5 customer analyst jobs at 2 companies in Biggs, CA
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Contact Center Analyst (LT)
Yolo County, California, United States
$4k-$6k/moHybridFull Time
State Controller's Office: California's fiscal controller managing state financial operations and assets.
Must meet Analyst I classification/exam; provide multi-channel customer service, use mainframe systems and PC applications, follow schedules, apply laws/rules, and pass background/fingerprint checks.
State Controller's Office: California's fiscal controller managing state financial operations and assets.
Analytical Analyst I to review refund requests, apply CalSTRS law, use Excel/Word, pass background/fingerprint check and Analyst I exam; strong attention to detail and customer service.
Microsoft Office Suite, Microsoft Excel, Microsoft Word
State Controller's Office: California's fiscal controller managing state financial operations and assets.
Provide technical and customer support for IT systems, resolve incidents, manage multiple assignments, communicate effectively, and pass the Information Technology Associate exam.
State Controller's Office: California's fiscal controller managing state financial operations and assets.
Monitoring and evaluating customer interactions, mentoring/coaching, analyzing quality data, using quality monitoring systems, and recommending process improvements.