14 customer analytics analyst jobs at 13 companies in Monroe, NC
1w
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Customer Support Analyst
Charlotte, North Carolina, United States
HybridFull Time
1+ YOECustomer support experience preferred; proficiency in Microsoft Office and Excel, strong communication, multitasking, prioritization, analytical problem-solving, and independent work skills. Basic SQL, Jira, Confluence, and Salesforce are preferred.
Microsoft Office, Microsoft Excel, Jira, Jira Service Desk, Confluence, Salesforce, SQL, Data Dimensions
1mo
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Senior Customer Experience Operations Analyst
Charlotte or New York City or Miami or Arlington or United States
$100k-$120k/yr RemoteFull Time
3+ YOE3+ years in analytics/BI within CX or SaaS; experience with Tableau/Power BI, SQL, Salesforce, Gong; dashboard building, data transformation, and strong communication skills.
Tableau, Microsoft Power BI, SQL, Salesforce, Gong, Gainsight, Copilot, Claude
1w
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Customer Demand Analyst
Hamilton or Poway or Mooresville
OnsiteFull Time
Bachelor's degree in business or related field; analytical and communication skills; ERP experience, preferably SAP, with MRP knowledge; materials management, production planning, and inventory control expertise.
SAP, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ERP, MRP, S&OP, JIT, EAP
6h
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Customer Demand Analyst
Hamilton or Poway or Mooresville
OnsiteFull Time
Bachelor’s degree in business or related field; analytical ability with large datasets; ERP and MRP experience; manufacturing, materials, production planning, and inventory control knowledge; strong communication and organizational skills.
Enterprise Resource Planning (ERP), SAP, Manufacturing Resource Planning (MRP), Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
4d
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Onboarding Analyst, Customer Success
North America or North Carolina or Charlotte or Washington, D.C. or Boston or Europe or Africa or United Arab Emirates or Qatar
$80k-$95k/yr RemoteFull Time
2+ YOERequires 2+ years in SaaS and 2+ years in operations, support, project coordination, analytics, or similar. Strong organization, written communication, dependency tracking, initiative, and adaptability required.
SaaS, CRM, Planhat
2mo
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eCommerce & Customer Marketing Senior Analyst
United States or Charlotte or Minneapolis or Chicago
$90k-$112k/yr RemoteFull Time
Strong analytical skills with experience using Excel/Sheets and dashboarding, ability to analyze eCommerce/retail/campaign performance, synthesize data into recommendations, and partner cross-functionally; CPG/retail/eCommerce and syndicated data experience preferred.
Microsoft Excel, Sheets, Nielsen, IRI
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Support Analyst
Charlotte or United States
HybridFull Time
1+ YOEKnowledge of software development concepts, HTML, XML, APIs, and JavaScript; strong customer service, analytical, problem-solving, organization, and prioritization skills. One year of relevant technical experience preferred.
HTML, XML, API, JavaScript, DevOps, PCI DSS
2mo
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
2w
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Analyst, Retirement Partners
Fort Mill or Charlotte or Boston
$32-$53/hr OnsiteFull Time
2+ YOEBachelor’s degree or equivalent experience, 2+ years in data management or analytics, strong Excel and analytical skills, communication, collaboration, process improvement, and customer service abilities.
Microsoft Office, Microsoft Excel, Microsoft Access, Microsoft Word, Microsoft PowerPoint, CRM, Dynamics, SalesForce, Tableau, Alteryx, SQL
1mo
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Travel & Expense Analyst
Fort Mill or Charlotte
$23-$39/hr OnsiteFull Time
2+ YOE2+ years supporting corporate travel/expense, AP, or finance operations; SAP Concur experience preferred; proficiency with Microsoft Excel and reporting; strong customer service and analytical skills.
SAP Concur, Microsoft Excel, ERP
1mo
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Commercial Operations Systems Analyst
Charlotte, North Carolina, United States
OnsiteFull Time
Experience delivering IT projects in matrixed environments; knowledge of CRM, order management, customer data, and TMS; strong analytical, communication, and stakeholder management skills.
CRM, Sales Order Management, Customer data platforms, Transportation Management Systems (TMS)
1d
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Let's begin! Technical Support Analyst (14967)
Charlotte, North Carolina, United States
$59k-$86k/yr OnsiteFull Time
5+ YOEBachelor's degree and 5 years of audio visual support or related experience; requires AV troubleshooting, event support, customer service, and strong analytical and organizational skills.
Microsoft Teams, Microsoft Teams Rooms, Neat Bars, Poly, Crestron, Biamp, Dante, Vmix, BlackMagic Studio Cameras, Zoom, Miro, Trello
1w
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Corporate & Institutional Banking Development Program Analyst/Associate – Capital Markets
Pittsburgh or Chicago or Los Angeles or New York or Charlotte or Houston or Philadelphia or Cleveland
$39k-$127k/yr OnsiteFull Time
Bachelor's degree preferred in a business-related field, minimum 3.2 GPA, analytical and customer service skills; recent graduates with little or no professional experience accepted.
STEM OPT, SIE, Series 52, Series 63, Series 79, Series 7
4d
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Paid Family Medical Leave Claim Analyst 2
Des Moines or Wichita or Charlotte or Chicago or Minneapolis or Los Angeles or New York City
$20-$36/hr HybridFull Time
3+ YOEHigh school diploma or equivalent and 3+ years of customer-facing experience required. Strong communication, analytical, organizational, decision-making, multitasking, computer, and typing skills required; leave claims experience preferred.
Fineos Cloud