36 customer analytics analyst jobs at 25 companies in Fairfield, CA
4w
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Customer Support Systems & Analytics Lead
San Francisco or New York City or Portland or United States or Canada
$139k-$193k/yr RemoteFull Time
5+ YOE5+ years in data/BI or systems analyst roles; Zendesk admin experience; fluency in SQL; experience with BI tools (Omni, Metabase); strong analytical, communication, and cross-functional collaboration skills.
Zendesk, Zendesk Analytics, AI Agent, SQL, Omni, Metabase, Intercom, Guru, Rippit, MaestroQA
1mo
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Customer Insights Analyst
Atlanta or San Francisco or Los Angeles or London or United States or Japan or Australia or Korea or Thailand or Europe or Asia
$80k-$110k/yr RemoteFull Time
3+ YOE3+ years in analytics/operations/consulting, strong SQL, Tableau and Excel skills, experience with customer journey analytics, structured problem solving, and cross-functional influence.
SQL, Tableau, Microsoft Excel
4w
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Data Analyst II - Marketing & Customer Analytics
Dublin, California, United States
$93k-$142k/yr RemoteFull Time
5+ YOEBachelor's in a quantitative field (or equivalent experience), 5+ years analytics experience, strong SQL, experience with Tableau/Power BI/Google Data Studio, A/B testing familiarity, and strong communication.
SQL, Tableau, Power BI, Google Data Studio, Jira, GitHub, Confluence
1mo
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Customer Senior Analyst
Oakland or Pleasanton or Minneapolis or Durham
$76k-$170k/yr OnsiteFull Time
3+ YOE3+ years sales analysis/forecasting experience (retail/CPG preferred); Bachelor's in Business/Finance/Economics or equivalent; strong Excel and data visualization (Power BI/Tableau); forecasting, ERP (SAP/Oracle), CRM, and analytical storytelling skills.
Exceedra, Microsoft Excel, Power BI, Tableau, SAP, Oracle
2w
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Customer Data Analyst
San Francisco or Austin
HybridFull Time
2+ YOE2+ years in data analytics/engineering or similar; strong SQL, Python, dashboarding, data validation, and stakeholder communication; experience with cloud data infrastructure, dbt, and modern dev practices.
Databricks, dbt, Dagster, AWS, Claude Code, SQL, Python, Git
1mo
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Analyst, GTM Customer Intelligence
San Francisco or New York City or Seattle or United States
$127k-$182k/yr RemoteFull Time
3+ YOE3+ years in analytics/CS Ops/RevOps with post-sales B2B SaaS experience; strong SQL, BI tooling, Salesforce/CS platform experience; familiarity with health scoring, churn, NRR, renewals; AI/LLM fluency; strong communication.
SQL, Looker, Tableau, Salesforce, Gainsight, Vitally, ChurnZero, LLMs
1w
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Customer Operations Analyst — Japanese Langua
San Francisco, California, United States
$65k-$80k/yr RemoteFull Time
1+ YOEJapanese fluency, 1+ years customer or technical support experience, BS degree required (science preferred), Salesforce/ticketing experience, strong communication and analytical skills.
Salesforce, Claude AI, JIRA
1mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
2mo
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Insights Analyst
San Francisco or New York City or Salt Lake City or Kraków or United Kingdom
$115k-$174k/yr HybridFull Time
2+ YOE2+ years as a Data Analyst, strong SQL and Python skills, marketing/data storytelling experience, customer-facing analysis, familiarity with dbt/Hex/Claude code a plus.
SQL, Python, dbt, Hex, Claude code
1mo
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Customer Operations Claims Analyst
Walnut Creek, California, United States
$105k-$115k/yr HybridFull Time
3+ YOE3+ years supply chain/customer operations/logistics experience in CPG; knowledge of deductions, chargebacks, OTIF disputes, transportation claims; strong analytical, cross-functional problem-solving skills; experience with ERP, Excel/Google Sheets, and claim management tools.
ERP systems, Microsoft Excel, Google Sheets, claim management tools
1d
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Fraud & Risk Analyst, Customer Trust & Safety
Oakland, California, United States
$124k-$168k/yr OnsiteFull Time
5+ YOE5+ years relevant experience, fraud prevention preferred; advanced SQL and coding, experience with Hive, Databricks, Python, Tableau, Excel/GSheets; strong communication and analytical skills; bachelor\u0002s in quantitative field or equivalent.
SQL, Python, Tableau, Databricks, Hive, Microsoft Excel, GSheets
5d
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Refund QA Analyst
Yolo County, California, United States
$4k-$6k/mo HybridFull Time
Analytical Analyst I to review refund requests, apply CalSTRS law, use Excel/Word, pass background/fingerprint check and Analyst I exam; strong attention to detail and customer service.
Microsoft Office Suite, Microsoft Excel, Microsoft Word
4d
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Data Solutions Analyst
San Francisco, California, United States
HybridFull Time
3+ YOEBachelor's degree in analytical field, 3+ years data analysis or technical customer-facing experience, strong Python and Spark experience, visualization (Plotly, Tableau, PowerBI, Grafana), SQL/Influxdb knowledge, excellent communication and problem-solving.
Python, SPARK, Plotly, Tableau, PowerBI, Grafana, SQL, Influxdb
2mo
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Insights Analyst
San Francisco, California, United States
$85k-$110k/yr OnsiteFull Time
2+ YOE2+ years in client-facing insights, strategy, research, or customer success; strong communication; detail-oriented; comfortable with qualitative and quantitative data; thrives in ambiguity.
1mo
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
4d
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Customer Development & Operations Analyst, Costco (West Coast Region)
Emeryville or Seattle or San Francisco or Los Angeles or United States
$75k-$95k/yr RemoteFull Time
3+ YOE3+ years CPG sales experience, Costco experience preferred, forecasting and analytics (IRI/Numerator), Excel and Salesforce proficiency, bachelor’s or equivalent, willingness to travel up to 30%.
Microsoft Excel, Salesforce, Blue Planner, Numerator, IRI, CRX, Microsoft Teams, Outlook
1d
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Marketing Analyst, Customer Behavior & Lifecycle
San Mateo, California, United States
$70k-$110k/yr HybridFull Time
3+ YOE3+ years in ecommerce/CRM/lifecycle analytics, strong SQL, experience with CDP/CRM systems, AI tooling (Claude, ChatGPT), data hygiene and email deliverability knowledge.
SQL, Claude, ChatGPT, Adobe Experience Platform, Journey Optimizer, CDP, CRM, DMARC, DKIM
6d
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Sr. Analyst, Marketing Performance
San Francisco, California, United States
$80k-$105k/yr OnsiteFull Time
3+ YOE3+ years in marketing or digital analytics, expertise in measurement frameworks, full-funnel attribution, customer segmentation, and executive-level communication; proficiency with Tableau, Looker, Google Analytics, Adobe Analytics, Excel and Google Sheets.
Tableau, Looker, Google Analytics, Adobe Analytics, Microsoft Excel, Google Sheets
3w
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CDD Risk Analyst, Direct Customer Onboarding
San Francisco, California, United States
$90k-$125k/yr OnsiteFull Time
4+ YOE4+ years CDD/EDD/KYC experience, knowledge of AML/CTF and payments risk, strong analytical and communication skills, detail-oriented and risk-based approach, willing to travel ~10%.
2mo
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Analyst-Sales Tax (On-Site)
Fresno, California, United States
$25-$27/hr OnsiteFull Time
3+ YOE3-5 years in accounting, bookkeeping, audit, customer service, or data analysis; knowledge of sales and use tax beneficial.
Microsoft Word, Microsoft Excel, Internet, Proprietary software
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