16 customer analyst jobs at 12 companies in Northampton, MA
3mo
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Customer Demand Analyst
Westfield, Massachusetts, United States
$72k-$92k/yr OnsiteFull Time
7+ YOEHigh school diploma; 7+ years in manufacturing; 3+ years in production coordination or customer-facing role; aerospace quality systems (AS9100) and ITAR preferred; planning/scheduling; strong communication; MS Office; customer engagement; detail-oriented; project management.
Microsoft Office, ERP, Planning software
1mo
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Analyst II, Customer Digital Engagement
Windsor, Connecticut, United States
$68k-$98k/yr OnsiteFull Time
3+ YOEBachelor's degree in business/analytics/marketing/IS or HS+4yrs and 3 years relevant experience; business analysis, reporting, and customer communications experience; Salesforce Marketing Cloud subject-matter knowledge.
Salesforce Marketing Cloud
4d
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Associate Solutions Analyst
Chicago or Windsor
$70k-$80k/yr HybridFull Time
1+ YOEBachelor’s degree required; strong client-facing communication, problem-solving, analytical, and relationship-building skills. SQL familiarity and 1–2 years of customer service or technology experience preferred.
SQL
3mo
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Client Relationship Analyst
Worcester or Middleton
$15-$43/hr OnsiteFull Time
High school diploma required (college preferred). Strong client service, Microsoft Office skills, attention to detail, and willingness to obtain required FINRA series licenses. Ability to execute money movements and support advisors.
MSOnline, eSign, eAuthorization, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Zoom
6d
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Business Analyst
Windsor, Connecticut, United States
$50k-$58k/yr OnsiteFull Time
Bachelor's degree in finance, accounting, or business; advanced Microsoft Excel and Office skills; Outlook proficiency; strong communication, organization, teamwork, customer focus, and deadline management.
Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Access, VBA, Microsoft SQL Server
1w
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Analyst, HR Ops (Hybrid)
Farmington, Connecticut, United States
$57k-$109k/yr HybridFull Time
University degree or equivalent experience, professional problem-solving and customer support experience, Microsoft Office proficiency; HR, customer service, HR systems, Spanish, and communication skills preferred.
Microsoft Office, Workday, ServiceNow
2w
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Sr Ability Analyst - Absence Management
Hartford or Sunrise or San Antonio or Alpharetta or Naperville or Scottsdale or Lake Mary
$48k-$72k/yr HybridFull Time
High school diploma or GED required; associate or bachelor's degree preferred. Customer service experience preferred, plus Microsoft Office proficiency, organization, time management, and analytical skills.
Microsoft Office
1w
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Sr Ability Analyst - Absence Management
Alpharetta or Hartford or Lake Mary or Naperville or San Antonio or Scottsdale or Sunrise
$48k-$72k/yr HybridFull Time
High school diploma or GED required; 2+ years customer service preferred. Requires Microsoft Office proficiency, strong organization, time management, communication, judgment, and analytical skills.
Microsoft Office
3mo
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Hybrid Desktop Support Analyst
Springfield, Massachusetts, United States
$20-$25/hr HybridFull Time
1+ YOEHybrid desktop support role; remote and on-site troubleshooting; hardware/software installation; network and printer issues; customer service; 1-3 years experience; CompTIA A+ or equivalent; Associates in IT.
Windows, Active Directory, Microsoft 365, DMS, Networking, VPN, Printers, DMS software, Autotask
1w
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F100 RSAF Materials Analyst - (On-site)
East Hartford, Connecticut, United States
$87k-$165k/yr OnsiteFull Time
5+ YOEBachelor's degree and 5 years of business, supply chain, or customer service experience, or advanced degree with 3 years. Requires SAP, Microsoft Excel, PowerPoint, communication, analysis, and U.S. citizenship.
SAP, Microsoft Excel, Microsoft PowerPoint, Power BI
4d
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Long Term Disability Analyst
Lake Mary or Hartford or San Antonio or Alpharetta or Naperville or United States or Scottsdale
$48k-$72k/yr HybridFull Time
High school diploma or GED required; customer service experience preferred. Requires Microsoft Office proficiency, strong organization, time management, communication, judgment, and ability to manage multiple systems.
Microsoft Office
3d
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Long Term Disability Analyst
Alpharetta or Hartford or Lake Mary or Naperville or San Antonio or Scottsdale or United States
$48k-$72k/yr HybridFull Time
High school diploma or GED required; associate or bachelor's degree preferred. Customer service experience preferred but not required. Requires Microsoft Office proficiency, organization, time management, and collaborative skills.
Microsoft Office
1mo
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Call Center Technology Analyst & Workforce Management Specialist - Hybrid/Remote
Worcester, Massachusetts, United States
$31/hr HybridFull Time
2+ YOEBachelor's degree preferred; 2+ years in call center supervisory/resource management or workforce planning; experience with real-time queue management, testing, and technical troubleshooting.
1mo
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Life Insurance Account Analyst - CIGNA - Hybrid
Bloomfield, Connecticut, United States
$26-$39/hr HybridFull Time
1+ YOEProcess life insurance transactions, manage case servicing and renewals, communicate with clients and brokers, strong analytical and communication skills, 1+ years customer or business experience, MS Office proficiency; CLU/FINRA requirements apply.
Microsoft Office
5d
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Senior Analyst, Contract Administration
Windsor, Connecticut, United States
$82k-$123k/yr OnsiteFull Time
6+ YOEBachelor’s degree and up to 6+ years preferred, with contract administration, aerospace, customer service, business, analytical, communication, and Microsoft Office skills; Excel mastery required.
Microsoft Office, Microsoft Excel, JDE ERP, Enterprise Resource Planning (ERP), Sales, Inventory and Operations Planning (SIOP), International Traffic in Arms Regulations (ITAR), Export Administration Regulations (EAR)
1mo
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Legal Assistant (Management Analyst I)
Hartford, Connecticut, United States
$22/hr OnsiteFull Time
U.S. citizenship and high school diploma required; administrative/paralegal or customer service experience; proficiency with Microsoft Office; ability to obtain Moderate Risk Public Trust and pass background checks; ability to lift 30 lbs.
Microsoft Outlook, Microsoft Word, Microsoft Excel
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