2w
Save
Mark Applied
Hide
Analyst/Senior Analyst, Customer Operations
Vancouver, British Columbia, Canada
$85k-$125k/yr OnsiteFull Time
2-3 years customer-facing or operations experience, strong technical aptitude, excellent communication, proactive problem-solver, experience in SaaS/fintech preferred.
1w
Save
Mark Applied
Hide
Analyst, Customer Reporting
Bellingham or Irving or Las Vegas or Atlanta
$29-$52/hr OnsiteFull Time
2+ YOEBachelor's degree plus 2 years experience (or equivalent). Experience in reporting, SQL, dashboard development, data visualization, stakeholder management, and ad hoc analysis.
SQL
1mo
Save
Mark Applied
Hide
Customer Experience Associate (Precious Metals Analyst)
Abbotsford, British Columbia, Canada
$22-$25/hr OnsiteFull Time
1+ YOEMinimum 1 year customer service experience; strong communication; detail-oriented; comfortable with basic math and computer systems; willingness to learn.
1mo
Save
Mark Applied
Hide
Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
1mo
Save
Mark Applied
Hide
Technical Success Analyst
Toronto or Vancouver or Ontario or British Columbia or Canada
$77k-$96k/yr RemoteFull Time
3+ YOE3+ years in technical customer-facing roles, proficiency with REST APIs, SFTP, SQL and Datadog, strong written/verbal communication, ability to manage multiple projects and act as a technical advisor to customers.
REST APIs, Secure File Transfer Protocols (SFTP), SQL, Datadog
3w
Save
Mark Applied
Hide
Technical Support Analyst - EMEA
United Kingdom or Canada or Vancouver or Europe
RemoteFull Time
3+ YOE3+ years technical customer-facing support experience; post-secondary education or equivalent; strong data/database knowledge; experience with browser-based SaaS support, ServiceNow/JIRA, documentation and customer communications.
ServiceNow, JIRA
4d
Save
Mark Applied
Hide
Client Support Analyst - FTC
Vancouver, British Columbia, Canada
OnsiteFull Time
Owning support queues, troubleshooting data pipelines and web applications, onboarding clients, investigating data lifecycle issues, writing queries, and producing clear documentation.
SQL, Jira, Zendesk
14h
Save
Mark Applied
Hide
Remote Client Services Analyst
Canada or Edmonton or Calgary or Toronto or Vancouver or Kelowna
$45k/yr RemoteFull Time
Provide remote application support via phone and email, use Salesforce CRM, type 40 wpm, intermediate computing skills, service-oriented experience, ability to work variable shifts and after-hours rotation.
Salesforce CRM
2w
Save
Mark Applied
Hide
Credit Analyst
Vancouver, British Columbia, Canada
HybridFull Time
3+ YOEBilingual (English/French) customer-service experience, strong communication and problem-solving skills, attention to detail, ability to work independently and in a team; credit analysis training provided.
2d
Save
Mark Applied
Hide
Custom Import Analyst/Rater
Fort Erie or Halifax or Fredericton or Ottawa or Richmond or Sarnia or Mississauga or Peterborough or Windsor or Stoney Creek
$40k-$49k/yr RemoteFull Time
2+ YOE2+ years customs brokerage import experience clearing truck freight, high school diploma, CCS designation asset, proficiency with Microsoft Office and databases, strong verbal/written communication and attention to detail.
Microsoft Office
2w
Save
Mark Applied
Hide
Technical Analyst II, Field
Vancouver, British Columbia, Canada
$60k-$85k/yr FieldFull Time
5+ YOE5+ years IT experience (service desk/helpdesk), level 1/2 troubleshooting for desktops, laptops, mobile devices and printers, ServiceNow ticketing, ITIL practices, customer-service focused, IT designation preferred.
ServiceNow, ITIL
3w
Save
Mark Applied
Hide
Security Analyst, Lawful Acces
Toronto or Vancouver or Montreal
$60k/yr OnsiteFull Time
Ability to respond to law enforcement inquiries in English and French, work shifts (including nights/weekends/holidays), obtain federal security clearance, strong attention to detail and customer service, familiarity with telecommunications or legal programs.
Vision 21, SGI, AS400, Microsoft Word, Microsoft Excel
2d
Save
Mark Applied
Hide
Business Systems Analyst
Toronto or Langley or Lachine or Québec City or Acheson or Calgary or Edmonton or Red Deer
OnsiteFull Time
2+ YOE2+ years BSA experience with customer order management/ERP, Infor M3 experience preferred, college diploma or university degree an asset, strong ERP knowledge, stakeholder and process ownership skills.
Infor M3
1mo
Save
Mark Applied
Hide
Accounting Systems Analyst
Vancouver, British Columbia, Canada
$75k-$90k/yr OnsiteFull Time
Accounting degree or equivalent experience, strong GL/AP/AR and job-costing knowledge, hands-on ERP experience, ability to teach accounting workflows and create training/documentation for customers and internal teams.
ERP, Sage, Trimble, Foundations
10h
Save
Mark Applied
Hide
Analyst, Contact Centers
Toronto or Vancouver
OnsiteFull Time
1+ YOE1–2 years analytical or customer care experience, bachelor's or master's in a quantitative field preferred, strong reporting and dashboard skills, experience with Zendesk and AWS Connect, clear criminal record, eligible to work in Canada.
Zendesk, Amazon Web Services Connect, AmeliaRES, InteliSys, Airline Choice
1d
Save
Mark Applied
Hide
IT Service Desk Analyst
Vancouver, British Columbia, Canada
$50k-$60k/yr OnsiteFull Time
2+ YOE2 years technical support experience, strong Windows and Microsoft Office skills, experience with SharePoint/OneDrive and helpdesk ticketing systems, excellent communication and customer service.
Windows, Microsoft Office, SharePoint, OneDrive, helpdesk ticketing systems
1mo
Save
Mark Applied
Hide
Grant Operations Systems Analyst
United States or Asotin or Seattle or Pasco or Asotin County or Clallam County or Cowlitz County or Grays Harbor County or Klickitat County or Lewis County or Okanogan County or Skagit County or Walla Walla County
$110k-$130k/yr RemoteFull Time
5+ YOESalesforce administration and systems support for grantmaking operations; 3+ years supporting Salesforce and 5+ years in nonprofit/grantmaking; managing integrations (Conga, DocuSign, Sage Intacct), building custom objects/Flows, data analysis, reporting, and training.
Salesforce, Salesforce Experience Cloud, Flows, Conga, DocuSign, Sage Intacct, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, Adobe Acrobat DC, Monday.com
3w
Save
Mark Applied
Hide
CAC052: Release / Class Spclst
Richmond, British Columbia, Canada
$43k-$68k/yr OnsiteFull Time
5+ YOE5+ years as a release analyst with Certified Customs Specialist designation; high school diploma and 2 years college; advanced Microsoft Office/Outlook skills; tariff classification, data entry, and customs release experience.
Microsoft Office, Microsoft Outlook, AS 400, ACROSS, 1Source, FXG Hit list, CADEX
3w
Save
Mark Applied
Hide
CAC052: Release / Class Spclst
Richmond or Vancouver
$43k-$68k/yr OnsiteFull Time
5+ YOEHigh school diploma plus two years of college; minimum 5 years as a Release Analyst with Certified Customs Specialist designation; advanced Microsoft Office/Outlook skills; knowledge of customs classification, data entry, and reporting systems.
ACROSS, 1Source, FXG Hit list, CADEX, AIRS, AS 400, Microsoft Office, Microsoft Outlook
3w
Save
Mark Applied
Hide
Functional Lead - CCaaS
Toronto or Vancouver or Calgary or Ottawa
$109k-$220k/yr HybridFull Time
5+ YOE5+ years as a Business Analyst or Functional Lead with CCaaS migration experience, customer journey mapping, functional requirements and user‑story writing, stakeholder facilitation, Agile delivery knowledge, and English proficiency.
Genesys, Amazon Connect, NICE, JIRA, Confluence, Microsoft Excel, Microsoft PowerPoint, Miro
Explore Jobs