19 customer analyst jobs at 13 companies in Richmond, IN
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Customer Support Analyst
Vandalia, Ohio, United States
OnsiteFull Time
Pratt Industries: Manufactures recycled paper packaging and provides waste recycling services.
High school diploma, strong communication, Microsoft Office and data-entry skills, ability to drive a forklift and lift 15–45 lbs, maintain spreadsheets and reports, work independently in a high-volume environment.
ThyssenKrupp Marine SystemsFrankfurt Stock Exchange: TKMS: Manufacturer of naval submarines and surface vessels.
Bachelor's degree in business or related field; analytical and communication skills; ERP experience, preferably SAP, with MRP knowledge; materials management, production planning, and inventory control expertise.
SAP, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ERP, MRP, S&OP, JIT, EAP
Benchmark Gensuite: Cloud-based EHS and ESG management software platform.
3+ YOEBachelor’s degree or equivalent experience; 3–5 years in customer success operations, business systems, analytics, process improvement, SaaS administration, or related technical operations; strong analytical and communication skills.
Vitally, Onboard.io, Staircase, Microsoft Office, Microsoft Excel, SQL, Artificial Intelligence (AI), Machine Learning, IoT
Senior IT Customer Support Analyst, Desktop Support
Arlington or Columbia or Washington or Beavercreek
OnsiteFull Time
KBRNYSE: KBR: Provides engineering, technology, and professional services for global markets.
5+ YOE5+ years enterprise desktop support experience, bachelor\u0002s or equivalent, Tier 2/3 Microsoft-based support, leadership/mentoring experience, advanced troubleshooting across Windows/Microsoft 365/macOS, networking and printing expertise.
Microsoft Windows, Microsoft 365, Microsoft Teams, macOS, VDI, SAP
Dayton Freight: Provides regional less-than-truckload freight transportation and logistics services.
3+ YOEBachelor's in Accounting or 3+ years related experience; strong organization, attention to detail, communication, and customer service skills; knowledge of tax form processes.
CintasNasdaq: CTAS: Provides managed uniform programs and facility services to businesses.
6+ YOE6+ years payroll experience, attention to detail, customer service, Microsoft Office proficiency; HS diploma/GED required, bachelor’s preferred; SAP payroll and payroll tax experience preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook, SAP
Kinettix: Global IT field services management and deployment solutions.
2+ YOERequires 2+ years in help desk, desktop support, or IT support; Windows and Microsoft 365 administration; ticketing systems; basic networking; troubleshooting; and strong customer service and communication.
Windows 11, Microsoft 365, Microsoft Entra ID, Active Directory, VoIP, Windows 10, DNS, DHCP, TCP/IP, VPN, iOS, Android
Adare Pharma Solutions: Provides pharmaceutical contract development and manufacturing services.
2+ YOE2+ years IT support experience, Windows and Microsoft 365 proficiency, knowledge of TCP/IP and endpoint security, strong troubleshooting and customer service, bachelor's in IT preferred.
Microsoft 365, ServiceNow, Ivanti, Windows, Active Directory
Dayton Freight: Provides regional less-than-truckload freight transportation and logistics services.
3+ YOEBachelor's in accounting or 3+ years related experience, strong organization, attention to detail, tax form knowledge, written/oral communication, prioritization and customer service skills.
CSafe: Providing temperature-controlled shipping solutions for pharmaceutical products.
2+ YOE2+ years help-desk or desk-side IT support, Microsoft Entra ID account administration, Exchange Online and Microsoft 365 familiarity, Windows device troubleshooting, basic networking, ticketing system experience, strong customer-service skills.
Microsoft Entra ID (Azure AD), Exchange Online, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft 365, Intune, ServiceNow, Freshdesk, Tikit
Dayton Freight: Provides regional less-than-truckload freight transportation and logistics services.
Manage accounts receivable, reduce days sales outstanding, handle billing discrepancies, communicate with internal teams and customers, and use Microsoft Excel and Outlook. Must be legally authorized to work in the US and at least 18 years old.
US Tool Group: Provides industrial tool reconditioning and integrated supply chain management.
Experience with data entry, inventory and supplier interaction; familiarity with Windows-based systems and MRP/ERP; strong customer service, problem-solving, multitasking, and attention to detail.
Windows-based operating systems and software, MRP/ERP
University of Dayton: Catholic research university providing undergraduate and graduate higher education.
5+ YOEAssociate's degree or 5 years IT customer support experience, Active Directory administration, client management tools, workstation imaging for Windows and OSX, hardware diagnostics, enterprise print support, valid driver\u0002s license, strong communication and time-management.
Active Directory, Windows, OSX, client management tools, ITSM
Prosource: Business technology and managed IT services for Midwest companies.
4+ YOE4+ years professional experience; networking certs (Network+, CMNA) or equivalent; Windows Active Directory and Group Policy, Microsoft 365/Office365 and Windows OS experience; firewall configuration; strong troubleshooting, critical thinking, and customer service skills.
Microsoft Office365, Microsoft Windows, Microsoft Active Directory, Group Policy, Autotask, Datto BCDR, Datto RMM, Cisco Meraki
Requires basic networking and Windows fundamentals, Windows 10, Microsoft Office/365 experience, CompTIA training or certifications, communication and customer service skills, a driver's license, and eligibility for a DoD background check.
Active Directory, Windows 10, Microsoft Office Suite, Microsoft Office 365, Microsoft 365, Portal, Project Management Office (PMO)
Cincinnati FinancialNASDAQ: CINF: Provides property and casualty insurance through independent agents.
Support UAT and system analysis for personal lines; requires Excel proficiency, basic personal lines knowledge, customer-service skills, and UAT experience; SQL preferred; bachelor's degree preferred.
Neovia Logistics: Provides third-party logistics and supply chain management services.
2+ YOE2+ years field/site IT support, BS/BA in Information Systems or equivalent experience, strong customer-facing and troubleshooting skills, experience with Windows 11, Microsoft 365, networking, RF handheld scanners, Help Desk/ITSM tools; valid driving license and occasional travel.
Microsoft Windows 11, Microsoft Office 365, Microsoft SharePoint, Microsoft OneDrive, Microsoft Active Directory, GPO, Azure Virtual Desktop, Service Desk Plus, Cisco, Unifi, Dell, iGEL, HP Laser Printers, Zebra Industrial Printers, RF handheld scanning devices, VOIP Handsets, Video Conferencing, Apple iOS, Google Android, Microsoft 365
BeldenNYSE: BDC: Designs and manufactures networking, security and connectivity products.
5+ YOEBachelor's degree and 5+ years of U.S. import/export compliance experience. Requires knowledge of U.S. Customs, EAR, HTS, Schedule B, ECCN, origin, valuation, and trade systems.