296 customer advocacy jobs at 185 companies in United States
3d
Save
Mark Applied
Hide
3d
Customer Advocacy Manager
United States
$85k-$100k/yrRemoteFull Time
Packback: AI-powered learning platform for student inquiry and writing support.
4+ YOERequires 4+ years in customer marketing, advocacy, or community programs within B2B SaaS, with advocacy program, storytelling, analytics, relationship-building, and project management experience.
Orca, Influitive, ReferenceEdge, LinkedIn, AI tools
KlaviyoNYSE: KVYO: Software platform for automated e-commerce marketing and customer data.
5+ YOE5+ years in customer advocacy/community/customer marketing or related B2B SaaS roles; experience running advocacy/champions programs, cross-functional leadership, program measurement, strong writing and communication.
ThalesEuronext Paris: HO: Designs and manufactures electronic systems for aerospace and defense.
5+ YOEBachelor’s in Business/Marketing; 5-8 years in customer marketing/advocacy; cybersecurity experience preferred; strong cross-functional collaboration and communication; Salesforce and Allego experience; eligible to work in the United States.
AppianNASDAQ: APPN: Provides a low-code platform for enterprise-grade process automation.
12+ YOE5+ Mgmt12+ years in B2B marketing/sales/customer success with 5+ years managing teams; proven customer advocacy/reference program experience; strong storytelling, communication, and cross-functional influence; bachelor’s degree or equivalent.
UiPathNYSE: PATH: Provides robotic process automation software for enterprise workflow automation.
8+ YOE2+ Mgmt8+ years in content marketing or customer advocacy, 2+ years managing people, hands-on video production, program management, customer-facing interview skills, experience using AI tools for content, authorized to work in the US.
HR Acuity: SaaS platform for managing employee relations and workplace investigations
8+ YOE8+ years marketing experience with 5+ years in B2B SaaS customer marketing and advocacy; experience driving ARR-influenced programs, building reference pools, running NPS, and using Pendo, HubSpot, and Salesforce.
United States or San Francisco or New York City or Chicago
$99k-$155k/yrHybridFull Time
Komodo Health: Provides AI-driven healthcare data and patient journey analytics software.
3+ YOE3+ years in customer advocacy/communications or related fields; experience in healthcare or regulated industries; strong writing, project management, relationship-building, and cross-functional collaboration; familiarity with advocacy programs and AI-assisted drafting.
Cribl: Develops software for observability and telemetry data management.
BA/BS (graduated 2026), strong writing and organizational skills, comfort with spreadsheets and systems, interest in AI workflows and customer storytelling.
NAVEX: Provides software for governance, risk, and compliance management.
1+ YOEBachelor's degree or equivalent,1+ years in marketing/customer success/support or program coordination,experience with CRM (Salesforce),Microsoft Excel/PowerPoint,project tools,strong communication and project coordination skills.
Salesforce, Microsoft Office, Microsoft Excel, Microsoft PowerPoint, ClickUp, Monday.com, Asana
Koalafi: Provides point-of-sale and lease-to-own financing for consumers.
2+ YOE2+ years in customer advocacy/dispute resolution; strong written/verbal communication; CRM (Salesforce) and Slack proficiency; ability to manage high-volume, time-sensitive escalations and work cross-functionally.
Veeam: Data resilience and security for hybrid cloud environments
8+ YOE8–12 years in enterprise SaaS/software with executive partnership, customer advocacy, renewals/retention experience, strong communication, analytical skills, and cross-functional program execution.
Customer Advocacy Lead - Executive Office Escalations
Fort Mill, South Carolina, United States
$74k-$99k/yrRemoteFull Time
First American FinancialNYSE: FAF: Provides title insurance and settlement services for real estate.
8+ YOE8+ years in mortgage servicing and in related areas (advocacy, escalations, complaints), strong CFPB Reg X knowledge, analytical, written communication, and cross-functional collaboration.
American WaterNYSE: AWK: Provides regulated water and wastewater services to US customers.
8+ YOERequires 8 years of customer service or utility management experience, strong regulatory and billing knowledge, leadership skills, a valid driver's license, and a preferred bachelor's degree.
Boston Medical Center: Provides specialized medical care and academic healthcare training.
2+ YOEBachelor’s degree required; 2-3 years customer service experience; experience in patient advocacy, nursing or social work preferred; bilingual ability a plus.
Framebridge: Online and retail custom picture framing services.
2+ YOERequires 2+ years of customer service experience, excellent written and verbal communication, independent problem-solving, collaboration, adaptability, and passion for customer experience, home, and design.
Sr. Specialist, Customer Advocacy and Resources Education
Pennsylvania, United States
$46k-$79k/yrRemoteFull Time
SantanderMadrid Stock Exchange: SAN: Global financial institution providing banking and wealth management services.
3+ YOE3+ years customer advocacy or consultative experience; strong communication, problem-solving, and multitasking skills; knowledge of auto loan products and modification tools; bachelor’s degree preferred.
Guesty: Provides cloud-based software to manage short-term rental properties.
5+ YOERequires 5+ years in partnerships, business development, customer marketing, customer advocacy, or revenue programs; program scaling, cross-functional execution, communication, relationship-building, KPI management, and SaaS experience.
NAVEX: Provides software for corporate risk, compliance, and incident management.
1+ YOEBachelor's degree preferred,1+ years experience in marketing/customer success/sales support or program coordination,experience with CRM (Salesforce),Microsoft Excel/PowerPoint,project management tools,strong communication and project skills.
Salesforce, Microsoft Excel, Microsoft PowerPoint, ClickUp, Monday.com, Asana
LendingClubNYSE: LC: Digital marketplace bank providing personal loans and banking services.
1+ YOERequires 1–3 years in complaint resolution, escalations, advocacy, or customer service; high school diploma or GED; strong communication, case ownership, cross-team coordination, and detailed documentation skills.