13 customer analyst jobs at 10 companies in Holyoke, MA
3mo
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Customer Demand Analyst
Westfield, Massachusetts, United States
$72k-$92k/yr OnsiteFull Time
7+ YOEHigh school diploma; 7+ years in manufacturing; 3+ years in production coordination or customer-facing role; aerospace quality systems (AS9100) and ITAR preferred; planning/scheduling; strong communication; MS Office; customer engagement; detail-oriented; project management.
Microsoft Office, ERP, Planning software
1mo
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Analyst,Patient Relations
New Britain, Connecticut, United States
$21-$45/hr OnsiteFull Time
Assist patients with Medicare and insurance navigation, strong computer skills (Gmail, MS Word/Google Docs, Excel), US work authorization, customer-service orientation; multilingual skills preferred.
Gmail, Microsoft Word, Google Docs, Microsoft Excel, CRM
3mo
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Client Relationship Analyst
Worcester or Middleton
$15-$43/hr OnsiteFull Time
High school diploma required (college preferred). Strong client service, Microsoft Office skills, attention to detail, and willingness to obtain required FINRA series licenses. Ability to execute money movements and support advisors.
MSOnline, eSign, eAuthorization, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Zoom
1mo
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Analyst, Large Case Pensions
Hartford, Connecticut, United States
$44k-$94k/yr HybridFull Time
2+ YOE2+ years analytical experience, 1+ year client-facing/customer service, Microsoft Word/Excel proficiency, understanding of defined benefit pension plans and benefits processing.
Microsoft Word, Microsoft Excel, Aetna pension benefits system
1d
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Short-Term Disability Analyst
Hartford or Sunrise or Naperville or Alpharetta or San Antonio or United States or Scottsdale or Lake Mary
$46k-$68k/yr HybridFull Time
High school diploma or GED required; customer service experience preferred. Requires Microsoft Office proficiency, strong organization, time management, analytical judgment, and ability to manage competing priorities.
Microsoft Office
1w
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Accounts Receivable Analyst
Colchester, Connecticut, United States
OnsiteFull Time
Maintain customer relationships, reconcile accounts, review invoices, research returns and disputes, accept payments; high school diploma required; college in business preferred; AR/AP experience desired; strong communication and discretion.
Microsoft Excel, Microsoft Outlook, Microsoft Teams, Microsoft Word, ERP
3d
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Analyst, HR Ops (Hybrid)
Farmington, Connecticut, United States
$57k-$109k/yr HybridFull Time
University degree or equivalent experience, professional problem-solving and customer support experience, Microsoft Office proficiency; HR, customer service, HR systems, Spanish, and communication skills preferred.
Microsoft Office, Workday, ServiceNow
5d
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Sr Ability Analyst - Absence Management
Hartford or Sunrise or San Antonio or Alpharetta or Naperville or Scottsdale or Lake Mary
$48k-$72k/yr HybridFull Time
High school diploma or GED required; associate or bachelor's degree preferred. Customer service experience preferred, plus Microsoft Office proficiency, organization, time management, and analytical skills.
Microsoft Office
5d
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Sr Ability Analyst - Absence Management
Alpharetta or Hartford or Lake Mary or Naperville or San Antonio or Scottsdale or Sunrise
$48k-$72k/yr HybridFull Time
High school diploma or GED required; 2+ years customer service preferred. Requires Microsoft Office proficiency, strong organization, time management, communication, judgment, and analytical skills.
Microsoft Office
2mo
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Hybrid Desktop Support Analyst
Springfield, Massachusetts, United States
$20-$25/hr HybridFull Time
1+ YOEHybrid desktop support role; remote and on-site troubleshooting; hardware/software installation; network and printer issues; customer service; 1-3 years experience; CompTIA A+ or equivalent; Associates in IT.
Windows, Active Directory, Microsoft 365, DMS, Networking, VPN, Printers, DMS software, Autotask
1mo
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Call Center Technology Analyst & Workforce Management Specialist - Hybrid/Remote
Worcester, Massachusetts, United States
$31/hr HybridFull Time
2+ YOEBachelor's degree preferred; 2+ years in call center supervisory/resource management or workforce planning; experience with real-time queue management, testing, and technical troubleshooting.
3w
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Life Insurance Account Analyst - CIGNA - Hybrid
Bloomfield, Connecticut, United States
$26-$39/hr HybridFull Time
1+ YOEProcess life insurance transactions, manage case servicing and renewals, communicate with clients and brokers, strong analytical and communication skills, 1+ years customer or business experience, MS Office proficiency; CLU/FINRA requirements apply.
Microsoft Office
3w
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Legal Assistant (Management Analyst I)
Hartford, Connecticut, United States
$22/hr OnsiteFull Time
U.S. citizenship and high school diploma required; administrative/paralegal or customer service experience; proficiency with Microsoft Office; ability to obtain Moderate Risk Public Trust and pass background checks; ability to lift 30 lbs.
Microsoft Outlook, Microsoft Word, Microsoft Excel