11 customer analyst jobs at 9 companies in Payson, UT
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Senior Analyst, Customer Experience & Insights
Houston or Lehi or Philadelphia
HybridFull Time
NRG EnergyNYSE: NRG: Generates and sells electricity while providing smart home solutions.
3+ YOERequires 3–5 years in customer experience insights or research, quantitative and qualitative research, BI tools, advanced Microsoft Excel and PowerPoint, Microsoft Copilot, communication, collaboration, and project management skills.
Power BI, Tableau, Looker, Microsoft Excel, Microsoft PowerPoint, Microsoft Copilot, Qualtrics, Medallia, Forsta, InMoment, Oracle, SAP, Salesforce, Snowflake, AI tools
American ExpressNYSE: AXP: Global financial services and credit card payment network.
3+ YOERequires a bachelor's degree, 3+ years in governance, project or product management, and 2+ years in compliance, financial crimes, risk, audit, or regulatory work; Microsoft Office experience required.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
SmithRx: Pharmacy benefit management platform for transparent drug cost savings.
4+ YOECall center quality assurance experience, HS/GED, 4+ years QA in contact centers (or 1+ internal QA), proficiency with Talkdesk, Shelf, Google Suite and Excel, strong analytical and communication skills.
Talkdesk, Shelf, Google Drive, Google Sheets, Google Slides, Lucidchart, Microsoft Excel
Buyerlink: Marketplace for performance-based lead generation and consumer acquisition.
2+ YOEReview calls and queue activity, analyze call center metrics, produce reports and recommendations; 2+ years call center/QA/operations experience preferred; strong analytic and communication skills.
The Management Trust: Provides comprehensive management services for residential community associations.
2+ YOETwo years of reserve study experience preferred, with accounting, financial analysis, project management, sales, communication, customer service, Microsoft Office, and independent judgment skills.
Microsoft Outlook, Microsoft Excel, Microsoft Word
Quilt Software: Provides point-of-sale software for independent specialty retailers.
Experience with PC hardware troubleshooting; strong communication; customer service; Windows OS; network protocols, switches, and firewall configuration; growth mindset.
Windows operating systems, SQL Server, PC hardware, Networking, Firewalls
Black Diamond EquipmentNASDAQ: CLAR: Designs and manufactures high-performance climbing and outdoor equipment.
0+ YOEEntry-level IT support role requiring troubleshooting of hardware/software, ticket handling, customer service, documentation, and familiarity with Microsoft and Mac environments.
Quilt Software: Provides point-of-sale software for independent specialty retailers.
Experience in technical support/operations with strong communication, data analysis of tickets, and cross-functional coordination; organized, customer-centric, and able to use AI/ML tools for root-cause analysis.
Redstone Residential: Operates and manages student and multi-family housing properties.
Knowledge of economics/investment principles, market research and financial analysis, Excel proficiency preferred, strong communication, customer service, and presentation skills.
Digi InternationalNASDAQ: DGII: Provides industrial Internet of Things connectivity products and services.
Experience with quoting, account changes, billing exceptions, strong communication and organizational skills, and proficiency with CRM/spreadsheet tools.
Marcus by Goldman Sachs - Vendor Relationship Management - Analyst, Richardson, TX/Draper, UT
Richardson or Draper
FieldFull Time
Goldman SachsNYSE: GS: Global investment banking, securities, and investment management firm.
1+ YOEAssociate's degree or equivalent experience, 1+ year in current role, customer service and contact center metrics knowledge, process improvement, project management, and vendor management skills.