46 customer analytics analyst jobs at 39 companies in Florida
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Data Science and Analytics Manager
Boca Raton, Florida, United States
HybridFull Time
ADTNYSE: ADT: Provides residential and commercial security and smart home services.
5+ YOELead development of advanced analytics and ML, strong SQL/Python skills, 5+ years analytics experience in finance/GTM customer management, ability to translate insights for executives and lead analysts.
SQL, Python, Tableau, Microsoft Office, Salesforce
CitiNYSE: C: Global diversified financial services holding.
2+ YOE2+ years customer experience in a business/financial environment, strong communication, analytical and project management skills, ability to manage risk and client relationships.
ABC Companies: Distributes and services motorcoaches, shuttles, and passenger transit vehicles
Experience with operational reporting, KPI tracking, advanced Excel and BI tools; strong analytical, communication, and stakeholder-collaboration skills.
Canon U.S.A.Tokyo Stock Exchange: 7751: Provides digital imaging solutions, cameras, and office equipment.
5+ YOEBachelor's or equivalent plus 5 years experience, strong data management, reporting and process improvement skills, customer success experience preferred, up to 30% travel, strong communication and public speaking.
CitiNYSE: C: A global financial services providing banking and credit services.
2+ YOERequires 2–5 years of customer experience, preferably in a business or financial environment, strong analytical, investigative, organizational, project management, communication, and risk management skills, and a bachelor's degree or equivalent experience.
Charlotte or New York City or Miami or Arlington or United States
$100k-$120k/yrRemoteFull Time
Darktrace: Provides AI-driven cybersecurity platforms for autonomous threat response.
3+ YOE3+ years in analytics/BI within CX or SaaS; experience with Tableau/Power BI, SQL, Salesforce, Gong; dashboard building, data transformation, and strong communication skills.
Tableau, Microsoft Power BI, SQL, Salesforce, Gong, Gainsight, Copilot, Claude
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yrHybridFull Time
Scribd: Subscription-based digital library for e-books, audiobooks, and documents.
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
Data & Customer Insights Analyst, Client Experience
Atlanta or La Vista or Oakdale or Scottsdale or St. Petersburg
$80k-$90k/yrHybridFull Time
Osaic: Provides wealth management services to independent financial advisors.
2+ YOEBachelor's degree in a quantitative field preferred; 2–5 years analyzing complex data and market or consumer insights, NPS, process mapping, statistical techniques, dashboards, reporting, Excel, and visualization tools.
Pendo, Medallia, Snowflake, Microsoft Power BI, Microsoft Excel, VBA, Tableau, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Visio, Microsoft OneDrive, Microsoft SharePoint
Data & Customer Insights Analyst, Client Experience
Atlanta or La Vista or Oakdale or Scottsdale or St. Petersburg
$80k-$90k/yrHybridFull Time
Osaic: Wealth management platform for independent financial professionals
2+ YOEBachelor's degree in a quantitative field or GED plus 10+ years' relevant experience; 2–5 years analyzing complex data, market or consumer insights, NPS, process mapping, statistical techniques, and reporting tools.
Pendo, Medallia, Snowflake, Power BI, Microsoft Excel, Tableau, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Visio, Microsoft OneDrive, Microsoft SharePoint, VBA
Kobie: Designs and manages customer loyalty programs for global brands.
3+ YOE2-4+ years in customer analytics/CRM; strong storytelling with data; experience with data visualization tools; SQL/Python; degree in statistics, marketing, economics, or CS; master’s preferred.
Clarity Innovations: Provides software and data engineering for national security missions.
1+ YOEMinimum 1 year experience, bachelor\u0002s degree in computer science or equivalent, Interim Secret clearance within 30 days, experience with data querying, engineering, and analysis for mission customers.
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yrRemoteFull Time
CircleNYSE: CRCL: Digital currency issuer and blockchain financial infrastructure provider.
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
NCCI: Provides data and insights for workers compensation insurance.
1+ YOEBachelor’s degree and at least 1 year in a customer-facing analytical role; requires communication, critical thinking, analytical problem-solving, and decision-making skills.
New Horizons of the Treasure Coast: Provides mental health and substance use recovery services.
1+ YOEBachelor's in health-related field required, 1+ year medical or behavioral healthcare experience, strong computer and customer service skills, experience with WITS, ASAM and FASAMS interviews, data entry, management, and reporting.
NCCI: Provides data and analytics for the workers' compensation system.
1+ YOEBachelor's degree required; minimum 1 year in a customer-facing analytical role; strong communication, critical thinking, analytical problem-solving and decision-making; drug screen and background check required.
Hard Rock Digital: Developer of online sportsbook and interactive gaming platforms.
Experience with e-commerce financial disputes, investigations, and transaction review; strong judgement, analytical skills, MS Office literacy, and ability to work flexible hours; banking/payments/fraud or iGaming experience preferred.
Peoples GasToronto Stock Exchange: EMA: Distributes natural gas to homes and businesses across Florida.
4+ YOEHigh school diploma required; 4 years customer service/analytical/billing/administrative experience (or Associate's+3 years); strong communication, analytical skills, and proficiency with office and utility systems; bilingual English/Spanish valued.
SAP, CRM, Energy Efficiency Collaboration Platform (EECP), EMDW Web, Work-Pro, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
First BankOTC Markets: PBKC: Providing community banking and mortgage services in Southern Florida.
3+ YOERequires 3–5 years of teller or customer service banking experience, strong communication, analytical and organizational skills, regulatory knowledge, computer literacy, and ability to work independently.