380 customer adoption manager jobs at 306 companies in United States
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Customer Adoption Manager
United States
RemoteFull Time
Higharc: Cloud platform for automated residential design and construction management.
5+ YOE5+ years in customer success, implementation leadership, enterprise account management, or related roles; strong executive communication; cross-functional leadership; data-driven and autonomous; willingness to travel 25%.
Taulia: Provides cloud-based working capital and supply chain finance solutions.
3+ YOE3+ years SAP experience (3-6 preferred), strong fintech/working capital knowledge, SAP FI modules and SAP Cloud ERP configuration experience, consultative communication, customer enablement, and English fluency.
SAP, SAP Cloud ERP, SAP FI-AR, SAP FI-CA, SAP FI-AP
United States or British Columbia or Ontario or San Francisco
$105k-$124k/yrRemoteFull Time
Swiftly: Provides a transit data platform for public transportation agencies.
3+ YOE3+ years in customer training/L&D/customer success, instructional design, change management, in-person and virtual training for SaaS, comfortable with GTFS/AVL concepts and AI tools, travel 8–14 times/year.
Shopmonkey: Provides cloud-based management software for automotive repair shops.
Experience in B2B SaaS and embedded payments; strong interpersonal and objection-handling skills; ability to analyze rates, use CRM, and drive customer adoption to meet quotas.
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage platforms.
5+ YOE5+ years in mortgage origination (underwriting/operations) and 5+ years in technical advisory/account management/customer success; 3+ years administrating loan origination software; SaaS experience; strong analytical, communication, and project management skills; travel ~15-20%.
Kansas Humane Society: Provides animal sheltering, pet adoptions, and veterinary care services.
High school diploma or equivalent; animal handling experience preferred; background in caregiving or customer service; ability to manage emotional customers; basic math and reading skills; ability to lift up to 100 lb.
Kansas Humane Society: Providing shelter, adoption, and medical services for companion animals.
High school diploma or equivalent; animal handling experience preferred; background in caregiving or customer service; able to manage emotional/challenging customers; able to lift up to 100lb occasionally and perform repetitive motions.
Denver or Colorado or San Francisco or California or Massachusetts or Boston or Novi or Atlanta or Portland
$97k-$174k/yrHybridFull Time
AutodeskNASDAQ: ADSK: Developing software for architecture, engineering, and entertainment industries.
5+ YOE5+ years leading teams in SaaS or customer success, bachelor’s degree required (advanced degree preferred), strong communication and cross-functional collaboration, ability to travel up to 30%.
Customer Success Manager (Healthcare AI Adoption & Customer Outcomes)
San Diego, California, United States
$95k-$135k/yrHybridFull Time
Clinically AI: Automates documentation and compliance for behavioral health providers.
4+ YOE4+ years in customer success/implementation/consulting in SaaS or healthcare tech; experience driving adoption, retention, and expansion; cross-functional collaboration; strong communication; active use of AI tools.
St. Louis County: Provides essential public services and governance for St. Louis County.
High school diploma or equivalent required; experience in animal welfare and customer service preferred; must interact with public, manage adoptions, foster coordination, and complete selection process and background checks.
Eagle Point Software: Provides e-learning and productivity software for design professionals.
Bachelor's degree or equivalent, ability to manage multiple implementation projects, strong communication and presentation skills, project lifecycle experience, familiarity with software tools and customer success methodologies.
BroadcomNASDAQ: AVGO: Designs and sells semiconductors and infrastructure software to enterprises.
12+ YOE12+ years of related experience in customer-facing technical roles; Bachelor's degree preferred; active Top Secret security clearance with polygraph; must reside in the National Capital Region or nearby locations in DC area (remote options noted).
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
8+ YOE8+ years in management consulting, strategy, or customer success with a focus on B2B service/support; strong strategic problem solving; platform operations fluency; adoption architecture; data-driven mindset; curiosity and empathy.
2+ YOEManage EDI enrollment cases, document progress, communicate with clients and payers, use Microsoft Office and PDF editors, Salesforce preferred; 2+ years technical support or case management experience preferred.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Adobe, Salesforce
Illinois or Kentucky or Kansas or Idaho or Delaware or Colorado or Nevada or Nebraska or Montana or Michigan or Maryland or Maine or Iowa or Florida or California or Utah or Ohio or New Jersey or Minnesota or Massachusetts or Indiana or Georgia or Arizona or Alabama or Wisconsin or Washington or Virginia or West Virginia or Oklahoma or Texas or Tennessee or Pennsylvania or North Carolina or New Mexico or New York or Missouri or Louisiana or Connecticut or District of Columbia or South Carolina or Oregon or New Hampshire
$134k-$202k/yrHybridFull Time
Relativity: AI-powered platform for legal discovery and data intelligence.
6+ YOE6+ years customer-facing eDiscovery or Legal Data Intelligence experience; deep SaaS/cloud expertise; consultative skills with executive influence; experience with Relativity aiR preferred; RCA certification a plus; travel up to 25-30%.
Sr Manager, Product Marketing, Client Adoption & Growth
New York, New York, United States
$104k-$175k/yrHybridFull Time
American ExpressNYSE: AXP: Global financial services and credit card payment network.
5+ YOE5+ years marketing experience with product/lifecycle/customer or B2B focus; experience driving adoption/expansion, partner marketing, cross-functional collaboration, analytics, KPI definition, and people management.
Island: Secure enterprise browser for managed, protected work environments.
3+ YOE3+ years in implementation consulting, solutions engineering, or technical customer-facing roles; hands-on experience deploying data protection and governance in enterprise environments; expertise in DLP, zero trust, identity (Entra ID, Okta), SSO/SAML/SCIM; strong workshop leadership, communication, and ability to travel 30–60%.
Island Enterprise Platform, DLP, Entra ID, Okta, SSO, SAML, SCIM, AI
Customer Care (Platform Adoption Specialist) - New York - (F/M/X)
New York, New York, United States
$75k-$90k/yrHybridFull Time
Deepki: SaaS sustainability platform for real estate ESG data intelligence.
2+ YOE2+ years in a similar customer success/support role; strong written/verbal communication, problem-solving, user training, ticketing, interest in data, ability to work independently and manage priorities.