7 customer advocacy manager jobs at 5 companies in Upton, MA
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Sr. Manager, Customer Advocacy
Boston, Massachusetts, United States
$88k-$132k/yrOnsiteFull Time
KlaviyoNYSE: KVYO: Software platform for automated e-commerce marketing and customer data.
5+ YOE5+ years in customer advocacy/community/customer marketing or related B2B SaaS roles; experience running advocacy/champions programs, cross-functional leadership, program measurement, program management, and budget administration.
KlaviyoNYSE: KVYO: Software platform for automated e-commerce marketing and customer data.
5+ YOE5+ years in customer advocacy/community/customer marketing or related B2B SaaS roles; experience running advocacy/champions programs, cross-functional leadership, program measurement, strong writing and communication.
KlaviyoNYSE: KVYO: Software platform for automated e-commerce marketing and customer data.
5+ YOE5+ years in customer advocacy/community/customer marketing or related B2B SaaS roles; program management, cross-functional leadership, analytics and ROI measurement, strong written and verbal communication, budget experience.
Tripleseat: Web-based event management platform for restaurants and hotels.
5+ YOE5–7 years B2B SaaS customer/lifecycle marketing experience; proven track record in customer engagement, retention, and advocacy; hands-on with ChurnZero, Salesforce, Outreach, and HubSpot; strong communication and data-driven skills.
Department of Veterans Affairs: Provides healthcare, benefits, and cemetery services to military veterans.
1+ YOEOne year of specialized experience equivalent to GS-11 in patient advocacy, complaint resolution, data analysis, healthcare liaison work, team leadership, and process improvement; U.S. citizenship required.
Inquiry Routing and Information System (IRIS), My HealtheVet, Secure Messaging, E-mail, Phone