New York City • 50 milesRemote · Hybrid · Onsite · Field · All Environments
New York City • 50 milesRemote · Hybrid · Onsite · Field · All Environments
New York City • 50 milesRemote · Hybrid · Onsite · Field · All Environments
New York City • 50 milesRemote · Hybrid · Onsite · Field · All Environments
74 customer analytics analyst jobs at 63 companies in New York City, NY
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Sr. Advanced Analytics Analyst
San Antonio or United States or California or Seattle or Washington or Boston or New York City
$87k-$149k/yr RemoteFull Time
4+ YOEBachelor's degree with 4+ years of analytics experience or advanced degree with 2+ years; advanced Power BI, Databricks, and Excel; forecasting, predictive modeling, customer data, and cross-functional collaboration experience.
Microsoft Power BI, Databricks, Microsoft Excel, Python, R, SAP, Salesforce, ETL
1mo
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Customer Support Systems & Analytics Lead
San Francisco or New York City or Portland or United States or Canada
$139k-$193k/yr RemoteFull Time
5+ YOE5+ years in data/BI or systems analyst roles; Zendesk admin experience; fluency in SQL; experience with BI tools (Omni, Metabase); strong analytical, communication, and cross-functional collaboration skills.
Zendesk, Zendesk Analytics, AI Agent, SQL, Omni, Metabase, Intercom, Guru, Rippit, MaestroQA
1mo
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Sr Analyst - Customer Research (82483)
Melville, New York, United States
$79k-$126k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years of analytical/customer research experience; strong quantitative and qualitative methods, survey design, regression, segmentation, propensity modeling; excellent communication and problem-solving.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Pivot Tables, Tableau, Power BI, SPSS, SAS, Python, EMR
1mo
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Analyst, GTM Customer Intelligence
San Francisco or New York City or Seattle or United States
$127k-$182k/yr RemoteFull Time
3+ YOE3+ years in analytics/CS Ops/RevOps with post-sales B2B SaaS experience; strong SQL, BI tooling, Salesforce/CS platform experience; familiarity with health scoring, churn, NRR, renewals; AI/LLM fluency; strong communication.
SQL, Looker, Tableau, Salesforce, Gainsight, Vitally, ChurnZero, LLMs
1mo
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Customer Data Analyst
New York City or Pennsylvania
$350-$450/day OnsiteFull Time
Proven data analysis experience, proficiency in SQL and advanced Microsoft Excel, experience with Tableau or Power BI, bachelor's degree in a quantitative field, strong communication skills.
SQL, Microsoft Excel, Tableau, Microsoft Power BI
1mo
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Product Analyst, Customer
New York City, New York, United States
$100k-$135k/yr HybridFull Time
2+ YOE2+ years in analytics, strong SQL, familiarity with Python or R, experience with data pipelines and transformation, customer-facing reporting, forecasting, and cross-functional collaboration.
SQL, Python, R, Git
1w
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Senior Analyst, Customer Insights
New York City, New York, United States
$90k-$100k/yr OnsiteFull Time
4+ YOERequires 4–7 years in customer insights, survey research, sales operations, or analytics; hands-on Qualtrics experience; strong analysis, data interpretation, Excel, and large-dataset skills.
Qualtrics, Salesforce, Microsoft Excel, Sigma
3mo
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Sr Tech Customer Success Analyst
Bridgewater, New Jersey, United States
OnsiteFull Time
3+ YOEBachelor’s degree; 3–4 years as a Business Analyst in tech; Salesforce analytics experience; SDLC and Agile knowledge; data analytics and reporting; UAT and cross-functional collaboration.
Salesforce, SDLC, Agile, Data analysis
1mo
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Senior Customer Experience Operations Analyst
Charlotte or New York City or Miami or Arlington or United States
$100k-$120k/yr RemoteFull Time
3+ YOE3+ years in analytics/BI within CX or SaaS; experience with Tableau/Power BI, SQL, Salesforce, Gong; dashboard building, data transformation, and strong communication skills.
Tableau, Microsoft Power BI, SQL, Salesforce, Gong, Gainsight, Copilot, Claude
4w
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Customer Excellence Analyst
Madison, New Jersey, United States
$65k-$80k/yr OnsiteFull Time
Strong analytical, communication and Excel skills; attention to detail; ability to manage bids, costing, and customer-facing operations across retail markets.
Microsoft Excel
2mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
2mo
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Insights Analyst
San Francisco or New York City or Salt Lake City or Kraków or United Kingdom
$115k-$174k/yr HybridFull Time
2+ YOE2+ years as a Data Analyst, strong SQL and Python skills, marketing/data storytelling experience, customer-facing analysis, familiarity with dbt/Hex/Claude code a plus.
SQL, Python, dbt, Hex, Claude code
3w
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Customer Supply Chain Analyst
White Plains, New York, United States
$70k-$80k/yr HybridFull Time
1+ YOEBachelor's degree,1+ year supply chain/customer operations experience,strong Excel and analytical skills,experience with ERP (Oracle/SAP/PeopleSoft) and Power BI preferred,excellent communication.
Microsoft Excel, Oracle, SAP, PeopleSoft, Power BI
1mo
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Analyst, Customer Growth & Retention
New York, New York, United States
$55k-$67k/yr HybridFull Time
1+ YOEBachelor's preferred, 1+ years in marketing/CRM/analytics, strong analytical and communication skills, proficiency in Microsoft Excel; familiarity with Power BI, CRM platforms, and lifecycle marketing.
Microsoft Excel, Power BI, CRM
1mo
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Analyst, Customer Growth & Retention
New York, New York, United States
$55k-$67k/yr HybridFull Time
1+ YOE1+ years marketing/CRM/analytics experience preferred; Bachelor's degree preferred; strong analytical, communication, and project management skills; proficiency in Microsoft Excel; familiarity with Power BI and CRM/marketing automation platforms preferred.
Microsoft Excel, Power BI
3mo
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Product Analyst
Parsippany, New Jersey, United States
$115k-$125k/yr OnsiteFull Time
Product analytics or digital analytics experience; strong SQL; data visualization tools; GA4/Adobe Analytics/Amplitude/Mixpanel; understanding of funnels and customer journeys; ability to translate data into insights and collaborate with cross-functional teams.
SQL, Tableau, Looker, Power BI, GA4, Adobe Analytics, Amplitude, Mixpanel
1w
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Insights Analyst
Holmdel or United States
$50k-$85k/yr RemoteFull Time
1+ YOERequires 1–3+ years in sales analytics, category management, shopper insights, or CPG analytics; syndicated, customer, POS, and retailer portal experience; advanced Excel and PowerPoint proficiency.
Microsoft Excel, Microsoft PowerPoint, Power BI
1mo
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AI Analysis & Performance Analyst - Customer Support, Trust & Safety
Los Angeles or Singapore or New York City or London or Dublin or Paris or Berlin or Dubai or Jakarta or Seoul or Tokyo
OnsiteFull Time
3+ YOE3+ years experience building models/data pipelines and applying LLMs; strong Python and SQL skills; experience with AI chatbot/automation in operations or BPO; strong analytical, statistical, and communication skills.
Python, SQL, Large Language Models (LLMs)
1mo
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Digital Insights and Optimization Analyst
New York, New York, United States
$68k-$88k/yr HybridFull Time
2+ YOE2+ years working with Adobe Analytics/Customer Journey Analytics, DTM and Adobe Launch; advanced Excel skills; strong analytical, communication, and problem-solving abilities; e-commerce analytics experience.
Adobe Analytics, Customer Journey Analytics, DTM, Adobe Launch, Content Square, Google Analytics, Microsoft Excel
1mo
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Analyst, Customer Growth & Retention
New York, New York, United States
$55k-$67k/yr HybridFull Time
1+ YOE1+ years marketing/CRM/analytics experience, proficiency with Microsoft Excel; Bachelor’s degree preferred; strong analytical, communication, and project management skills; familiarity with Power BI, CRM, or marketing automation preferred.
Microsoft Excel, Power BI, CRM platforms, marketing automation tools, presentation tools
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