10 customer analyst jobs at 9 companies in Springfield, MI
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Agency Support Analyst
Lansing, Michigan, United States
$56k/yr OnsiteFull Time
3+ YOEHigh school diploma, 3+ years IT experience or concentrated PC use, help desk or customer service experience, strong communication and problem-solving skills, knowledge of insurance concepts.
FB CARES, Microsoft Word, Microsoft Excel, Microsoft Outlook, Online Forms, Eforms, Auto/Member, Homeowners, BAP Quote, Customer Center/Lienholder, Document Center, Farmowners, Life Solutions, Photo Upload, RCT, BVS, Life Wizard, Online Manuals, Guardian, Farm Bureau Portal, Internet Explorer, Agent Log File, US Signal, ADP EeTime, LexisNexis-MVRs/Pay Advantage, Active Directory, Query, Office Communicator, mainframe, Cipher Trust, E-mail Encryption, Password Self Service
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Retirement Analyst (Hybrid)
Lansing, Michigan, United States
HybridFull Time
Bachelor's degree or equivalent experience, customer service experience, strong analytical/problem-solving and attention to detail, intermediate Microsoft Excel, ability to process participant transactions, perform UAT, and communicate effectively.
Microsoft Office, Microsoft Excel
3d
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Dispute Intake Analyst
Grand Rapids, Michigan, United States
OnsiteFull Time
Handle inbound dispute calls, file dispute claims, document interactions, perform initial risk assessment for UCC/Reg E/Z compliance, and escalate when appropriate.
2mo
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Underwriting Analyst
Jacksonville or East Lansing
$46k-$61k/yr HybridFull Time
High school graduate; strong communication; data entry; ability to prioritize; customer service; proficiency with Word/Excel.
Nova, Duck Creek, Microsoft Word, Microsoft Excel, Online rating tools
3d
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Bilingual Dispute Intake Analyst
Grand Rapids, Michigan, United States
OnsiteFull Time
1+ YOEFluent English and Spanish, 1–3 years dispute/fraud/banking experience preferred, Associate's degree or equivalent, strong analytical, communication, compliance and multi-system computer skills.
1mo
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Analyst 1, Category
Byron Center, Michigan, United States
OnsiteFull Time
3+ YOEMaintain customer data in the local WMS, ensure data integrity, coordinate system changes/upgrades, support inventory control, data processing, order fulfillment and customer setup; Bachelor's degree and 3+ years relevant experience required.
Warehouse Management System (WMS)
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Collateral Analyst SR
Columbus or Atlanta or Charlotte or Pittsburgh or Detroit or Indianapolis or Grand Rapids or Cincinnati or Cleveland
$27-$54/hr OnsiteFull Time
3+ YOE3+ years asset based lending experience; Associate's degree in Accounting, Finance or related; analyze and monitor collateral, calculate available collateral, prepare reports, strong customer service skills.
1d
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Member Appeal Analyst
Grand Rapids, Michigan, United States
RemoteFull Time
2+ YOEAssociate's degree or equivalent and 2 years of relevant experience in customer service, claims, legal, or enrollment/eligibility; appeals and managed care experience preferred.
claims payment systems, billing systems, enrollment systems, care management systems, pharmacy systems, customer service systems, Microsoft Workday
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Accounts Receivable Analyst - Credit
Grand Rapids, Michigan, United States
OnsiteFull Time
3+ YOEPrepare and distribute invoices, collect payments, reconcile customer accounts, maintain credit hold/status, perform month-end AR reconciliations and analyses. Requires attention to detail, Excel and ERP/SAP familiarity, and a bachelor's in accounting or finance.
ERP, SAP, Microsoft Excel
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Assistant Registrar-Systems and Technology Analyst
Grand Rapids, Michigan, United States
$52k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years registrar/enrollment technical experience, PeopleSoft/SQL query expertise, strong communication, confidentiality (FERPA) and customer service skills.
PeopleSoft, TeamDynamix, SQL, PeopleSoft Query Manager, Google Suite, ImageNow, Perceptive Content, CWIS, Filelocker, Academic Advisement