1mo
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Customer Insights Analyst
Atlanta or San Francisco or Los Angeles or London or United States or Japan or Australia or Korea or Thailand or Europe or Asia
$80k-$110k/yr RemoteFull Time
3+ YOE3+ years in analytics/operations/consulting, strong SQL, Tableau and Excel skills, experience with customer journey analytics, structured problem solving, and cross-functional influence.
SQL, Tableau, Microsoft Excel
2w
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Sr. Analyst, Digital Voice of the Customer
Irvine, California, United States
$98k-$116k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years experience in digital customer feedback/analytics, experience with VOC tools, strong analytical, project management, and communication skills.
FullStory, AppBot, Digital InBox/Mailbox, Amplitude, Jira, Confluence, Reddit, Mobile App Stores, Loyalty and Rewards platforms
1mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
2w
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Sr. Analyst, Digital Voice of the Customer
Irvine, California, United States
$98k-$116k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years in customer feedback or digital analytics; strong CX management, root cause analysis, project management, stakeholder communication, and problem-solving skills.
FullStory, AppBot, Mobile App Stores, Reddit, Amplitude, Jira, Confluence, Digital InBox/Mailbox, Loyalty and Rewards platforms
1w
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Warehouse Customer Service Analyst (Bi-Lingual Korean & English Required)
Bloomington, California, United States
$70k-$80k/yr OnsiteFull Time
3+ YOEBi-lingual Korean/English, 3+ years in logistics/transportation/customer service, Excel and TMS/WMS/JDA/SAP/Oracle experience, bachelor's preferred, strong analytical and communication skills.
TMS, WMS, JDA, SAP, Oracle, Microsoft Excel
4w
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Senior Data Intelligence Analyst - Customer Experience
San Jose or Draper or New York City or Seattle or Los Angeles County or Austin or Massachusetts or Utah or Houston or Florida or North Carolina or United States
$108k-$152k/yr RemoteFull Time
Expertise with SQL and modern data warehouses/BI, building dashboards and analytics, applying AI/LLM techniques to CX problems, translating analysis to nontechnical stakeholders, partnering cross-functionally to drive execution.
SQL, AI, LLM
2w
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AI Analysis & Performance Analyst - Customer Support, Trust & Safety
Los Angeles or Singapore or New York City or London or Dublin or Paris or Berlin or Dubai or Jakarta or Seoul or Tokyo
OnsiteFull Time
3+ YOE3+ years experience building models/data pipelines and applying LLMs; strong Python and SQL skills; experience with AI chatbot/automation in operations or BPO; strong analytical, statistical, and communication skills.
Python, SQL, Large Language Models (LLMs)
3w
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Associate Analyst, Provider Configuration
Long Beach or United States
$21-$40/hr RemoteFull Time
1+ YOE1+ year healthcare or customer/provider services experience, Microsoft Office/Excel proficiency, strong attention to detail, critical thinking, organizational and communication skills.
Microsoft Office, Microsoft Excel
1mo
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
1d
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Customer Development & Operations Analyst, Costco (West Coast Region)
Emeryville or Seattle or San Francisco or Los Angeles or United States
$75k-$95k/yr RemoteFull Time
3+ YOE3+ years CPG sales experience, Costco experience preferred, forecasting and analytics (IRI/Numerator), Excel and Salesforce proficiency, bachelor’s or equivalent, willingness to travel up to 30%.
Microsoft Excel, Salesforce, Blue Planner, Numerator, IRI, CRX, Microsoft Teams, Outlook
3w
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Associate Analyst, Provider Configuration (Remote)
Long Beach or United States
$16-$35/hr RemoteFull Time
1+ YOE1+ year healthcare experience, customer service and Microsoft Office/Excel proficiency, strong attention to detail, organizational and communication skills.
Microsoft Office, Microsoft Excel
2d
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Servicing Analyst
City of Industry, California, United States
$50k-$91k/yr OnsiteFull Time
3+ YOE3+ years experience, post-secondary degree or equivalent, knowledge of commercial lending products, risk/regulatory requirements, strong verbal/written communication, collaboration, and analytical skills; Loan IQ experience a plus.
Loan IQ
2w
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Employer Services Analyst
Los Angeles, California, United States
$30-$37/hr OnsiteFull Time
High school diploma required (associate's or bachelor's preferred). Strong organization, customer service, written/verbal English, Microsoft Office, math, analytical and problem-solving skills; ability to handle collections and audits.
Microsoft Office
2w
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Analyst, Provider Configuration (Remote)
Long Beach, California, United States
$49k-$107k/yr RemoteFull Time
2+ YOE2+ years healthcare or provider services experience, strong attention to detail, critical thinking, customer service, communication, organizational skills, and proficiency with Microsoft Office and Excel.
Microsoft Office, Microsoft Excel
1w
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Analyst III-HR/Position Control (C&P)-Metropolitan State Hospital-26-322
Los Angeles County, California, United States
$7k-$8k/mo OnsiteFull Time
6+ YOEMinimum four years analytical/technical/clerical/customer service experience plus two additional years of professional analytical experience (one year equivalent to Analyst II); must meet class specification and pass background/medical clearance.
1mo
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Senior Analyst, Client Experience & Operations - Mars Veterinary Health
California or Los Angeles or Santa Monica or Tampa or Vancouver
$104k-$162k/yr RemoteFull Time
4+ YOEBachelor's degree required; 4+ years in analytics, operations, consulting, or customer experience; experience with Excel and data visualization; ability to coordinate cross-functional initiatives, run pilots, and translate strategy into execution.
Microsoft Excel, Power BI, Tableau, SQL, C++, Python
3w
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Business Systems Analyst III
Jacksonville or Los Angeles
$87k-$139k/yr OnsiteFull Time
5+ YOE5+ years developing/customizing databases and reporting systems; 3+ years loan servicing experience; experience with reporting/query tools (Brio, MS Query, MS Access, Crystal Reports, Business Objects); strong analytical and communication skills.
Brio, Microsoft Query, Microsoft Access, Crystal Reports, Business Objects, Microsoft Word, Microsoft Excel, Oracle, Oracle Analytics, Java Server Pages & Scripts
2w
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Global Account Executive
Los Angeles, California, United States
HybridFull Time
5+ YOERelevant university degree,5+ years consultative customer-facing IP or patent experience; patent attorney/agent or IP analyst background preferred; fluent English; strong analytical and relationship skills.
4d
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Supervisor I-Payroll and Benefits Manager-Human Resources-Metropolitan State Hospital-26-0004
Los Angeles County, California, United States
$7k-$9k/mo OnsiteFull Time
6+ YOEMinimum of four years analytical/technical/clerical or customer service experience plus an additional two years professional analytical/technical experience (one year equivalent to Analyst II); education may substitute year-for-year; civil service/list/transfer/reinstatement eligibility required.
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