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7 customer analyst jobs at 6 companies in Schenectady, NY

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Service Desk Analyst
Cohoes, New York, United States
$22/hr OnsiteFull Time
Opus
Opus: Operates vehicle inspection programs and provides automotive diagnostic solutions.
2+ YOERequires at least 2 years of help desk experience, Windows and Microsoft Office proficiency, strong communication and problem-solving skills; Excel, NetSuite, ERP, SQL, and Oracle experience preferred or beneficial.
Microsoft Excel, Windows, Microsoft Office, NetSuite, SQL, Oracle, PivotTables, VLOOKUP
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1mo
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Senior Trade Analyst - Customs Brokerage
East Greenbush, New York, United States
$67k-$129k/yr OnsiteFull Time
Regeneron
RegeneronNasdaq: REGN: Discovers and manufactures medicines for serious diseases.
2+ YOEBachelor's degree, 2+ years trade compliance or customs brokerage experience (5+ for senior), experience with HTS/ECCN, licensing/permits, customs/FDA/USDA liaison, SOPs and training; Licensed Customs Broker preferred.
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3w
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Automation Support Analyst
Rensselaer, New York, United States
$62k-$93k/yr OnsiteFull Time
PerkinElmer
PerkinElmer: Provides analytical instruments and laboratory services for scientific industries.
2+ YOEAssociate degree plus 2+ years technical experience (Windows, networking, technical writing); strong troubleshooting, customer service, communication, and ability to work in lab environments. Bachelor's preferred.
Windows
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2w
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Program Management Analyst
Coxsackie, New York, United States
$52k-$64k/yr OnsiteFull Time
Ducommun
DucommunNYSE: DCO: Manufactures structural and electronic systems for aerospace and defense.
1+ YOEBachelor's degree preferred or equivalent industry experience; 1–5 years in customer service or contract administration, preferably manufacturing; MS Office, communication, time management, and production or contracts experience required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ERP/MRP Systems, MRP
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2mo
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Technology Support Analyst II
Clifton Park or Williston
$55k-$65k/yr OnsiteFull Time
John W. Danforth Company
John W. Danforth Company: Mechanical contractor providing engineered HVAC, plumbing, and industrial solutions.
2+ YOE2+ years technical support experience; high school diploma required (associate or technical cert preferred); experience with Windows, macOS, Microsoft Office; networking fundamentals; customer service skills; relevant IT certifications a plus.
Windows, macOS, Microsoft Office
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Senior Trade Analyst, Customs Brokerage
East Greenbush, New York, United States
$67k-$129k/yr OnsiteFull Time
Regeneron Pharmaceuticals
Regeneron PharmaceuticalsNASDAQ: REGN: Discovers and develops medicines for serious diseases.
2+ YOEBachelor's degree in a related field; 2+ years trade compliance experience (up to 5+ for senior level); customs brokerage or FDA-regulated industry experience; HTS/ECCN classification and license/permit preparation; liaison with CBP/FDA/USDA.
Harmonized Tariff System (HTS), Export Commodity Control (ECCN)
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1mo
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Senior Learning Technologist and AI Analyst
Schenectady, New York, United States
$78k-$80k/yr OnsiteFull Time
Union College
Union College: Private liberal arts college providing undergraduate and engineering education.
5+ YOEMaster’s or Bachelor’s with 5+ years; advanced LMS administration, tier-3 support, LTI integrations, AI-in-teaching experience, FERPA-aware custom AI workflows, faculty development, strong communication and project management.
Moodle, Perusall, Gradescope, Panopto, Namecoach, Brickfield Accessibility Toolkit, Zoom, Google Workspace, Gemini, Gems, NotebookLM, OBS Studio, Soundtrap, Adobe Creative Cloud
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