9 customer analyst jobs at 8 companies in Pittsfield, MA
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Customer Demand Analyst
Westfield, Massachusetts, United States
$72k-$92k/yrOnsiteFull Time
Kinetic Engine Systems: Manufacturer of precision components for aerospace and defense engines.
7+ YOEHigh school diploma; 7+ years in manufacturing; 3+ years in production coordination or customer-facing role; aerospace quality systems (AS9100) and ITAR preferred; planning/scheduling; strong communication; MS Office; customer engagement; detail-oriented; project management.
Opus: Operates vehicle inspection programs and provides automotive diagnostic solutions.
2+ YOERequires at least 2 years of help desk experience, Windows and Microsoft Office proficiency, strong communication and problem-solving skills; Excel, NetSuite, ERP, SQL, and Oracle experience preferred or beneficial.
Microsoft Excel, Windows, Microsoft Office, NetSuite, SQL, Oracle, PivotTables, VLOOKUP
PerkinElmer: Provides analytical instruments and laboratory services for scientific industries.
2+ YOEAssociate degree plus 2+ years technical experience (Windows, networking, technical writing); strong troubleshooting, customer service, communication, and ability to work in lab environments. Bachelor's preferred.
DucommunNYSE: DCO: Manufactures structural and electronic systems for aerospace and defense.
1+ YOEBachelor's degree preferred or equivalent industry experience; 1–5 years in customer service or contract administration, preferably manufacturing; MS Office, communication, time management, and production or contracts experience required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ERP/MRP Systems, MRP
Helion Technologies: Managed IT and cybersecurity services for auto and truck dealerships.
1+ YOEHybrid desktop support role; remote and on-site troubleshooting; hardware/software installation; network and printer issues; customer service; 1-3 years experience; CompTIA A+ or equivalent; Associates in IT.
Windows, Active Directory, Microsoft 365, DMS, Networking, VPN, Printers, DMS software, Autotask
John W. Danforth Company: Mechanical contractor providing engineered HVAC, plumbing, and industrial solutions.
2+ YOE2+ years technical support experience; high school diploma required (associate or technical cert preferred); experience with Windows, macOS, Microsoft Office; networking fundamentals; customer service skills; relevant IT certifications a plus.
Regeneron PharmaceuticalsNASDAQ: REGN: Discovers and develops medicines for serious diseases.
2+ YOEBachelor's degree in a related field; 2+ years trade compliance experience (up to 5+ for senior level); customs brokerage or FDA-regulated industry experience; HTS/ECCN classification and license/permit preparation; liaison with CBP/FDA/USDA.
Harmonized Tariff System (HTS), Export Commodity Control (ECCN)
The Cigna GroupNYSE: CI: Provides health insurance and pharmacy benefit management services.
1+ YOEProcess life insurance transactions, manage case servicing and renewals, communicate with clients and brokers, strong analytical and communication skills, 1+ years customer or business experience, MS Office proficiency; CLU/FINRA requirements apply.