18 customer adoption manager jobs at 16 companies in Dunkirk, MD
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*Construction Customer Success Manager
Washington or Miami
HybridFull Time
Buildots: AI-powered construction intelligence platform for site progress monitoring.
5+ YOE5+ years construction site experience, strong stakeholder management and communication, change management skills, ability to onboard users and drive product adoption, willingness to travel 30–50%.
Boston or San Francisco or New York City or Seattle or Washington
$200k-$320k/yrHybridFull Time
Anthropic: Developing safe and reliable artificial intelligence systems.
8+ YOE8+ years in customer success, technical account management, solutions engineering, or strategy consulting; technical fluency in AI/ML and SDLC; enterprise change and adoption experience; bachelor's degree or equivalent.
Claude, Claude Code, Cowork, API, LLM, AI/ML, SDLC
GenLogs: Provides truck intelligence data through a nationwide sensor network.
3+ YOE3+ years in customer success/support/account management, B2B SaaS experience, strong written communication, analytics skills, experience driving retention and adoption across high-volume SMB portfolios.
Exiger: AI-powered supply chain risk and compliance management software.
3+ YOE3+ years customer-facing experience with Federal Civilian agencies in a SaaS/GovTech environment; bachelor’s degree; strong communication, presentation, and organizational skills; experience driving adoption, retention, and renewals; CRM familiarity.
American Psychological Association: National professional association for psychologists and psychological research.
5+ YOEBachelor's required; 5+ years marketing/brand strategy experience in education/IP products; ABM experience; competitive analysis; customer persona development; strong communication and data-driven problem solving.
Boston or Dallas or Washington or Maryland or California or New York or Utah
$320k-$365k/yrRemoteFull Time
SemrushNYSE: SEMR: SaaS platform for online visibility and search marketing management.
Proven leader in post-sale revenue: ownership of onboarding, adoption, renewals, retention and expansion across direct, channel and Data-as-a-Service; enterprise customer fluency, product depth, commercial judgment, and operating discipline.
Darktrace: Provides AI-driven cybersecurity platforms for autonomous threat response.
3+ YOE3+ years in technical customer-facing roles; knowledge of enterprise cybersecurity, networking, cloud/SaaS; drive adoption and retention; strong communication and stakeholder management; SOC/workflow experience desirable.
Lake Buena Vista or Natick or Providence or Tysons or West Hartford or King of Prussia or Paramus or Raleigh or Boston
OnsiteFull Time
Level99: Adult social gaming venue with physical challenges and dining.
2+ YOERequires high school education, strong communication, organization, flexibility, technology adoption, and ability to work extended shifts and lift up to 50 pounds. Two years of venue, restaurant, or bar management is desirable.
Santa Clara or Tempe or Manassas or Boise or Phoenix or Dallas or Richardson or Chandler or Austin
$108k-$149k/yrOnsiteFull Time
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Subject-matter expertise in repair parts/products, semiconductor industry knowledge, MS Office proficiency, analytical skills to review large data sets, strong communication and leadership to drive product adoption across global customer sites.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ years technical engineering and distributed applications experience; customer-facing technical advisory in cloud services; ability to drive adoption, represent customers, and work with engineering teams; 10%+ travel.
OpenAI: Develops artificial intelligence models and generative AI software services.
6+ YOERequires 6+ years in customer-facing enablement, instructional, adoption, or transformation roles; government or complex enterprise experience; strong presentation, facilitation, writing, product fluency, and program management skills.
IKEA: Global retailer of affordable home furnishings and decor.
5+ YOE5+ years in customer experience operations or similar, retail preferred; university degree preferred; fluent English; experience improving resolutions, root-cause analysis, and driving tool adoption.
Center for Vein Restoration: Specialized medical clinics treating varicose veins and vascular diseases.
4+ YOE3+ MgmtProven call center leadership with experience in operational transformation, workforce planning, budget management, AI/CRM adoption, analytics-driven decision making; 4+ years call center management and 3+ years leading people; high school required, bachelor\u0002s preferred.
AI assistants, IVA platforms, CRM, EMR, CMS, PMS, workforce management software, contact center technologies
Procon Consulting: Construction management and technology consulting for the built environment.
5+ YOEBachelor's degree in construction management, information systems, engineering, or related field; 5+ years PMIS implementation experience; strong PM methodologies; PMIS customization; excellent communication; problem-solving; training and user adoption; independent multi-project work.
ZeroFox: Provides external cybersecurity and digital risk protection services.
10+ YOE10+ years B2B SaaS marketing experience with leadership in demand generation; proven pipeline/bookings track record; expertise in ABM, digital, partner, event, and customer marketing; strong analytics, marketing ops, and AI adoption.