23 customer analytics analyst jobs at 20 companies in Pasadena, CA

PromotedHiringCafe
Founding Machine Learning / AI Search Engineer
Cupertino, CA, US
$160k-$310k/yr On-SiteFull Time
HiringCafe
HiringCafe: Building a 100× better job search engine to take on Indeed and LinkedIn.
Build the ML and AI search behind HiringCafe — ranking, recommenders, retrieval, and LLM agents that surface jobs people would never find on their own.
Python, PyTorch, Elasticsearch, LLMs
4w
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Customer Insights Analyst
Atlanta or San Francisco or Los Angeles or London or United States or Japan or Australia or Korea or Thailand or Europe or Asia
$80k-$110k/yr RemoteFull Time
SquareTrade
SquareTradeNYSE: ALL: Extended warranty and protection plans for consumer electronics.
3+ YOE3+ years in analytics/operations/consulting, strong SQL, Tableau and Excel skills, experience with customer journey analytics, structured problem solving, and cross-functional influence.
SQL, Tableau, Microsoft Excel
1w
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Sr. Analyst, Digital Voice of the Customer
Irvine, California, United States
$98k-$116k/yr HybridFull Time
Yum! Brands
Yum! BrandsNYSE: YUM: Global operator of quick-service restaurant brands.
5+ YOEBachelor's degree and 5+ years experience in digital customer feedback/analytics, experience with VOC tools, strong analytical, project management, and communication skills.
FullStory, AppBot, Digital InBox/Mailbox, Amplitude, Jira, Confluence, Reddit, Mobile App Stores, Loyalty and Rewards platforms
1mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
Scribd
Scribd: Subscription-based digital library for e-books, audiobooks, and documents.
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
1w
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Sr. Analyst, Digital Voice of the Customer
Irvine, California, United States
$98k-$116k/yr HybridFull Time
KFC Pan Europe
KFC Pan EuropeNYSE: YUM: Quick-service restaurant chain specializing in fried chicken products.
5+ YOEBachelor's degree and 5+ years in customer feedback or digital analytics; strong CX management, root cause analysis, project management, stakeholder communication, and problem-solving skills.
FullStory, AppBot, Mobile App Stores, Reddit, Amplitude, Jira, Confluence, Digital InBox/Mailbox, Loyalty and Rewards platforms
1mo
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Customer Insights Analyst (Lake Forest, CA, US, 92610)
Lake Forest, California, United States
HybridFull Time
ASSA ABLOY
ASSA ABLOYNasdaq Stockholm: ASSA B: Global manufacturer of locks and automated entrance systems.
3+ YOEBachelor's degree required, 3+ years in customer insights/VoC or market research, strong qualitative research and thematic coding skills, experience with NPS/CSAT/CES, proficiency in Excel and PowerPoint, Qualtrics and dashboarding experience preferred.
Qualtrics, Qualtrics Text iQ, Power BI, Tableau, Microsoft PowerPoint, Microsoft Excel, Copilot, Claude
1d
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Warehouse Customer Service Analyst (Bi-Lingual Korean & English Required)
Bloomington, California, United States
$70k-$80k/yr OnsiteFull Time
CJ Logistics America
CJ Logistics AmericaKorea Stock Exchange: 000120: Provide integrated supply chain management and multimodal logistics solutions.
3+ YOEBi-lingual Korean/English, 3+ years in logistics/transportation/customer service, Excel and TMS/WMS/JDA/SAP/Oracle experience, bachelor's preferred, strong analytical and communication skills.
TMS, WMS, JDA, SAP, Oracle, Microsoft Excel
2w
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Senior Data Intelligence Analyst - Customer Experience
San Jose or Draper or New York City or Seattle or Los Angeles County or Austin or Massachusetts or Utah or Houston or Florida or North Carolina or United States
$108k-$152k/yr RemoteFull Time
BILL
BILLNYSE: BILL: Automated financial operations software for small and midsize businesses.
Expertise with SQL and modern data warehouses/BI, building dashboards and analytics, applying AI/LLM techniques to CX problems, translating analysis to nontechnical stakeholders, partnering cross-functionally to drive execution.
SQL, AI, LLM
2mo
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Analyst, Loyalty & CRM
Manhattan Beach, California, United States
$85k-$120k/yr OnsiteFull Time
Skechers
Skechers: Designs and sells lifestyle and performance footwear and apparel.
2+ YOEAnalyze customer loyalty data, support CRM programs, segmentation, testing, and reporting; 2–4 years CRM analytics; Bachelor's degree.
GA4, CRM platforms, A/B testing, customer reporting tools, AI-driven personalization
6d
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AI Analysis & Performance Analyst - Customer Support, Trust & Safety
Los Angeles or Singapore or New York City or London or Dublin or Paris or Berlin or Dubai or Jakarta or Seoul or Tokyo
OnsiteFull Time
TikTok
TikTok: Global short-form video hosting and social media platform.
3+ YOE3+ years experience building models/data pipelines and applying LLMs; strong Python and SQL skills; experience with AI chatbot/automation in operations or BPO; strong analytical, statistical, and communication skills.
Python, SQL, Large Language Models (LLMs)
1mo
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
Circle
CircleNYSE: CRCL: Digital currency issuer and blockchain financial infrastructure provider.
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
1w
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Associate Analyst, Provider Configuration
Long Beach or United States
$21-$40/hr RemoteFull Time
Molina Healthcare
Molina HealthcareNYSE: MOH: Provides managed health insurance through government-sponsored benefit programs.
1+ YOE1+ year healthcare or customer/provider services experience, Microsoft Office/Excel proficiency, strong attention to detail, critical thinking, organizational and communication skills.
Microsoft Office, Microsoft Excel
1mo
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Analyst, Energy Benchmarking & Utilities
Yorba Linda, California, United States
OnsiteFull Time
Ecom-Energy
Ecom-Energy: Provides energy procurement and sustainability management consulting services.
Experience with utility and energy data entry, extraction, verification, and issue resolution; proficiency with Microsoft Excel and web-based applications; attention to detail and customer-service orientation.
Microsoft Excel, EnergyCAP, EPA Energy Star Portfolio
1w
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Employer Services Analyst
Los Angeles, California, United States
$30-$37/hr OnsiteFull Time
Southern California Pipe Trades Administrative Corporation
Southern California Pipe Trades Administrative Corporation: Administers employee benefit trust funds for pipe trades.
High school diploma required (associate's or bachelor's preferred). Strong organization, customer service, written/verbal English, Microsoft Office, math, analytical and problem-solving skills; ability to handle collections and audits.
Microsoft Office
1w
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Associate Account Analyst
Plano or Las Vegas or Los Angeles or Austin or Ann Arbor or Arlington or Anoka
HybridFull Time
Liberty Mutual
Liberty Mutual: Provider of global property and casualty insurance products.
2+ YOEEntry-level underwriting support role requiring analytical ability, attention to detail, customer service skills, and ~2 years related experience or associate/bachelor's degree preferred.
2w
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Analyst, Inventory Management
Fontana, California, United States
$25-$32/hr OnsiteFull Time
Cardinal Health
Cardinal HealthNYSE: CAH: Distributes pharmaceuticals and manufactures medical products for healthcare providers.
Experience with inventory principles, forecasting, purchase order issuance, Microsoft Office (Access, Excel, Outlook, PowerPoint, Word), strong communication and analytical skills; customer/vendor credentialing required.
Microsoft Access, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word
2w
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Senior Analyst, Procurement (Onsite)
Anaheim, California, United States
$76k-$144k/yr OnsiteFull Time
RTX
RTXNYSE: RTX: RTX provides advanced aerospace and defense systems and services.
2+ YOEUniversity degree or equivalent experience and minimum 2 years procurement/supply chain experience; experience supporting customer-facing supply chain activities; Epicor experience preferred; strong communication and analytical skills; U.S. Person required.
Epicor
1mo
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Senior Analyst, Client Experience & Operations - Mars Veterinary Health
California or Los Angeles or Santa Monica or Tampa or Vancouver
$104k-$162k/yr RemoteFull Time
Banfield Pet Hospital
Banfield Pet Hospital: Provides preventive veterinary care and pet health services.
4+ YOEBachelor's degree required; 4+ years in analytics, operations, consulting, or customer experience; experience with Excel and data visualization; ability to coordinate cross-functional initiatives, run pilots, and translate strategy into execution.
Microsoft Excel, Power BI, Tableau, SQL, C++, Python
2w
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Business Systems Analyst III
Jacksonville or Los Angeles
$87k-$139k/yr OnsiteFull Time
City National Bank
City National BankNYSE: RY: Provider of commercial banking, wealth management, and investment services.
5+ YOE5+ years developing/customizing databases and reporting systems; 3+ years loan servicing experience; experience with reporting/query tools (Brio, MS Query, MS Access, Crystal Reports, Business Objects); strong analytical and communication skills.
Brio, Microsoft Query, Microsoft Access, Crystal Reports, Business Objects, Microsoft Word, Microsoft Excel, Oracle, Oracle Analytics, Java Server Pages & Scripts
2w
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Programs and Services Analyst-Substitute
Glendale, California, United States
$40/hr OnsiteTemporary
Glendale Community College
Glendale Community College: Provides academic degree and vocational programs in Glendale, California.
4+ YOEBachelor's degree in related field and four years administrative/analytical experience in an academic setting; experience with student programs, outreach, compliance, SEVIS, reporting, and customer service.
Student and Exchange Visitor Information System (SEVIS)
1w
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Global Account Executive
Los Angeles, California, United States
HybridFull Time
IPRally
IPRally: AI-powered patent search and analytics platform for professionals.
5+ YOERelevant university degree,5+ years consultative customer-facing IP or patent experience; patent attorney/agent or IP analyst background preferred; fluent English; strong analytical and relationship skills.