186 customer analytics jobs at 135 companies in Alvin, TX
2w
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Principal Web Conversion Optimization & Digital Customer Experience
Houston, Texas, United States
OnsiteFull Time
7+ YOE7+ years experience with analytics, AI, web measurement, and customer journey optimization. Bachelor's or equivalent experience preferred. Strong analytical, communication, tagging, A/B testing, and stakeholder management skills.
Google Analytics, Adobe Analytics, Looker Studio, Power BI
2w
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Project Controls + Analytics Administrator
Tampa or Orlando or Fort Lauderdale or San Antonio or Houston or Dallas or Atlanta or Durham or Boston or New York or Parsippany
OnsiteFull Time
3+ YOEMinimum 3 years relevant experience, 1+ year customer-service experience, strong time management, organizational and communication skills.
2d
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Customer Service Lead
Katy, Texas, United States
OnsiteFull Time
1+ YOE1+ years customer service/order processing experience, high school diploma or equivalent, strong attention to detail, Microsoft Excel/Office proficiency, excellent verbal and written communication, analytical problem-solving.
Microsoft Excel, Microsoft Office
2w
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Project Controls + Analytics Administrator
Tampa or Orlando or Fort Lauderdale or San Antonio or Houston or Dallas or Atlanta or Durham or Boston or New York or Parsippany or Conshohocken or Rockville or Franklin or Cincinnati
OnsiteFull Time
3+ YOEMinimum 3 years relevant experience, 1+ year customer service experience, strong time management, communication skills; background check required.
1w
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Customer Success Manager
Houston, Texas, United States
OnsiteFull Time
Manage client onboarding, adoption, retention and growth for a portfolio of commodity trading customers; strong customer-facing experience, communication, analytical and process skills; familiarity with trading workflows.
2d
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Customer Service Lead
Katy, Texas, United States
OnsiteFull Time
1+ YOE1+ year customer service/order processing experience; high school diploma; strong attention to detail, verbal/written communication, Excel and Microsoft Office proficiency, analytical problem-solving, and ability to manage high-volume orders.
Microsoft Excel, Microsoft Office
14h
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Head of Customer Success
Sugar Land, Texas, United States
HybridFull Time
5+ YOE5+ Mgmt5+ years progressive Customer Success leadership with renewals ownership, experience managing managers, Gainsight and Salesforce fluency, analytical and financial fluency with GRR/NRR/ACV, and enterprise B2B SaaS experience.
Gainsight, Salesforce
1w
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Director, Customer Success
United States or Houston
OnsiteFull Time
8+ YOE4+ MgmtBachelor's required; 8+ years in customer success/operations in regulated healthcare/pharma preferred; 4+ years people leadership; CRM and analytics experience; executive presence and strategic leadership.
CRM, AI-enabled analytics, workflow automation, operational dashboards, forecasting tools
1mo
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Customer Care Representative
Houston, Texas, United States
OnsiteFull Time
3+ years customer service/order management experience; experience with SAP and order-to-cash processes; strong communication, analytical and problem-solving skills; experience in chemical or industrial environments preferred.
SAP, CRM, EDI, OCR/AI
2w
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Supervisor, Customer Service
Sugar Land, Texas, United States
OnsiteFull Time
5+ YOE2+ Mgmt5+ years contact center experience, 2 years supervisory experience, strong customer service, coaching, analytics, conflict resolution, Microsoft Office proficiency; utility and SAP CRM experience a plus.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, SAP CRM
1mo
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Customer Care Advisor
San Francisco or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Atlanta or Columbus or Boise or San Diego or Minneapolis or Houston or Raleigh or Nashville or Kansas City or Charlotte or Portland or Philadelphia or Dallas or Washington D.C. or Seattle
$30-$41/hr RemoteFull Time
3+ YOE3+ years in fast-paced global support; strong written and verbal communication; experience with ticket systems (Salesforce); familiarity with generative AI and analytics tools; customer-focused, able to work weekends/holidays and on-call.
Salesforce, ChatGPT, Gemini, Slack, Apple MacOS, GSuite
2w
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Project Controls + Analytics Administrator
Tampa or Orlando or Fort Lauderdale or San Antonio or Houston or Dallas or Atlanta or Durham or Boston or New York or Parsippany
OnsiteFull Time
3+ YOE3+ years relevant experience, 1+ years customer service; strong time management, organization, communication; experience with project controls platform administration and project setup.
2d
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Customer Service Representative I
Falls Church or Houston
OnsiteFull Time
Bachelor's or 1-3 years customer service preferred; clear speaking voice; excellent telephone and writing skills; strong organization, technical and analytical skills; troubleshooting, teamwork, and urgency in resolving customer needs.
3w
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Customer Success Specialist
Houston, Texas, United States
OnsiteFull Time
2+ YOE2–5 years in customer success or technical support, bachelor\u0002s degree or equivalent experience, strong written/verbal communication, analytical skills, SaaS experience preferred, familiarity with ticketing tools, ability to document and drive product improvements.
Jira
2w
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Customer Service Manager
Houston, Texas, United States
OnsiteFull Time
3+ YOELead and develop customer service team; 3+ years related experience; bachelor\u0002s or equivalent experience preferred; fluid power knowledge; Microsoft Excel and ERP/CRM proficiency; valid driver\u0002s license; strong communication and analytical skills.
Microsoft Excel, Distribution ERP, P21, CRM, Microsoft Office
1mo
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RigCLOUD Customer Success Specialist
Houston, Texas, United States
OnsiteFull Time
4+ YOE4+ years oil & gas industry experience; strong written/verbal communication, analytical and problem-solving skills; deep knowledge of RigCLOUD; ability to manage complex customer relationships; must be authorized to work in the U.S.; no visa sponsorship.
RigCLOUD
3w
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Customer Service Representative
Houston, Texas, United States
OnsiteFull Time
3+ YOEBachelor's degree or 3+ years experience with domestic and export shipments; experience with SAP, EDI, Excel; knowledge of export documents, Incoterms, HTS codes; strong communication and analytical skills.
SAP, EDI, Microsoft Excel
3w
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Head of Customer Success
Houston or Mechanicsburg or Corvallis or Portland or Dallas or Austin or Columbus or Miami
HybridFull Time
10+ YOE10+ MgmtBachelor's degree,10+ years leading customer success or related global teams,strong analytics,experience building success processes,health models and dashboards,commercial mindset and excellent English communication.
CRM, business intelligence platforms, AI
8h
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Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
1mo
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Vice President Customer Experience
Houston, Texas, United States
$218k-$225k/yr OnsiteFull Time
10+ YOE10+ MgmtBachelor's degree (MBA preferred), 10+ years customer experience leadership with P&L and team management, expertise with Salesforce Service Cloud and contact center technologies, BI analytics experience, and ability to travel up to 25%.
Salesforce Service Cloud, Einstein AI, Genesys Cloud, Five9, RingCentral, Amazon Connect, Tableau, Power BI, Salesforce Reports, Microsoft Teams, Microsoft SharePoint, Microsoft Excel, Microsoft PowerPoint, JDE, D365