33 customer analytics analyst jobs at 26 companies in Pennsylvania
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Jr. Customer Success Analyst (Data Focus)
Harrisburg, Pennsylvania, United States
$50k-$55k/yr OnsiteFull Time
Bachelor's degree (GPA 3.4+), strong communication and analytical skills, customer service experience preferred; willingness to learn digital analytics, data tracking, and client consulting tools.
Microsoft Excel, Google Suite, Google Analytics, Google Tag Manager, Google Ads, Salesforce, Hubspot, Pipedrive, RevenueCloudFX
1mo
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Customer Data Analyst
New York City or Pennsylvania
$350-$450/day OnsiteFull Time
Proven data analysis experience, proficiency in SQL and advanced Microsoft Excel, experience with Tableau or Power BI, bachelor's degree in a quantitative field, strong communication skills.
SQL, Microsoft Excel, Tableau, Microsoft Power BI
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Senior Analyst, Market & Customer Intelligence
Exton, Pennsylvania, United States
OnsiteFull Time
10+ YOE10+ years in market/customer intelligence or competitive analysis in B2B SaaS; experience designing VoC, win/loss, and product analytics programs; strong qualitative and quantitative research and executive communication skills.
Pendo, Mixpanel, Salesforce
2w
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Senior Analyst, Customer Experience & Insights
Houston or Lehi or Philadelphia
HybridFull Time
3+ YOERequires 3–5 years in customer experience insights or research, quantitative and qualitative research, BI tools, advanced Microsoft Excel and PowerPoint, Microsoft Copilot, communication, collaboration, and project management skills.
Power BI, Tableau, Looker, Microsoft Excel, Microsoft PowerPoint, Microsoft Copilot, Qualtrics, Medallia, Forsta, InMoment, Oracle, SAP, Salesforce, Snowflake, AI tools
4d
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Lead Analyst Global Customer Service/Orthopedics
Raynham or West Chester or Raritan
$87k-$124k/yr HybridFull Time
5+ YOEBachelor’s degree and 5+ years in supply chain, customer service, or systems management in healthcare or medical devices. Requires advanced Excel, analytics, global stakeholder collaboration, and data storytelling.
Microsoft Excel, Power BI, SAP, ERP, CRM, Tableau, SQL, Alteryx
2mo
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Customer Programs & Solutions Analyst
Akron or Ohio or West Virginia or Maryland or Pennsylvania or New Jersey
$107k-$151k/yr OnsiteFull Time
10+ YOEBachelor's degree in a related field, 10+ years regulatory/energy/program experience, strong analytical and written communication skills, project management ability, proficiency with Microsoft Word/Excel/PowerPoint; MBA preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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Service Operations Analyst
Center Valley, Pennsylvania, United States
OnsiteFull Time
5+ YOEBachelors degree with 3.0+ GPA, 5+ years in service operations/customer support or analytics, experience with Power BI and advanced Excel, and skill in customer sentiment and cost-of-service analysis.
Power BI, Microsoft Excel
3w
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Production Support Analyst
Harrisburg, Pennsylvania, United States
$42k/yr HybridFull Time
2+ YOEAssociate's degree or 2+ years student-loan experience (or equivalent), strong analytical and troubleshooting skills, Excel and Microsoft Office proficiency, customer-service and communication skills.
Microsoft Office, Microsoft Excel
4d
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Lead Analyst Global Customer Service/Orthopedics
Raynham or West Chester or Raritan
$87k-$124k/yr HybridFull Time
5+ YOEBachelor’s degree and 5+ years in supply chain, customer service, or systems management, preferably in healthcare or medical devices. Requires advanced Excel, analytics, global stakeholder, and reporting experience.
Microsoft Excel, SAP, ERP, CRM, Tableau, SQL, Alteryx, Power BI
1w
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Sr Analyst, Customer Supply Chain
Pittsburgh, Pennsylvania, United States
$90k-$112k/yr OnsiteFull Time
5+ YOEBachelor’s degree and 5+ years in supply chain, logistics, or operations; strong analytics, project management, communication, Lean and Six Sigma experience; Microsoft Office, Excel, and Power BI proficiency.
Microsoft Office, Microsoft Excel, Power BI
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Analyst II, Customer Experience Process (CCaaS/ServiceNow)
Malvern or Nashville
HybridFull Time
2+ YOE2+ years IT/analytical experience, proficiency with ServiceNow ITSM, Microsoft 365, conversational contact-center technologies; ITIL Foundations required; Lean Six Sigma Yellow Belt preferred.
ServiceNow, Microsoft 365, Nice Copilot, ServiceNow NowAssist
2mo
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
1w
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Preferred Service Analyst
Oaks, Pennsylvania, United States
OnsiteFull Time
Preferred bachelor's degree in accounting or finance and 2+ years of related experience. Requires customer service, communication, analytical, organizational, and multitasking skills, plus Excel and Word knowledge.
Microsoft Excel, Microsoft Word
1w
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Sr Analyst, Customer Supply Chain
Pittsburgh, Pennsylvania, United States
$90k-$112k/yr OnsiteFull Time
5+ YOEBachelor’s degree and 5+ years in supply chain, logistics, or operations. Requires analytics, CPFR, project management, Lean/Six Sigma, Microsoft Office, Excel, and Power BI experience.
Microsoft Office, Microsoft Excel, Power BI, Lean, Six Sigma
1w
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CONTRACT ANALYST
Chesterbrook, Pennsylvania, United States
$60k/yr HybridFull Time
2+ YOEBachelor’s degree in business or related field or equivalent experience; 2+ years in data analytics or financial management and customer service; knowledge of data analytics and financial management.
CMMS
2w
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Trade Analyst
Philadelphia, Pennsylvania, United States
OnsiteFull Time
5+ YOERequires 5+ years in customs brokerage or import, textile and apparel classification experience, U.S. customs regulations knowledge, customs broker license, Microsoft Office proficiency, and strong analytical communication skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel
3w
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Claims Analyst
Malvern, Pennsylvania, United States
$65k-$94k/yr OnsiteFull Time
Experience in equipment breakdown or claims adjustment; must have or obtain state adjuster licenses; strong communication, analytical, customer-service, and paperless processing skills.
2mo
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Index Client Services Analyst
Philadelphia, Pennsylvania, United States
$65k-$114k/yr HybridFull Time
Bachelor's degree or equivalent experience in business/economics/finance, strong written/verbal communication, analytical and client-service skills, ability to collaborate cross-functionally.
Microsoft Excel, Microsoft PowerPoint, Salesforce
2w
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Analyst - Treasury Management Sales
Lancaster or District of Columbia or Delaware or Maryland or New Jersey or Pennsylvania or Virginia
$22-$37/hr HybridFull Time
2+ YOEBachelor's or equivalent, 2+ years banking/sales-administration or customer service experience, Salesforce experience preferred, strong analytical, communication and organizational skills.
Salesforce
1d
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Senior Channel Analyst
Arizona or California or Colorado or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Iowa or Kansas or Louisiana or Maryland or Massachusetts or Michigan or Missouri or Minnesota or New Jersey or New York or North Carolina or Ohio or Pennsylvania or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin or West Virginia or Vermont or District of Columbia
$75k-$95k/yr RemoteFull Time
3+ YOEHigh school diploma or GED and 3–5 years in multi-channel marketing, communications, or customer outreach. Requires vendor management, analytics, dashboard, template, and compliance experience.
SendGrid, Amazon SES, Twilio, Amazon SNS, Microsoft Excel, SQL, Databricks, TCPA, FDCPA
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