15 customer analytics analyst jobs at 14 companies in Davidson, NC

5d
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Customer Support Analyst
Charlotte, North Carolina, United States
HybridFull Time
AGDATA
AGDATA: Provides data management and analytical solutions for agricultural industries.
1+ YOECustomer support experience preferred; proficiency in Microsoft Office and Excel, strong communication, multitasking, prioritization, analytical problem-solving, and independent work skills. Basic SQL, Jira, Confluence, and Salesforce are preferred.
Microsoft Office, Microsoft Excel, Jira, Jira Service Desk, Confluence, Salesforce, SQL, Data Dimensions
1mo
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Senior Customer Experience Operations Analyst
Charlotte or New York City or Miami or Arlington or United States
$100k-$120k/yr RemoteFull Time
Darktrace
Darktrace: Provides AI-driven cybersecurity platforms for autonomous threat response.
3+ YOE3+ years in analytics/BI within CX or SaaS; experience with Tableau/Power BI, SQL, Salesforce, Gong; dashboard building, data transformation, and strong communication skills.
Tableau, Microsoft Power BI, SQL, Salesforce, Gong, Gainsight, Copilot, Claude
1w
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Customer Demand Analyst
Hamilton or Poway or Mooresville
OnsiteFull Time
ThyssenKrupp Marine Systems
ThyssenKrupp Marine SystemsFrankfurt Stock Exchange: TKMS: Manufacturer of naval submarines and surface vessels.
Bachelor's degree in business or related field; analytical and communication skills; ERP experience, preferably SAP, with MRP knowledge; materials management, production planning, and inventory control expertise.
SAP, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ERP, MRP, S&OP, JIT, EAP
1d
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Onboarding Analyst, Customer Success
North America or North Carolina or Charlotte or Washington, D.C. or Boston or Europe or Africa or United Arab Emirates or Qatar
$80k-$95k/yr RemoteFull Time
Doxel
Doxel: AI-powered computer vision for construction progress tracking.
2+ YOERequires 2+ years in SaaS and 2+ years in operations, support, project coordination, analytics, or similar. Strong organization, written communication, dependency tracking, initiative, and adaptability required.
SaaS, CRM, Planhat
2mo
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eCommerce & Customer Marketing Senior Analyst
United States or Charlotte or Minneapolis or Chicago
$90k-$112k/yr RemoteFull Time
Kraft Heinz
Kraft HeinzNASDAQ: KHC: Produces and sells condiments, dairy products, and packaged foods.
Strong analytical skills with experience using Excel/Sheets and dashboarding, ability to analyze eCommerce/retail/campaign performance, synthesize data into recommendations, and partner cross-functionally; CPG/retail/eCommerce and syndicated data experience preferred.
Microsoft Excel, Sheets, Nielsen, IRI
5d
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Support Analyst
Charlotte or United States
HybridFull Time
Passport
Passport: Software and payment platforms for parking and curb management.
1+ YOEKnowledge of software development concepts, HTML, XML, APIs, and JavaScript; strong customer service, analytical, problem-solving, organization, and prioritization skills. One year of relevant technical experience preferred.
HTML, XML, API, JavaScript, DevOps, PCI DSS
2mo
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
Circle
CircleNYSE: CRCL: Digital currency issuer and blockchain financial infrastructure provider.
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
1w
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Analyst, Retirement Partners
Fort Mill or Charlotte or Boston
$32-$53/hr OnsiteFull Time
LPL Financial
LPL FinancialNASDAQ: LPLA: Provides wealth management and brokerage services to financial advisors.
2+ YOEBachelor’s degree or equivalent experience, 2+ years in data management or analytics, strong Excel and analytical skills, communication, collaboration, process improvement, and customer service abilities.
Microsoft Office, Microsoft Excel, Microsoft Access, Microsoft Word, Microsoft PowerPoint, CRM, Dynamics, SalesForce, Tableau, Alteryx, SQL
2w
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ERP Sales & Customer Service Workstream Lead
Clemmons or Mocksville
OnsiteFull Time
Hayward Holdings
Hayward HoldingsNYSE: HAYW: Manufacturer of residential and commercial swimming pool equipment.
7+ YOE7+ years as a business analyst or functional consultant for Microsoft Dynamics 365 FSCM; experience with quote-to-cash, sales & marketing, rebate and pricing management; strong analytical and communication skills.
Microsoft Dynamics 365 Finance & Supply Chain Management (D365 FSCM), SPS Commerce EDI, Salesforce, Microsoft Power Platform, Power Automate, Power BI, Azure
1mo
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Logistics Analyst
Hickory, North Carolina, United States
OnsiteFull Time
Republic Services
Republic ServicesNYSE: RSG: Provides waste collection, recycling, and environmental services.
Analytical problem-solving, strong written and verbal communication, Microsoft Office proficiency, customer-facing experience; dispatcher or similar leadership experience preferred.
Microsoft Office Suite
1mo
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Travel & Expense Analyst
Fort Mill or Charlotte
$23-$39/hr OnsiteFull Time
LPL Financial
LPL FinancialNASDAQ: LPLA: Provides independent financial advisory and wealth management services.
2+ YOE2+ years supporting corporate travel/expense, AP, or finance operations; SAP Concur experience preferred; proficiency with Microsoft Excel and reporting; strong customer service and analytical skills.
SAP Concur, Microsoft Excel, ERP
1mo
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Commercial Operations Systems Analyst
Charlotte, North Carolina, United States
OnsiteFull Time
Bertrandt
BertrandtXetra: BDTG: Provides engineering, development, and testing services for manufacturers.
Experience delivering IT projects in matrixed environments; knowledge of CRM, order management, customer data, and TMS; strong analytical, communication, and stakeholder management skills.
CRM, Sales Order Management, Customer data platforms, Transportation Management Systems (TMS)
1w
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Managed Care Analyst / Managed Care / Full Time
Hickory or Conover or North Carolina
OnsiteFull Time
Catawba Valley Health System
Catawba Valley Health System: Non-profit community health system providing comprehensive medical care services.
1+ YOEBachelor's degree preferred, or associate degree with 2–3 years hospital experience, or 5–7 years relevant experience. Requires analytical ability, advanced Excel, Word, PowerPoint, communication, and customer service skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, CPT, DRGs, ICD-10
1w
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Corporate & Institutional Banking Development Program Analyst/Associate – Capital Markets
Pittsburgh or Chicago or Los Angeles or New York or Charlotte or Houston or Philadelphia or Cleveland
$39k-$127k/yr OnsiteFull Time
PNC Financial Services
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
Bachelor's degree preferred in a business-related field, minimum 3.2 GPA, analytical and customer service skills; recent graduates with little or no professional experience accepted.
STEM OPT, SIE, Series 52, Series 63, Series 79, Series 7
2d
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Paid Family Medical Leave Claim Analyst 2
Des Moines or Wichita or Charlotte or Chicago or Minneapolis or Los Angeles or New York City
$20-$36/hr HybridFull Time
Principal Financial Group
Principal Financial GroupNASDAQ: PFG: A global financial investment management and insurance.
3+ YOEHigh school diploma or equivalent and 3+ years of customer-facing experience required. Strong communication, analytical, organizational, decision-making, multitasking, computer, and typing skills required; leave claims experience preferred.
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