23 customer analyst jobs at 19 companies in Brooklyn, CT
3mo
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Customer Demand Analyst
Westfield, Massachusetts, United States
$72k-$92k/yr OnsiteFull Time
7+ YOEHigh school diploma; 7+ years in manufacturing; 3+ years in production coordination or customer-facing role; aerospace quality systems (AS9100) and ITAR preferred; planning/scheduling; strong communication; MS Office; customer engagement; detail-oriented; project management.
Microsoft Office, ERP, Planning software
6d
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Senior Customer Payments Analyst
Westborough, Massachusetts, United States
OnsiteFull Time
5+ YOEBachelor's degree in business, finance, accounting, or equivalent; 5–8 years in retail operations, accounting, banking, or related fields; customer payments experience preferred; Microsoft Office proficiency.
Microsoft Office Suite
1w
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Resolution Analyst
Pawtucket, Rhode Island, United States
OnsiteFull Time
2+ YOE2+ years finance/accounting-related experience, strong analytical and critical thinking, advanced Excel and reporting skills, able to research and resolve transaction issues and communicate professionally.
Excel, Cognos
1w
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Customer Experience Business Systems Analyst
Marlborough, Massachusetts, United States
$75k-$82k/yr HybridFull Time
3+ YOE3+ years in business systems analysis or CX/operations analytics; experience administering CX platforms, building KPI reports, workforce forecasting, schedule creation; advanced Excel; Power BI/SQL preferred.
Dialpad, PolyAI, Descartes, Salesforce, Power BI, SQL, Microsoft Excel
1mo
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Analyst,Patient Relations
New Britain, Connecticut, United States
$21-$45/hr OnsiteFull Time
Assist patients with Medicare and insurance navigation, strong computer skills (Gmail, MS Word/Google Docs, Excel), US work authorization, customer-service orientation; multilingual skills preferred.
Gmail, Microsoft Word, Google Docs, Microsoft Excel, CRM
5d
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Warranty Claims Analyst
Warwick, Rhode Island, United States
$36k-$72k/yr OnsiteFull Time
2+ YOEHigh school diploma/GED and 2+ years in warranty claims processing or hydronics, or associate degree and 1+ year. SAP and Microsoft Office, especially Excel, preferred.
CRM, ERP, SAP, Microsoft Office, Microsoft Excel
2w
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Insurance Recovery Analyst
Norwood, Massachusetts, United States
$24-$28/hr OnsiteFull Time
4+ YOE4+ years medical claims experience; knowledge of commercial, government, workers' comp and liability claims; HIPAA compliance; Epic/Cerner/Meditech and FACS/ClaimAssists experience a plus; Excel/Word proficiency; strong communication.
Emdeon, ChangeHealthcare, EPIC, Cerner, MEDITECH, FACS (ClaimAssists), Microsoft Excel, Microsoft Word
3mo
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Client Relationship Analyst
Worcester or Middleton
$15-$43/hr OnsiteFull Time
High school diploma required (college preferred). Strong client service, Microsoft Office skills, attention to detail, and willingness to obtain required FINRA series licenses. Ability to execute money movements and support advisors.
MSOnline, eSign, eAuthorization, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Zoom
3w
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Management Analyst
Middletown, Rhode Island, United States
OnsiteFull Time
Bachelor's degree required. Strong organizational, verbal and written communication, customer service, attention to detail, multitasking, critical thinking, and prioritization skills. Secret clearance required.
1mo
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Sr. ERP Analyst
Middlefield, Connecticut, United States
$125k-$145k/yr OnsiteFull Time
10+ YOE10+ years ERP experience; hands-on Navision (C/AL) required, Business Central (AL) and SAP exposure preferred; strong functional/technical understanding across finance, supply chain, manufacturing; customer-facing experience and strong communication skills.
Navision 2017, Business Central, Sightline, Visual, Sage, C/AL, AL, SAP S/4HANA
1mo
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Service Desk Analyst
Providence, Rhode Island, United States
$20-$33/hr OnsiteFull Time
2+ YOEHigh school diploma equivalent, 2 years PC/help desk or network experience, knowledge of computer operations and customer communication.
1mo
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Service Desk Analyst
Providence, Rhode Island, United States
$20-$33/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent; 2 years PC help desk, computer operations, or network administration experience; knowledge of computer operations/networks; troubleshooting, logging, and customer communication skills.
1w
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Accounts Receivable Analyst
Colchester, Connecticut, United States
OnsiteFull Time
Maintain customer relationships, reconcile accounts, review invoices, research returns and disputes, accept payments; high school diploma required; college in business preferred; AR/AP experience desired; strong communication and discretion.
Microsoft Excel, Microsoft Outlook, Microsoft Teams, Microsoft Word, ERP
2d
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Sr Ability Analyst - Absence Management
Hartford or Sunrise or San Antonio or Alpharetta or Naperville or Scottsdale or Lake Mary
$48k-$72k/yr HybridFull Time
High school diploma or GED required; associate or bachelor's degree preferred. Customer service experience preferred, plus Microsoft Office proficiency, organization, time management, and analytical skills.
Microsoft Office
2d
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Sr Ability Analyst - Absence Management
Alpharetta or Hartford or Lake Mary or Naperville or San Antonio or Scottsdale or Sunrise
$48k-$72k/yr HybridFull Time
High school diploma or GED required; 2+ years customer service preferred. Requires Microsoft Office proficiency, strong organization, time management, communication, judgment, and analytical skills.
Microsoft Office
2mo
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Hybrid Desktop Support Analyst
Springfield, Massachusetts, United States
$20-$25/hr HybridFull Time
1+ YOEHybrid desktop support role; remote and on-site troubleshooting; hardware/software installation; network and printer issues; customer service; 1-3 years experience; CompTIA A+ or equivalent; Associates in IT.
Windows, Active Directory, Microsoft 365, DMS, Networking, VPN, Printers, DMS software, Autotask
2w
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Service Desk Support Analyst
Norwood, Massachusetts, United States
$55k-$70k/yr OnsiteFull Time
Provide Tier 1 end-user support, device setup, account provisioning, and write knowledge articles; strong problem solving, customer service, Windows/Microsoft 365 and Apple familiarity, associate degree or equivalent, valid driver's license.
Microsoft 365, Outlook, Teams, OneDrive, SharePoint, Excel, Word, Microsoft Copilot, Active Directory, Microsoft Entra ID, Intune, ERP, WMS, Python, PowerShell
2w
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Jr. Sales Support Analyst, E-Commerce
Stoughton, Massachusetts, United States
$57k-$63k/yr HybridFull Time
1+ YOE1+ year administrative or B2B customer service experience; bachelor\u0002s degree preferred; experience with online retail portals and Salsify; strong communication, organization, and Excel skills.
Salsify, Vendor Central, Supplier Center, Retail Link, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
4w
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Call Center Technology Analyst & Workforce Management Specialist - Hybrid/Remote
Worcester, Massachusetts, United States
$31/hr HybridFull Time
2+ YOEBachelor's degree preferred; 2+ years in call center supervisory/resource management or workforce planning; experience with real-time queue management, testing, and technical troubleshooting.
3w
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Life Insurance Account Analyst - CIGNA - Hybrid
Bloomfield, Connecticut, United States
$26-$39/hr HybridFull Time
1+ YOEProcess life insurance transactions, manage case servicing and renewals, communicate with clients and brokers, strong analytical and communication skills, 1+ years customer or business experience, MS Office proficiency; CLU/FINRA requirements apply.
Microsoft Office
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