2,491 customer analyst jobs at 1,369 companies in United States
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Customer Support Analyst
Chicago, Illinois, United States
$62k-$67k/yr HybridFull Time
Experience in software or healthcare technology customer support, technical troubleshooting, problem-solving, customer communication, and collaboration in a fast-paced environment; ability to learn new technologies and support tools.
AI, Support tools, Knowledge base, Automation
3mo
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Customer Engagement Analyst
California, United States
$80k-$130k/yr HybridFull Time
1+ YOE1–4 years in technical, analytical, or customer-facing roles; strong written communication; comfort with structured data (spreadsheets, basic SQL); ability to configure platforms, run analyses, and engage with enterprise customers.
Qualtrics, Medallia, Zendesk, SQL, MCP, LLM
1mo
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Customer Experience Analyst
New York, New York, United States
$70k-$110k/yr OnsiteFull Time
Provide first-line customer support for accounting customers, triage and resolve tickets, create knowledge base content, surface product issues, read logs and debug integrations, strong written communication and attention to detail.
5h
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Customer Support Analyst
San Francisco, California, United States
$26/hr RemoteFull Time
2+ YOEHigh school diploma or equivalent required; 2–3 years of customer service experience preferred. Legal or litigation industry experience is a plus.
Remote Counsel, Live Litigation, WebEx, BOX
4mo
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Analyst, Customer Relations
Richmond, Virginia, United States
OnsiteFull Time
2+ YOELead escalations, assess complex scenarios, and manage executive inquiries; 2+ years customer service experience; bachelor’s degree preferred or equivalent experience.
1mo
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Customer Care Analyst
Indiana or Kansas or Lawrence or Evansville
RemoteFull Time
2+ YOE2+ years customer service or data analytics experience, proficient in Microsoft Excel, JD Edwards experience required, EDI and OneWorldSync familiarity, strong communication and organizational skills.
Microsoft Excel, JD Edwards, EDI, OneWorldSync Portal, Global Data Synchronization Network (GDSN)
4d
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Customer Support Analyst
Atlanta, Georgia, United States
OnsiteFull Time
2+ YOERequires 2–4 years in customer service, client support, or client success, strong troubleshooting and communication skills, CRM proficiency, and organizational attention to detail. Bachelor's degree preferred.
Salesforce, Zendesk, CRM
3d
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Customer Care Analyst
Texas, United States
RemoteFull Time
5+ YOERequires 5+ years of Tier 1 and 2 technical application support, SQL Server database expertise, troubleshooting skills, customer communication, and ability to work independently in a remote environment.
Microsoft SQL Server, Microsoft Office Suite, TransTrack Manager, ViewPoint, FreshDesk, Atlassian Tools, JIRA, Confluence, Microsoft Fabric, PowerBI
1mo
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Customer Care Analyst
Indiana or Kansas or Lawrence or Evansville
RemoteFull Time
2+ YOE2+ years customer service or data analytics experience; Microsoft Excel and JD Edwards proficiency; experience with EDI, GDSN/OneWorldSync, strong verbal/written communication and attention to detail.
Microsoft Excel, JD Edwards, EDI, OneWorldSync Portal, Global Data Synchronization Network (GDSN)
6d
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Customer Support Analyst
Irwindale or California
$25-$37/hr HybridFull Time, Temporary
1+ YOERequires 1+ year researching, analyzing, and interpreting complex customer data. Preferred: utility assistance, billing, collections, Excel, reporting, account resolution, compliance, and process improvement experience.
Microsoft Excel, XLOOKUP, BoBj Reporting
1mo
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Customer Success Analyst
Cincinnati, Ohio, United States
HybridFull Time
1+ YOE1–3 years customer success/retail/training experience; strong presentation, facilitation, communication; ability to analyze usage metrics and create insights; willing to travel up to 50%.
Microsoft Excel, Power BI
5d
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Customer Support Analyst
Irwindale or Los Angeles
HybridFull Time, Temporary
1+ YOERequires 1+ year researching, analyzing, and interpreting complex customer data. Preferred experience includes utility assistance, billing, collections, account resolution, compliance, process improvement, and advanced Excel.
Microsoft Excel, XLOOKUP, BoBj Reporting
1w
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Customer Service Analyst
High Point, North Carolina, United States
OnsiteFull Time
High school diploma required; 1–2 years of customer service, order management, administrative, or related business experience preferred. Requires strong computer, communication, analytical, organizational, and interpersonal skills.
1w
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Customer Support Analyst
Charlotte, North Carolina, United States
HybridFull Time
1+ YOECustomer support experience preferred; proficiency in Microsoft Office and Excel, strong communication, multitasking, prioritization, analytical problem-solving, and independent work skills. Basic SQL, Jira, Confluence, and Salesforce are preferred.
Microsoft Office, Microsoft Excel, Jira, Jira Service Desk, Confluence, Salesforce, SQL, Data Dimensions
1w
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Customer Analyst
Plano or Dallas
$69k-$115k/yr OnsiteFull Time
3+ YOEBachelor's degree in analytics or related field, 3+ years in customer or marketing analytics, strong SQL, Python or PySpark, cloud data platform experience, AI/ML knowledge, and data visualization skills.
SQL, Python, PySpark, Databricks, Tableau, Microsoft Power BI, Customer Data Platform (CDP)
1mo
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Customer Support Analyst
Vandalia, Ohio, United States
OnsiteFull Time
High school diploma, strong communication, Microsoft Office and data-entry skills, ability to drive a forklift and lift 15–45 lbs, maintain spreadsheets and reports, work independently in a high-volume environment.
Microsoft Office, Supply Connect, TMS, TMC
1w
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Analyst, Customer Advocacy
Joplin, Missouri, United States
OnsiteFull Time
3+ YOEBachelor's degree or equivalent preferred; 3+ years of experience preferred. Requires analytical, problem-solving, complaint-resolution, data interpretation, presentation, data analysis, and CRM experience.
1mo
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Customer Experience Analyst
Alabama or Florida or Georgia or Kansas or Mississippi or North Carolina or Oklahoma or South Carolina or Tennessee or Texas or Virginia
$21-$24/hr RemoteFull Time
Experience with VoC, surveys, qualitative and quantitative data analysis, CX principles, reporting and dashboard creation, Power BI and Microsoft Office proficiency, strong communication and organizational skills; must maintain distraction-free high-speed home office.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Power BI
1mo
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Customer Service Analyst
Houston, Texas, United States
OnsiteFull Time
3+ YOEAssociate's degree required, 3+ years supporting rotating equipment or power transmission, knowledge of failure modes, experience with technical drawings, strong communication, Epicor and Microsoft Office proficiency.
Microsoft Office, Epicor
2mo
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Customer Success Analyst
Cincinnati, Ohio, United States
$65k-$75k/yr OnsiteFull Time
1+ YOE1+ year client-facing or operations experience (SaaS/financial services preferred); strong communication, organizational skills; basic CRM/support platform familiarity; ability to manage multiple requests and follow SLAs.
Salesforce, Zendesk, HubSpot, Jira
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