years in client success/account management in B2B SaaS, experience managing multi-stakeholder relationships, data-driven with CRM usage; preferred PropTech/energy/sustainability experience and familiarity with Zoho CRM and Notion.
Zoho CRM, Notion
3mo
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Client Success Manager (CSM) - Storage Division
United States
RemoteFull Time
2+ YOE2-4 years in Client Success or related SaaS roles (CSM focus); 5+ years for Sr. CSM; 10+ years for Principal CSM; experience with mid-market to enterprise accounts; strong relationship, communication, and analytical skills.
Vitally, Gong, CRM
1mo
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ServiceNow Solution Architect (CSM)
United States
OnsiteFull Time
6+ YOE6+ years ServiceNow experience with 3+ years in an architect/senior technical lead role. Deep CSM module expertise, ServiceNow platform architecture, JavaScript scripting, integrations (REST/SOAP/IntegrationHub/MID Server), and required ServiceNow certifications.
ServiceNow, Now Platform, NowAssist, Generative AI, REST, SOAP, IntegrationHub, MID Server, Flow Designer, App Engine Studio, Studio IDE, Update Sets, ATF, Service Portal, UI Builder, SP Widgets, Angular, HTML5, CSS, Sass, JavaScript, Salesforce, SAP, Microsoft Dynamics
1w
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ServiceNow Business Process Consultant (CSM)
United States
OnsiteFull Time
5+ YOEExperience delivering ServiceNow CSM implementations, leading requirements workshops, producing functional designs, and supporting UAT, integrations, and change management.
ServiceNow CSM, ServiceNow, NowAssist, Salesforce, SAP Dynamics, MS Dynamics
1w
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Enterprise CSM
Lehi, Utah, United States
$90k/yr OnsiteFull Time
Experience in customer success or technical account management, software product knowledge, strong communication, analytical skills, and familiarity with customer success metrics and multi-stakeholder organizations.
Planhat, HubSpot, Nectar
1mo
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Manager, CSM
New York City, New York, United States
$165k-$180k/yr HybridFull Time
8+ YOE8+ years in customer success or customer-facing roles, strong leadership and presentation skills, experience in fraud/authentication, fintech or cybersecurity, ability to scale teams and drive revenue.
5d
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ServiceNow Technical Developer-ITAM (CSM)
United States
$110k-$140k/yr RemoteFull Time
4+ YOE4+ years ServiceNow developer experience supporting Federal clients; strong JavaScript/Glide scripting; Flow Designer, integrations (REST, Integration Hub, MID Server), ITSM/CSM experience; US citizenship and ability to obtain Public Trust; bachelor\u0002s degree required.
ServiceNow, Flow Designer, Business Rules, Client Scripts, Script Includes, UI Policies, ACLs, Notifications, Reports, Dashboards, Service Catalog, JavaScript, Glide APIs, REST APIs, Integration Hub, MID Server, UI Builder, Workspaces, Playbook Experiences, Performance Analytics, Automated Test Framework (ATF), Now Assist, GenAI
1mo
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Sr. Designer CSM
Charlotte, North Carolina, United States
OnsiteFull Time
9+ YOEAssociates in drafting/design or 4 years equivalent; minimum 9 years drafting experience in mechanical systems; proficient in AutoCAD or MicroStation, Microsoft Word/Excel; strong communication and drafting supervision skills; ability to obtain unescorted nuclear plant access.
AutoCAD, MicroStation, Microsoft Word, Microsoft Excel, Raster Design
1mo
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CSM Team Lead
New York or Israel
RemoteFull Time
5+ YOE2+ Mgmt5+ years in Customer Success/Account Management in mission-critical services, 2+ years leading customer-facing teams, channel partner experience, project management skills, East Coast hours availability, enterprise account and executive engagement experience.
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