1w
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Technical Support Analyst
Wilmington or Lewisville or Springfield or Tallahassee or Sacramento or Logan
HybridFull Time
Provide technical customer support for Lien Perfect products; document cases; use Microsoft products and CSC case tracking; strong problem-solving and communication skills.
Lien Perfect, CSC case tracking software, Microsoft
1w
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Complaint Res Analyst
Hopewell or New Jersey or New York or Pennsylvania or Connecticut or Delaware
$50k-$67k/yr RemoteFull Time
2+ YOEHigh school diploma/GED, 2 years customer service or healthcare experience, knowledge of healthcare delivery systems, strong written/verbal communication, analytical and conflict-resolution skills, familiarity with PC software.
IMAC database
1mo
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Management Analyst
Newark, Delaware, United States
$18/hr OnsiteFull Time, Contract
1+ YOEHigh school diploma, 1 year data entry and 1 year customer service experience, proficiency with Microsoft Office Suite, attention to detail, ability to analyze financial calculations, strong communication, reliable onsite attendance, ability to work Saturdays.
Microsoft Office Suite
3w
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Account Support Analyst- Broker Experience - SES
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Montana or Texas or District of Columbia or Ohio or New Jersey or Oregon or South Carolina or Missouri or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine
$23-$36/hr HybridFull Time
1+ YOEHigh school/GED, 1 year relevant experience, strong written/verbal communication and problem-solving, ability to manage multiple tasks, knowledge of benefits and implementation processes; producer license (Accident & Health) preferred.
3d
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Portfolio Analytics & Strategy Analyst Senior - Marketing & Customer Analytics
Tysons Corner or Chicago or Pittsburgh or Wilmington
$95k-$173k/yr OnsiteFull Time
3+ YOE3+ years analytics experience in marketing/credit cards or related role; proficiency with SQL, SAS, or Python; strong analytical and communication skills; bachelor’s degree typically required.
SQL, SAS, Python
6d
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Command Center Analyst
Wilmington, Delaware, United States
OnsiteFull Time
3+ YOE3+ years IT support experience, backup & recovery and SDLC experience, customer service experience, familiarity with monitoring and automation, bachelor\u0002s degree or equivalent.
SolarWinds, Viavi, AppDynamics, NPM, Windows, Linux
1w
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Technology Support Analyst
Wilmington, Delaware, United States
$80k-$90k/yr OnsiteFull Time
3+ YOEHigh school diploma, 3+ years related experience or equivalent, knowledge of Windows/Mac/Citrix, strong customer service, problem-solving, and communication skills.
Microsoft Office Suite, Citrix, Windows, Mac, NetDocuments, iPhone, DTE, Litera ChangePro, Outlook, Excel, PowerPoint
2w
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Epic Clindoc Systems Analyst
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Montana or Texas or District of Columbia or Ohio or New Jersey or Oregon or South Carolina or Missouri or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine
$68k-$106k/yr RemoteFull Time
3+ YOE3+ years Epic systems administration experience, Associate's degree (or 2 years relevant experience), Epic Application Certification within 6 months, strong analysis/configuration/testing, and excellent communication and customer service skills.
Epic, Epic Clindoc, Microsoft Excel
1mo
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Sr Project Management Analyst
Washington or South Carolina or Tennessee or Florida or New Hampshire or New Jersey or Alabama or Georgia or New York or Vermont or Illinois or North Carolina or Virginia or Kentucky or Ohio or West Virginia or Maine or Maryland or Pennsylvania or Massachusetts or Connecticut or Rhode Island or Delaware
$105k-$120k/yr RemoteFull Time
5+ YOE5+ years experience in quality/service/deployment/engineering or related fields; U.S. citizenship and legal authorization to work in the U.S.; ability to obtain government security clearance; CompTIA Security+ required within 6 months; bachelor’s degree OR 5+ years relevant experience; strong data analysis, RCA, and customer-facing skills.
Google Suite, Microsoft, P25 Trunking Network Systems, WAVE VoIP, Motorola Technical Notification (MTN), PLAN-X
1mo
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Billing Analyst - AHA in Philadelphia, Pennsylvania
Philadelphia or Delaware or New Jersey or Pennsylvania
HybridFull Time
2+ YOEPerform invoicing, account maintenance, reconciliation and cash application for self-funded customer accounts; 2+ years accounting/finance or billing experience; Bachelor’s in Accounting/Finance preferred; strong Excel/Word/Outlook skills and attention to detail.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Authenticator, Android, iOS
1w
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Security Officer Dispatch Analyst
Newark, Delaware, United States
$20/hr OnsiteFull Time
3+ YOE3+ years combined law enforcement, military, or security experience (or college degree); high school diploma/GED; comfortable using computers/tablets; customer service skills; background check and drug screen required.
4d
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IT Service Desk Analyst 1
Macon or Alabama or Alaska or Arkansas or Arizona or Delaware or Florida or Georgia or Iowa or Idaho or Indiana or Louisiana or Kansas or Kentucky or Maine or Michigan or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Mexico or Nevada or Ohio or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Wisconsin or West Virginia or Wyoming
$24-$36/hr RemoteFull Time
1+ YOE1+ year customer service or service desk experience, high school diploma or equivalent, strong interpersonal and troubleshooting skills, ability to use call tracking/service management systems and multi-line phone systems.
LAN, WAN, service management system, call tracking system, multiple-line telephone system
3d
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Supervisor Customer Service Workforce Analyst (Hybrid- PA, NJ, DE)
Philadelphia or New Jersey or Delaware
HybridFull Time
5+ YOE2+ Mgmt5+ years performing WFM forecasting and scheduling in multi-site contact centers, advanced WFM and presentation skills, 2+ years supervising preferred, strong Excel and analytics experience.
IEX, Verint, Genesys, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Power BI, Tableau, Microsoft Authenticator