1mo
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Customer Engagement Analyst
California, United States
$80k-$130k/yr HybridFull Time
1+ YOE1–4 years in technical, analytical, or customer-facing roles; strong written communication; comfort with structured data (spreadsheets, basic SQL); ability to configure platforms, run analyses, and engage with enterprise customers.
Qualtrics, Medallia, Zendesk, SQL, MCP, LLM
3d
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Customer Experience Analyst
New York, New York, United States
$70k-$110k/yr OnsiteFull Time
Provide first-line customer support for accounting customers, triage and resolve tickets, create knowledge base content, surface product issues, read logs and debug integrations, strong written communication and attention to detail.
1mo
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Customer Service Analyst
Cincinnati, Ohio, United States
HybridFull Time
1+ YOEHigh School Diploma required; some college preferred; strong time management; MS Office; prior customer service experience preferred.
1w
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Customer Onboarding Analyst
Austin or New York City
HybridFull Time
Experience with Salesforce and Sitetracker configuration, building reports/dashboards, data sanitation, customer-facing account management, and strong analytical and communication skills.
Salesforce, Sitetracker
2mo
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Analyst, Customer Relations
Richmond, Virginia, United States
OnsiteFull Time
2+ YOELead escalations, assess complex scenarios, and manage executive inquiries; 2+ years customer service experience; bachelor’s degree preferred or equivalent experience.
1mo
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Customer Success Analyst
San Francisco, California, United States
OnsiteFull Time
0+ YOEEntry level with a Bachelor's degree preferred; experience in customer success or SaaS is a plus; strong communication, problem-solving, and teamwork; proficient with MS Office and Canva.
Microsoft Office, Canva
1mo
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Customer Service Analyst
Westminster, Colorado, United States
$29-$39/hr OnsiteFull Time
1+ YOEOne year of relevant work experience; strong problem-solving, communication, and customer-service skills; Excel and Microsoft proficiency; SAP or medical records background a plus.
Excel, Microsoft Office, SAP
3w
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Customer Support Analyst
Dallas, Texas, United States
HybridFull Time
Customer support experience in financial services/fintech preferred; strong written and verbal communication, attention to detail, process-driven, and ability to learn brokerage/trading concepts and workflows.
Zendesk
2mo
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Customer Service Analyst
Houston, Texas, United States
RemoteFull Time
1+ YOEMedical customer service experience, strong communication and organizational skills, proficiency in Outlook/Excel/Word, HS diploma, 12+ months CSR experience; Spanish and CRCS-I/CUBS experience preferred.
Microsoft Outlook, Microsoft Excel, Microsoft Word
2w
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Customer Support Analyst
Rogers, Arkansas, United States
$52k/yr HybridFull Time
1+ YOEBachelor's degree or equivalent, 1-3 years customer support or technical/help desk experience, strong verbal/written communication, CRM and Microsoft Word/Excel/Outlook proficiency, ability to work with technical processes and data.
CRM, Microsoft Word, Microsoft Excel, Microsoft Outlook
3w
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Customer Management Analyst
Belgrade or Atlanta or United States
HybridFull Time
1+ YOEBachelor's degree or 1 year equivalent experience; proficiency in Microsoft Office (Excel, PowerPoint, Teams); strong time management, multitasking, customer-facing communication, problem resolution, and flexibility to work North American time zones.
Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Smartsheet, ServiceNow, Workday, Microsoft SharePoint
1mo
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Customer Care Analyst
Texas, United States
RemoteFull Time
5+ YOE5+ years Tier 1/2 technical support experience, strong SQL and Microsoft SQL Server skills, troubleshooting, help-desk ticket management, Microsoft Office proficiency, remote work capability, and customer-facing communication.
SQL, Microsoft SQL Server, TransTrack Manager, ViewPoint, FreshDesk, JIRA, Confluence, Microsoft Fabric, PowerBI, Microsoft Office
2w
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Customer Account Analyst
United States
OnsiteFull Time
2+ YOECollege degree or equivalent, 2+ years benefits administration technology experience, strong communication, organization, problem-solving and customer service skills; familiar with Microsoft Office/Outlook; ability to work outside normal hours and travel ~10%.
Microsoft Office, Microsoft Outlook, EDI, API
1w
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Analyst, Customer Fulfillment
Lapeer, Michigan, United States
OnsiteFull Time
5+ YOEAssociates degree or 5 years fulfillment/analyst experience in manufacturing; SAP and Microsoft Office experience; strong written/telephone communication, problem-solving (5-Whys, Fishbone), and leadership mentality.
SAP, Microsoft Office
2mo
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Analyst - Customer Care (45298)
United States
OnsiteFull Time
Experience with voice communication systems, troubleshooting, strong customer service and communication skills, familiarity with customer satisfaction metrics (NPS), and ability to document processes and generate reports.
2w
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Sr. Customer Service Analyst
Indianapolis, Indiana, United States
$57k-$89k/yr OnsiteFull Time
3+ YOE3+ years customer service experience, strong analytical and reporting skills, SAP preferred, Microsoft Office required, ability to make data-backed decisions and manage customer inquiries.
SAP, Microsoft Excel, Microsoft BI, Microsoft Office
1mo
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Lead Customer Operations Analyst
United States or Illinois
$106k-$136k/yr RemoteFull Time
3+ YOE2+ Mgmt3–5 years in technical support or customer service with 2+ years indirect people management; Bachelor's degree or equivalent; proficiency with Microsoft Excel/PowerPoint/Outlook and Customer Success platforms; strong analytical, communication, and project management skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Totango, Gainsight, Pendo, WalkMe, Gainsight PX
4w
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Customer Center Analyst (E2549)
Piscataway, New Jersey, United States
$60k-$89k/yr HybridFull Time
2+ YOEBachelor's degree or equivalent experience, 2+ years customer-facing experience in sales/marketing or customer service; strong written/verbal English, attention to detail, Salesforce and Microsoft Office proficiency, ability to travel occasionally and hold a valid passport.
IEEE Xplore, SalesForce.com, Google Meets, Webex, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Customer Success Operations Analyst
United States
$110k-$120k/yr RemoteFull Time
Data-driven CS operations analyst to own reporting, dashboards, and automation for Customer Success; collaborate with Data Engineering and CS leadership.
SQL, Looker, Tableau, Python
1mo
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Customer Support Analyst - Gujarati
United States
$65k-$66k/yr RemoteFull Time
Experience in hotels or SaaS customer service; English and Gujarati fluency; willingness to work 24/7 shifts; based in eligible US states.
CRM, Knowledge Base, Phone, Email
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