14 customer adoption manager jobs at 14 companies in Virginia
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Enterprise Customer Success Manager
Arlington, Virginia, United States
HybridFull Time
VisibleThread: Private RFP and contract intelligence software serving government contractors and regulated enterprises.
5+ YOE5+ years in customer success, account management, or customer-facing SaaS; program and change management experience; AI savvy; strong communication, technology, customer adoption, and ownership skills.
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
Tapcheck: N earned-wage-access provider helping employees access earned wages before payday through employer payroll integrations.
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
GenLogs: U.S. truck-intelligence providing AI-driven roadside-sensor data to freight, logistics, insurance, real-estate, financial, and government users.
3+ YOE3+ years in customer success/support/account management, B2B SaaS experience, strong written communication, analytics skills, experience driving retention and adoption across high-volume SMB portfolios.
Communities In Schools, Inc.: National nonprofit connecting K–12 students with caring adults, school services, and community resources to stay in school.
8+ YOE3+ MgmtBachelor’s degree or equivalent experience; 8–10 years in data quality, stewardship, operations, enablement, training, customer success, or analytics; 3–5 years leading teams; advanced Excel, Power Query, and Office proficiency.
Microsoft Excel, Power Query, Microsoft Office Suite, Power BI, Tableau, SQL, User Acceptance Testing (UAT)
United States or New York or New Jersey or Massachusetts or Pennsylvania or Virginia or Maryland
$120k-$160k/yrRemoteFull Time
Skydio: American autonomous-drone manufacturer serving public safety, government, utility, and enterprise customers.
Customer success experience with public safety or law enforcement, enterprise technology implementation, project management, customer adoption and renewals, willingness to travel 25%+, and ability to obtain Part 107 certificate.
United States or Arizona or California or Colorado or Florida or Georgia or Indiana or Iowa or Michigan or Minnesota or Nebraska or Nevada or New Hampshire or North Carolina or Oklahoma or Pennsylvania or Texas or Utah or Virginia or Washington
RemoteFull Time
Impartner: Impartner is a privately held SaaS provider of partner relationship management and channel marketing software for businesses worldwide.
Manage named customers to drive adoption, renewals and expansion; provide technical/product guidance on PRM; strong interpersonal, organizational, negotiation, and communication skills; proficient with Microsoft Office, Excel, and PowerPoint; experience with CRM platforms.
Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint, Impartner PRM, Salesforce, Dynamics, HubSpot
3+ YOE3+ years federal/public sector experience, proven consultative CSM background, post-sale adoption and program orchestration skills, ability to engage technical and executive stakeholders and drive measurable value.
Darktrace: Private cybersecurity providing AI-powered threat detection and autonomous response to organizations worldwide.
3+ YOE3+ years in technical customer-facing roles; knowledge of enterprise cybersecurity, networking, cloud/SaaS; drive adoption and retention; strong communication and stakeholder management; SOC/workflow experience desirable.
Lake Buena Vista or Natick or Providence or Tysons or West Hartford or King of Prussia or Paramus or Raleigh or Boston
OnsiteFull Time
Level99: Private U.S. entertainment venue chain serving adults with interactive challenges, scratch cooking, and craft beverages.
2+ YOERequires high school education, strong communication, organization, flexibility, technology adoption, and ability to work extended shifts and lift up to 50 pounds. Two years of venue, restaurant, or bar management is desirable.
Santa Clara or Tempe or Manassas or Boise or Phoenix or Dallas or Richardson or Chandler or Austin
$108k-$149k/yrOnsiteFull Time
Applied MaterialsNASDAQ: AMAT: Global leader in materials engineering for the semiconductor industry.
Subject-matter expertise in repair parts/products, semiconductor industry knowledge, MS Office proficiency, analytical skills to review large data sets, strong communication and leadership to drive product adoption across global customer sites.
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
5+ YOE5+ years technical engineering and distributed applications experience; customer-facing technical advisory in cloud services; ability to drive adoption, represent customers, and work with engineering teams; 10%+ travel.
Austin or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Idaho or Illinois or Indiana or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Mississippi or North Carolina or Nebraska or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Utah or Virginia or Washington
RemoteFull Time
Fourth: Private SaaS provider of workforce and inventory software for restaurant and hospitality operators.
3+ YOE3+ years customer-facing implementation or professional services experience in SaaS; strong Excel and presentation skills; project management aptitude; fluent English; ability to manage multiple projects and drive customer adoption.
Microsoft Excel, Microsoft PowerPoint, Microsoft Teams
SF Market Engagement - Sales Engineer - Lead Associate
Reston or Washington or Plano
$109k-$142k/yrHybridFull Time
Fannie MaeOTCQB: FNMA: Government-sponsored mortgage finance that buys residential loans and issues mortgage-backed securities for U.S. homebuyers and renters.
4+ YOE4+ years customer-facing experience (sales engineering, solutions consulting, account management) with mortgage or financial services knowledge; ability to translate technical concepts, assess business processes, and drive product adoption; Bachelor's degree required.
North Carolina or Washington, D.C. or Maryland or Tennessee or Georgia or Pennsylvania or South Carolina or Illinois or Massachusetts or New Jersey or Rhode Island or New Hampshire or New York or Indiana or Virginia or Florida or Delaware or Connecticut or Ohio
$152k-$228k/yrRemoteFull Time
Cloud Software Group: Provider of enterprise software, data, and cloud solutions.
10+ YOEBachelor’s degree or equivalent experience and 10+ years of technical customer service experience in high-tech, indirect sales, or procurement, with technology adoption and revenue success.
Salesforce, Microsoft Azure, Amazon Web Services, Google Cloud, DaaS, VDI