44 customer analytics analyst jobs at 36 companies in Edgewater, MD
3d
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Data Analyst - Digital (Customer Insights & Analytics)
Baltimore or Washington or Buffalo or Burlington or Boston or Wilmington or New York City or Bridgeport
$94k-$157k/yr HybridFull Time
3+ YOEBachelor’s degree and 3+ years of related experience, or equivalent education/work experience. Requires intermediate SQL, large database experience, and Power BI or Tableau proficiency.
SQL, SQL Server, Snowflake, Power BI, Tableau, Python, SAS, Alteryx
2w
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Customer Success Analyst/Associate
Reston, Virginia, United States
$75k-$90k/yr HybridFull Time
0+ YOEBA/BS or equivalent experience; 0–3 years in customer success, account management, operations, consulting, project coordination, or related roles. Requires communication, organization, analytical, and prioritization skills.
HubSpot, Zendesk, Linear, Gainsight, Salesforce
6d
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Customer Account Analyst (Entry-Level)
Baltimore, Maryland, United States
RemoteFull Time, Part Time
High school diploma required; customer service, administrative, data entry, or account support experience preferred but not required. Requires strong communication, analytical, organizational, problem-solving, and accuracy skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Google Workspace, CRM systems
2mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
6d
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Onboarding Analyst, Customer Success
North America or North Carolina or Charlotte or Washington, D.C. or Boston or Europe or Africa or United Arab Emirates or Qatar
$80k-$95k/yr RemoteFull Time
2+ YOERequires 2+ years in SaaS and 2+ years in operations, support, project coordination, analytics, or similar. Strong organization, written communication, dependency tracking, initiative, and adaptability required.
SaaS, CRM, Planhat
1w
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Data Analyst
Washington, District of Columbia, United States
$90k-$105k/yr OnsiteFull Time
5+ YOERequires 5+ years in data analytics, business intelligence, or application support; Power BI and Power Apps experience; strong analytical, problem-solving, communication, and customer-service skills.
Microsoft Power BI, Microsoft Power Apps
1w
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Data Analyst
Washington, District of Columbia, United States
$90k-$105k/yr OnsiteFull Time
5+ YOERequires 5+ years in data analytics, business intelligence, or application support; strong Power BI and Power Apps experience; analytical, problem-solving, communication, and customer-service skills.
Microsoft Power BI, Microsoft Power Apps
1mo
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Customer Service Quality Policy Analyst I
Fairfax, Virginia, United States
$70k-$80k/yr RemoteFull Time
3+ YOEBachelor's degree or equivalent, 3+ years contact center quality assurance experience, ability to obtain Public Trust clearance, strong analytical and communication skills, experience with quality monitoring and workforce tools.
NICE, Verint
1w
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Data Analyst
Washington, District of Columbia, United States
$90k-$105k/yr OnsiteFull Time
5+ YOERequires 5+ years in data analytics, business intelligence, or application support; strong Power BI and Power Apps experience; dashboard and workflow development; analytical, communication, and customer-service skills.
Microsoft Power BI, Microsoft Power Apps
1d
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Analyst, CAT Helpline
Rockville or Colorado or Florida or Texas or Illinois or Pennsylvania or Massachusetts or Virginia or Washington or New York or New Jersey
$72k-$128k/yr HybridFull Time
2+ YOEBachelor's degree in finance, economics, or business plus 2 years of related experience, or equivalent. Requires financial regulatory knowledge, customer service, analytical, communication, and office software skills.
Consolidated Audit Trail (CAT), Customer Relationship Management (CRM), Microsoft Excel
1mo
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Geospatial Analyst, Mid
Alexandria or Charlottesville
$102k-$108k/yr OnsiteFull Time
3+ YOEHS diploma/GED and 3+ years using GIS for DoD GEOINT analysis and open-source intelligence collection. Requires intelligence product development, multidisciplinary teamwork, and strategic customer support; U.S. citizenship and TS/SCI clearance required.
Geographic Information Systems (GIS), ESRI ArcGIS, Google Earth, GeoMedia PRO, QGIS, Adobe Acrobat, Adobe Creative Suite, Microsoft Office Suite, Python
2w
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Distributor Sales Analyst (Remote) (NW&PB)
Arlington, Virginia, United States
$80k-$100k/yr RemoteFull Time
1.5+ YOERequires 18 months of relevant sales or analytical experience, proficiency in Microsoft Excel and PowerPoint, strong communication, customer service, data analysis, organization, and relationship-building skills.
Microsoft Excel, Microsoft PowerPoint
12h
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Emerging Technology Analyst
McLean, Virginia, United States
$102k-$133k/yr OnsiteFull Time
2+ YOERequires two years of all-source intelligence analyst experience, subject-matter expertise, advanced research and writing skills, analytic tradecraft, strategic thinking, collaboration, and ability to brief senior government customers.
modeling, link analysis
2d
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Data Analyst Supporting the ATF
Washington, District of Columbia, United States
OnsiteFull Time
High school diploma or GED required; undergraduate degree preferred. Requires data entry, document analysis, organization, communication, Microsoft Office, database, customer service, and prioritization skills. U.S. citizenship and background investigation required.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Word
1mo
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Product Analyst
Arlington, Virginia, United States
$116k-$136k/yr HybridFull Time
3+ YOE3+ years in product analytics/management or customer analytics; strong SQL, A/B testing, Tableau/Mode, Python or R, product ownership experience, and familiarity with AI-assisted workflows (Claude, Copilot, ChatGPT).
SQL, Tableau, Mode, Python, R, Claude, Copilot, ChatGPT
2mo
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Network Development Analyst
Washington, District of Columbia, United States
$62k-$141k/yr OnsiteFull Time
Experience in targeting/network development and U.S. government all-source analysis; familiarity with high-side tools and SIGINT/HUMINT; TS/SCI with polygraph required; HS diploma/GED required; strong analytic, writing, and briefing skills.
Palantir, Analyst Notebook, DataXplorer, VOLTRON
1mo
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Logistics Analyst
Fairfax, Virginia, United States
$49k-$67k/yr OnsiteFull Time
2+ YOEAnalytical and problem-solving skills, strong written and verbal communication, Microsoft Office proficiency, customer-facing experience; dispatcher or similar leadership experience preferred.
Microsoft Office
2w
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Procurement Analyst
Washington, District of Columbia, United States
$48k-$88k/yr HybridFull Time
2+ YOEBachelor’s degree in a related field and 2–4 years of relevant experience. Requires procurement and financial acumen, Excel and ERP reporting skills, analytical ability, attention to detail, communication, customer service, and problem-solving.
Microsoft Excel, ERP
12h
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Senior Analyst – Alternative Data
Chicago or Reston
HybridFull Time
5+ YOEBachelor's degree or equivalent experience with 5+ years in customer-facing operations, reporting, or related roles; requires integration projects, stakeholder management, regulated-industry knowledge, and analytical skills.
Salesforce CRM, Power BI, Tableau, Metro 2
4d
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Lead Logistics Analyst
Michigan or Indiana or Virginia or Florida or Rhode Island or Massachusetts or Washington, D.C. or New York or Bristol or Quincy or Cranston or Auburn Hills or West Lafayette or East Syracuse or Orlando or Ashburn or Grayling
$102k-$159k/yr HybridFull Time
8+ YOEBachelor's degree with 8+ years or master's degree with 6+ years in logistics, compliance, customs, and freight programs; ERP/MRP, Microsoft Office, analytical, communication, negotiation, and organizational skills required.
ERP, MRP, Oracle, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
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