10 customer analyst jobs at 8 companies in Rhode Island
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Resolution Analyst
Pawtucket, Rhode Island, United States
OnsiteFull Time
2+ YOE2+ years finance/accounting-related experience, strong analytical and critical thinking, advanced Excel and reporting skills, able to research and resolve transaction issues and communicate professionally.
Excel, Cognos
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Warranty Claims Analyst
Rhode Island, United States
OnsiteFull Time
2+ YOEHigh school diploma/GED plus 2+ years in warranty claims processing or hydronics, or associate degree plus 1+ year. Requires customer service, analytical, organizational, and communication skills.
CRM, ERP, SAP, Microsoft Office, Microsoft Excel
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Warranty Claims Analyst
Warwick, Rhode Island, United States
$36k-$72k/yr OnsiteFull Time
2+ YOEHigh school diploma/GED and 2+ years in warranty claims processing or hydronics, or associate degree and 1+ year. SAP and Microsoft Office, especially Excel, preferred.
CRM, ERP, SAP, Microsoft Office, Microsoft Excel
3w
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Management Analyst
Middletown, Rhode Island, United States
OnsiteFull Time
Bachelor's degree required. Strong organizational, verbal and written communication, customer service, attention to detail, multitasking, critical thinking, and prioritization skills. Secret clearance required.
1mo
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Associate Support Enablement Analyst
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$55k-$60k/yr RemoteFull Time
2+ YOEBachelor's in Computer Science or 2+ years technical experience, strong written/verbal communication, problem-solving, troubleshooting, and ability to meet SLA targets.
Gainsight CustomerOS, Salesforce Apps, SQL
1mo
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Enterprise Technical Support Analyst
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yr RemoteFull Time
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
Zendesk, Gainsight CustomerOS, HTML, CSS, JavaScript, APIs, SkillJar
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Senior Appeals Analyst - LTD
Newark or Wisconsin or California or Colorado or Arkansas or Arizona or Alabama or District of Columbia or Florida or Connecticut or Georgia or Wyoming or Delaware or Iowa or Kansas or Indiana or Kentucky or Illinois or Idaho or Louisiana or Massachusetts or Maryland or Maine or Michigan or Mississippi or Washington or Texas or Missouri or Montana or North Carolina or Minnesota or North Dakota or New Hampshire or Oklahoma or Vermont or Nebraska or New Jersey or Tennessee or Nevada or New York or Ohio or Oregon or New Mexico or Pennsylvania or Rhode Island or South Dakota or Utah or South Carolina or West Virginia or Virginia
$67k-$110k/yr HybridFull Time
3+ YOERequires 3–5 years of standalone long-term disability claims experience, knowledge of ERISA and state requirements, strong analytical, communication, customer service, collaboration, and documentation skills.
Microsoft Office
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KYC Services Analyst
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Jersey or Nevada or New York or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Utah or Virginia or Washington or Hong Kong or United Kingdom
$83k-$117k/yr RemoteFull Time
2+ YOE2+ years KYC or paralegal experience, prior bank or private equity KYC preferred, strong attention to detail, customer orientation, and polished written/verbal communication.
2mo
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Sr Project Management Analyst
Washington or South Carolina or Tennessee or Florida or New Hampshire or New Jersey or Alabama or Georgia or New York or Vermont or Illinois or North Carolina or Virginia or Kentucky or Ohio or West Virginia or Maine or Maryland or Pennsylvania or Massachusetts or Connecticut or Rhode Island or Delaware
$105k-$120k/yr RemoteFull Time
5+ YOE5+ years experience in quality/service/deployment/engineering or related fields; U.S. citizenship and legal authorization to work in the U.S.; ability to obtain government security clearance; CompTIA Security+ required within 6 months; bachelor’s degree OR 5+ years relevant experience; strong data analysis, RCA, and customer-facing skills.
Google Suite, Microsoft, P25 Trunking Network Systems, WAVE VoIP, Motorola Technical Notification (MTN), PLAN-X
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Journey Activation and Optimization Analyst
Woonsocket, Rhode Island, United States
$47k-$112k/yr HybridFull Time
3+ YOE3+ years executing and optimizing customer journeys; strong SQL and analytical skills; experience translating strategy into technical execution, QA, launch, monitoring, and dashboarding.
SQL, Adobe, Salesforce