13 customer analyst jobs at 9 companies in Hampton, VA
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Customer Insights & Analytics Analyst
Chesapeake, Virginia, United States
$75k-$85k/yrOnsiteFull Time
Dollar TreeNASDAQ: DLTR: Operates discount variety stores selling household and seasonal merchandise.
1+ YOEBachelor's degree,1-2 years experience,advanced Excel and PowerPoint skills,experience with syndicated data sources (Nielsen,Numerator,1010,Circana),strong analytical and communication skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Office, Nielsen, Numerator, 1010, Circana
S2Technologies: Provides IT and cybersecurity solutions to government agencies.
5+ YOE5+ years supporting nuclear enterprise or DoD programs; knowledge of nuclear policy, NC3, and strategic deterrence; ability to produce high-quality analytical products and brief senior leaders; top secret/SCI clearance required.
Norfolk or Columbus or Atlanta or Phoenix or Virginia or United States
$26-$33/hrRemoteFull Time
Elevance HealthNYSE: ELV: Provides health insurance plans and integrated healthcare services.
5+ YOEBA/BS and minimum 5 years claims research or issue-resolution experience in healthcare; expertise with claims systems (GBD FACETS), claims processing and regulatory/dispute handling.
INIT Innovations in TransportationFrankfurt Stock Exchange: IXX: Provides intelligent transportation systems and telematics for public transit.
Bachelor’s degree or equivalent experience, strong verbal/written communication, independent troubleshooting, public speaking confidence, and ability to work rotating 24/7 shifts including holidays.
Navy Exchange Service Command: Operates retail and hospitality services for US Navy personnel.
5+ YOEFive years total experience (3 years general marketing/retail/admin + 2 years specialized customer relations/service). Skilled in social media, email marketing, list hygiene, campaign scheduling, metrics, QA, and customer engagement.
Riverside Health System: Integrated nonprofit healthcare system providing comprehensive medical services.
2+ YOESubmit and follow up on government, non-governmental, and self-pay claims, resolve outstanding balances, research/write appeals, and work aging reports. Requires HS/GED and 2 years customer service or revenue cycle experience; billing follow-up preferred.
West 4th Strategy: Provides technology and professional services to federal government agencies.
3+ YOE3–5 years application/help-desk support experience, experience with ELMS/AVID preferred, strong customer service and communication, ticketing and Tier 1 troubleshooting experience, bachelor's in IT or equivalent.
Riverside Health System: Integrated nonprofit healthcare system providing comprehensive medical services.
2+ YOEHigh school diploma/GED required; 2 years customer service or revenue cycle experience, 1 year billing/insurance follow-up preferred; knowledge of Medicaid eligibility preferred.
MANAGEMENT & PROGRAM ANALYST (MILITARY & CIVILIAN ADMINISTRATIVE)
Norfolk, Virginia, United States
$76k-$99k/yrOnsiteFull Time
Department of the Navy: Conducting maritime military operations and maintaining naval defense readiness.
1+ YOESpecialized experience managing CPPA account access, processing official mail per OMN, applying Navy correspondence/directives, processing performance evaluations, administering forms/records management, and delivering customer service.
Command Pay and Personnel Administration (CPPA), USA Hire
ePlusNASDAQ: PLUS: Provides integrated IT solutions, managed services, and cloud infrastructure.
1+ YOEHigh School diploma; 1 year customer service; basic software/hardware knowledge; ServiceNow a plus; MS Office; education options include associate degree or IT certification.
Service Desk Analyst I - Req #1346 (Shift Sat-Wed 7am -4pm EST)
Virginia Beach, Virginia, United States
$17-$24/hrOnsiteFull Time
ePlusNASDAQ: PLUS: Provides integrated IT solutions, managed services, and cloud infrastructure.
1+ YOEHigh school diploma, 1+ year customer service experience, Service Desk/help desk experience or an associate degree or relevant IT certification; strong verbal/written communication, ServiceNow and Microsoft Office familiarity, motivated to improve technical skills.
ServiceNow, Microsoft Excel, Microsoft Word, Microsoft Outlook
Service Desk Analyst I (Shift Wed-Sun 9am -6pm est)
Virginia Beach or United States
$17-$24/hrRemoteFull Time
ePlusNASDAQ: PLUS: Provides integrated IT solutions, managed services, and cloud infrastructure.
2+ YOEHigh School diploma; 1 year customer service; basic software/hardware knowledge; ServiceNow experience a plus; MS Office proficiency; two years Service Desk/Help Desk experience or Associate degree or IT certification option.
ServiceNow, Microsoft Excel, Microsoft Word, Microsoft Outlook
Service Desk Analyst I (Shift: Sat - Wed 3:00 pm - 12:00 am EST) Req#1279)
Virginia Beach, Virginia, United States
$17-$24/hrOnsiteFull Time
ePlusNASDAQ: PLUS: Provides integrated IT solutions, managed services, and cloud infrastructure.
1+ YOEHigh school diploma, 1+ year customer service experience, knowledge of software/hardware, call tracking/ServiceNow, Microsoft Excel/Word/Outlook, strong verbal/written communication; IT certification or associate degree or 2 years help desk experience preferred.
ServiceNow, Microsoft Excel, Microsoft Word, Microsoft Outlook