16 customer analytics analyst jobs at 14 companies in Intercourse, PA
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Jr. Customer Success Analyst (Data Focus)
Harrisburg, Pennsylvania, United States
$50k-$55k/yrOnsiteFull Time
WebFX: Full-service digital marketing agency providing performance-driven SEO and marketing solutions.
Bachelor's degree (GPA 3.4+), strong communication and analytical skills, customer service experience preferred; willingness to learn digital analytics, data tracking, and client consulting tools.
Microsoft Excel, Google Suite, Google Analytics, Google Tag Manager, Google Ads, Salesforce, Hubspot, Pipedrive, RevenueCloudFX
Automated Financial Systems: Provides commercial lending software and servicing solutions for banks.
10+ YOE10+ years in market/customer intelligence or competitive analysis in B2B SaaS; experience designing VoC, win/loss, and product analytics programs; strong qualitative and quantitative research and executive communication skills.
Johnson & JohnsonNYSE: JNJ: Develops and manufactures pharmaceutical drugs and medical devices.
5+ YOEBachelor’s degree and 5+ years in supply chain, customer service, or systems management in healthcare or medical devices. Requires advanced Excel, analytics, global stakeholder collaboration, and data storytelling.
Microsoft Excel, Power BI, SAP, ERP, CRM, Tableau, SQL, Alteryx
Lutron Electronics: Designs and manufactures lighting and shading control systems.
5+ YOEBachelors degree with 3.0+ GPA, 5+ years in service operations/customer support or analytics, experience with Power BI and advanced Excel, and skill in customer sentiment and cost-of-service analysis.
Pennsylvania Higher Education Assistance Agency: Administers student financial aid and loan services.
2+ YOEAssociate's degree or 2+ years student-loan experience (or equivalent), strong analytical and troubleshooting skills, Excel and Microsoft Office proficiency, customer-service and communication skills.
Johnson & JohnsonNYSE: JNJ: Provides pharmaceutical products and medical technology healthcare solutions.
5+ YOEBachelor’s degree and 5+ years in supply chain, customer service, or systems management, preferably in healthcare or medical devices. Requires advanced Excel, analytics, global stakeholder, and reporting experience.
Microsoft Excel, SAP, ERP, CRM, Tableau, SQL, Alteryx, Power BI
2+ YOE2+ years IT/analytical experience, proficiency with ServiceNow ITSM, Microsoft 365, conversational contact-center technologies; ITIL Foundations required; Lean Six Sigma Yellow Belt preferred.
ServiceNow, Microsoft 365, Nice Copilot, ServiceNow NowAssist
SEINASDAQ: SEIC: Provides technology and investment solutions for financial services institutions.
Preferred bachelor's degree in accounting or finance and 2+ years of related experience. Requires customer service, communication, analytical, organizational, and multitasking skills, plus Excel and Word knowledge.
WebFX: Full-service digital marketing agency providing performance-driven SEO and marketing solutions.
Bachelor's degree required (GPA 3.4+), strong communication and analytical skills, customer-service experience preferred; familiarity with Microsoft Excel, Google Analytics, and basic HTML is a plus.
Microsoft Excel, Google Suite, Google Analytics, HTML, RevenueCloudFX
FM Global: Providing commercial property insurance and loss prevention engineering.
Experience in equipment breakdown or claims adjustment; must have or obtain state adjuster licenses; strong communication, analytical, customer-service, and paperless processing skills.
Lancaster or District of Columbia or Delaware or Maryland or New Jersey or Pennsylvania or Virginia
$22-$37/hrHybridFull Time
Fulton BankNASDAQ: FULT: Regional bank providing personal, commercial, and mortgage banking services.
2+ YOEBachelor's or equivalent, 2+ years banking/sales-administration or customer service experience, Salesforce experience preferred, strong analytical, communication and organizational skills.
Bank of AmericaNYSE: BAC: Provides banking, investment, and financial risk management services.
1+ YOERequires strong analytical, organizational, research, communication, multitasking, and problem-solving skills, high school diploma/GED, and ability to use multiple systems while following regulatory procedures.
WellSpan Health: Integrated healthcare provider serving Pennsylvania and Maryland communities.
3+ YOEBachelor's degree, 3+ years relevant experience in IT/CS/Data & Analytics; skills in business analysis, project/change management, data storytelling, process documentation, and customer service.
2+ YOERequires 5+ years of combined education/work experience; 2+ years in banking, compliance, operations, risk, legal, or related fields preferred. Requires analytical, organizational, communication, and case-management skills.
Microsoft Copilot, Microsoft Office, Microsoft Word, Microsoft Excel
CSC: Provides global business administration and compliance solutions.
Requires excellent communication, commercial English writing, IT and internet technology knowledge, analytical and problem-solving skills, customer focus, deadline management, and independent work ability. Technical or data analysis experience is beneficial.
IQVIANYSE: IQV: Provides clinical research and data analytics for pharmaceutical companies.
Bachelor's degree or equivalent experience; experience in client service or account support; strong technical aptitude, communication, analytical and problem-solving skills; experience with data or reporting tools a plus.