49 customer analyst jobs at 20 companies in Stockton, CA
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Customer Service Analyst
Sacramento County or Sacramento or Rancho Cordova
$4k-$6k/moHybridFull Time
State Controller's Office: California's fiscal controller managing state financial operations and assets.
Respond to consumer, applicant, and licensee correspondence and assist the department call center; applicants must meet Analyst I classification qualifications and interpret regulations or procedures.
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yrHybridFull Time
Scribd: Subscription-based digital library for e-books, audiobooks, and documents.
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
Tailored Brands: Omnichannel retailer of menswear, formalwear, and tailored clothing.
5+ YOEBachelor's in a quantitative field (or equivalent experience), 5+ years analytics experience, strong SQL, experience with Tableau/Power BI/Google Data Studio, A/B testing familiarity, and strong communication.
SQL, Tableau, Power BI, Google Data Studio, Jira, GitHub, Confluence
AccentureNYSE: ACN: Global provider of management consulting and technology services.
2+ YOERequires 2+ years in professional customer service, hospitality, and audio visual or office technology support; strong communication, organization, problem-solving, teamwork, and technology skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams
RHNYSE: RH: Luxury home furnishings retailer operating design galleries and restaurants.
2+ YOE2+ years in real-time analytics or workforce management, proficiency with Teleopti or Verint and Microsoft Excel, Monday.com and Google Suite, strong communication and data-interpretation skills, flexible to work evenings, weekends, and holidays.
Teleopti, Verint, Microsoft Excel, Monday.com, Google Suite
Business Systems Analyst IV Customer Engagement AI
San Ramon, California, United States
$119k-$180k/yrRemoteFull Time
Robert HalfNYSE: RHI: Provides specialized staffing and global business consulting services.
8+ YOEBachelor's degree or equivalent experience; 8+ years in business systems or product analysis, 3+ years supporting enterprise applications, and 2+ years supporting AI or automation technologies.
Salesforce, Service Cloud, CRM, ERP, Microsoft Word, Microsoft Excel, Smartsheet, Agentforce
Delta Dental of California: Provides dental insurance plans and oral health benefit coverage.
4+ YOEBachelor's degree with 4+ years experience; strong analytical, testing, project management, customer service, and contact center/process analysis skills; ability to create user stories and flow diagrams; basic dental terminology.
Total Safety: Integrated industrial safety services and specialized equipment provider.
1+ YOEProvide administrative and technical operations support including invoice processing, vendor/customer coordination, data collection and analysis; Eclipse, Excel, Word helpful; high school diploma and 1+ years warehouse experience.
Laborers Funds Administrative Office of Northern California: Administers retirement and health benefits for union laborers.
1+ YOEOne year of benefits environment experience; bilingual in Spanish preferred; strong organization and communication; proficient in MS Office; strong customer service; ability to multi-task and meet deadlines; detail-oriented; confidentiality; ability to work independently and in a team.
1+ YOEBachelor's degree or equivalent experience, 1+ year related experience, valid insurance license, compliance knowledge, Microsoft Office proficiency, analytical, communication, organizational, and customer service skills.
Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Salesforce
Blue Diamond Growers: Processes and markets almond snacks and plant-based beverages.
5+ YOEBachelor's degree or 5 years' relevant experience; 5 years in customer service, supply chain, or inventory management; SAP/ERP, Microsoft Excel, analytical, organizational, and project management skills.
STG Logistics: Provides port-to-door logistics and supply chain management services.
5+ YOEBachelor's degree in business or accounting or equivalent experience; 5+ years of collections experience; logistics experience preferred; collection software, online banking, lockbox, customer payments, and large AR portfolio experience.
Vitu: SaaS platform for vehicle registration and title management.
1+ YOE1+ year QA experience (or 2 years work experience). Experience monitoring calls, evaluating agent interactions, coaching, process management, MS Office proficiency, strong communication and collaboration skills.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Observe AI
University of California, Davis: Public research university offering undergraduate and graduate education.
High school diploma or equivalent; experience configuring/installing computers and printers; troubleshooting network and client devices; project coordination and documentation; strong communication and customer-service skills.
San Francisco or Sacramento or San Mateo or Walnut Creek or Los Angeles
$70k-$95k/yrHybridFull Time
WTWNASDAQ: WTW: Provides global risk management, insurance brokerage, and advisory services.
1+ YOERequires 1–2 years of benefits experience, strong communication and customer service skills, Microsoft Office proficiency, organizational detail, project management knowledge, and a resident insurance life license.
San Francisco or Sacramento or San Mateo or Walnut Creek
$70k-$95k/yrHybridFull Time
WTWNASDAQ: WTW: Global advisory, broking, and solutions.
1+ YOERequires 1-2 years of benefits experience, Microsoft Office proficiency, strong communication, customer service, organization, time management, technology adoption, and a resident Department of Insurance Life License.
Alameda County Office of Education: Administers educational programs and provides oversight for school districts.
4+ YOEAssociate's degree (or equivalent) and four years related experience; knowledge of finance, HR, payroll systems; experience testing software, creating training materials, delivering end-user training; strong customer service and analytical skills.
1X: Manufacturing safe, general-purpose humanoid robots for home and work.
7+ YOE7+ years in global trade compliance for manufacturing; deep knowledge of EAR, HTS, export controls, FTAs, denied party screening, and customs compliance; experience with customs brokers and trade vendors.
Neumo: Provides integrated software and payment solutions for government agencies.
1+ YOEHigh school diploma, 1–2 years of customer service and IT call center experience, Active Directory and TCP/IP knowledge, and ability to troubleshoot technical issues. A+ certification preferred.
Active Directory, TCP/IP, Knowledge Base, telephone, computer, printer, copy machine