35 customer analytics analyst jobs at 31 companies in North Carolina
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Customer Support Analyst
Charlotte, North Carolina, United States
HybridFull Time
1+ YOECustomer support experience preferred; proficiency in Microsoft Office and Excel, strong communication, multitasking, prioritization, analytical problem-solving, and independent work skills. Basic SQL, Jira, Confluence, and Salesforce are preferred.
Microsoft Office, Microsoft Excel, Jira, Jira Service Desk, Confluence, Salesforce, SQL, Data Dimensions
1w
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Customer Service Analyst
High Point, North Carolina, United States
OnsiteFull Time
High school diploma required; 1–2 years of customer service, order management, administrative, or related business experience preferred. Requires strong computer, communication, analytical, organizational, and interpersonal skills.
6d
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Business Analyst - Customer Experience
Raleigh or Wendell
$53k-$91k/yr HybridFull Time
3+ YOERequires 3+ years in analytics or business operations, customer and operational data experience, dashboard and requirements development, workflow documentation, strong Excel skills, and permanent U.S. work authorization.
Microsoft Excel, Salesforce, SAP, Snowflake
2w
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Customer Demand Analyst
Hamilton or Poway or Mooresville
OnsiteFull Time
Bachelor's degree in business or related field; analytical and communication skills; ERP experience, preferably SAP, with MRP knowledge; materials management, production planning, and inventory control expertise.
SAP, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ERP, MRP, S&OP, JIT, EAP
5d
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Customer Demand Analyst
Hamilton or Poway or Mooresville
OnsiteFull Time
Bachelor’s degree in business or related field; analytical ability with large datasets; ERP and MRP experience; manufacturing, materials, production planning, and inventory control knowledge; strong communication and organizational skills.
Enterprise Resource Planning (ERP), SAP, Manufacturing Resource Planning (MRP), Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3mo
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Sr Tech Customer Success Analyst
Morrisville, North Carolina, United States
OnsiteFull Time
3+ YOE3–4 years in business/tech analysis; Salesforce BA experience; SDLC/Agile; data analytics; healthcare/ Life Sciences experience.
Salesforce, SDLC, Agile, UAT, Data Analytics
3w
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Analyst Customer Development II
Winston-Salem, North Carolina, United States
OnsiteFull Time
3+ YOEBachelor's degree with 3+ years (or Master's +1, or 4+ years' equivalent), strong analytical, pricing management, e-commerce and cross-functional collaboration skills.
1w
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Onboarding Analyst, Customer Success
North America or North Carolina or Charlotte or Washington, D.C. or Boston or Europe or Africa or United Arab Emirates or Qatar
$80k-$95k/yr RemoteFull Time
2+ YOERequires 2+ years in SaaS and 2+ years in operations, support, project coordination, analytics, or similar. Strong organization, written communication, dependency tracking, initiative, and adaptability required.
SaaS, CRM, Planhat
3mo
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Sr Tech Customer Success Analyst
Bridgewater or Morrisville
HybridFull Time
3+ YOE3–4 years in Business Analysis within a technology environment; Salesforce BA experience; SDLC/Agile; data/analytic skills in Life Sciences/Healthcare; strong communication.
Salesforce, SDLC, Agile, Data Analysis Tools, Reporting Tools
2mo
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eCommerce & Customer Marketing Senior Analyst
United States or Charlotte or Minneapolis or Chicago
$90k-$112k/yr RemoteFull Time
Strong analytical skills with experience using Excel/Sheets and dashboarding, ability to analyze eCommerce/retail/campaign performance, synthesize data into recommendations, and partner cross-functionally; CPG/retail/eCommerce and syndicated data experience preferred.
Microsoft Excel, Sheets, Nielsen, IRI
1w
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Support Analyst
Charlotte or United States
HybridFull Time
1+ YOEKnowledge of software development concepts, HTML, XML, APIs, and JavaScript; strong customer service, analytical, problem-solving, organization, and prioritization skills. One year of relevant technical experience preferred.
HTML, XML, API, JavaScript, DevOps, PCI DSS
2mo
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
3w
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ERP Sales & Customer Service Workstream Lead
Clemmons or Mocksville
OnsiteFull Time
7+ YOE7+ years as a business analyst or functional consultant for Microsoft Dynamics 365 FSCM; experience with quote-to-cash, sales & marketing, rebate and pricing management; strong analytical and communication skills.
Microsoft Dynamics 365 Finance & Supply Chain Management (D365 FSCM), SPS Commerce EDI, Salesforce, Microsoft Power Platform, Power Automate, Power BI, Azure
1mo
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Trading Analyst - North Hills, NC
Raleigh, North Carolina, United States
$65k-$75k/yr OnsiteFull Time
1+ YOE1-3 years client support or trading/operations experience; bachelor's degree or equivalent; strong analytical, troubleshooting, and communication skills; experience with trading/rebalancing concepts and Excel; comfortable with CRM and ticketing workflows.
Quantum, Microsoft Excel, CRM, Schwab, Fidelity, Pershing
6d
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Operations Analyst
Morrisville, North Carolina, United States
OnsiteFull Time
1+ YOERequires ability to obtain a Secret clearance, 1–2 years of customer service experience, process execution, strong communication, listening, problem-solving, interpersonal, and analytical skills, plus Microsoft Office proficiency.
Microsoft Office, Epic
3w
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Client Support Desk Analyst
Texas or Nevada or New Hampshire or Nebraska or North Carolina or Mississippi or Missouri or Minnesota or Maine or Louisiana or Kentucky or Kansas or Indiana or Idaho or Iowa or Georgia or Florida or Delaware or Arizona or Arkansas or Alabama or West Virginia or Wisconsin or Virginia or Utah or Tennessee or South Dakota or South Carolina or Oklahoma or Ohio
$60k-$75k/yr OnsiteFull Time
3+ YOE3-5 years experience in lending/financial services/SaaS; basic SQL, case/ticket queue experience, strong problem-solving, communication, and analytical skills.
SQL, ServiceNow
6d
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Senior Channel Analyst
Arizona or California or Colorado or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Iowa or Kansas or Louisiana or Maryland or Massachusetts or Michigan or Missouri or Minnesota or New Jersey or New York or North Carolina or Ohio or Pennsylvania or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin or West Virginia or Vermont or District of Columbia
$75k-$95k/yr RemoteFull Time
3+ YOEHigh school diploma or GED and 3–5 years in multi-channel marketing, communications, or customer outreach. Requires vendor management, analytics, dashboard, template, and compliance experience.
SendGrid, Amazon SES, Twilio, Amazon SNS, Microsoft Excel, SQL, Databricks, TCPA, FDCPA
3d
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Global Billing Analyst
Raleigh, North Carolina, United States
OnsiteFull Time
1+ YOEBachelor’s degree, 1–2 years of customer service experience, strong communication and analytical skills, intermediate-to-advanced Excel skills, and ability to solve billing issues accurately in a fast-paced environment.
Microsoft Excel, Salesforce, Netsuite, Zendesk, Microsoft Office, SQL, Snowflake
1w
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Logistics Analyst(dispatcher)
Durham, North Carolina, United States
OnsiteFull Time
Requires analytical, problem-solving, written and verbal communication skills, customer-facing experience, Microsoft Office Suite proficiency, and ability to manage time-sensitive tasks in a fast-paced environment. Dispatcher experience preferred.
Microsoft Office Suite
5d
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Workforce Management Analyst
Fayetteville, North Carolina, United States
$14/hr OnsiteFull Time
Basic to intermediate workforce management knowledge, analytical and root cause analysis skills, communication ability, shift flexibility, customer operations experience preferred, and Excel proficiency.
Microsoft Excel
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