26 customer analytics analyst jobs at 22 companies in Plano, TX
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Customer Insights Analyst
Dallas or San Francisco or London or Europe or Asia or Japan or Australia or Korea or Thailand
$80k-$110k/yr HybridFull Time
3+ YOE3+ years analytics or related experience; strong SQL, Tableau, and Excel skills; experience with customer journey analytics, cross-functional influence, critical thinking, and presenting insights to stakeholders.
SQL, Tableau, Microsoft Excel
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Sr Customer Engagement Analyst
Fort Worth, Texas, United States
HybridFull Time
GM Financial: Provides automotive financing and leasing services for dealers and consumers.
5+ YOE5+ years experience with data mining/query tools, 3+ years SAS/Python/SQL, experience with Clarabridge/Qualtrics, strong analytical and presentation skills, ability to use AI tools (Microsoft Copilot).
SAS, Python, SQL, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Clarabridge, Qualtrics, Microsoft Copilot
1w
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Senior Customer Solutions Analyst
Dallas, Texas, United States
$42k-$76k/yr OnsiteFull Time
2+ YOE2-4 years relevant experience, Associate's or equivalent, strong written/verbal communication, analytical and problem-solving skills, experience with data analysis/forecasting, on-call and occasional travel (0-5%).
ArcGIS, Microsoft Excel, GIS
1d
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Customer Success Analyst
Fort Worth, Texas, United States
$70k-$89k/yr OnsiteFull Time
5+ YOEBachelor’s degree in supply chain, business, or related field; 5+ years in customer service, supply chain, or O2C operations; Power BI, ERP, Microsoft Office, analytics, and process improvement expertise.
Power BI, Microsoft Office Suite, Microsoft Excel, Power Query, Power Pivot, Microsoft Word, Microsoft PowerPoint, Oracle, SQL, AI
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
3d
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Regional Analyst 1 Customer Experience
Irving, Texas, United States
HybridFull Time
1+ YOEBachelor's in Business,1+ years relevant marketing/sales experience preferred,proficiency with Excel and word processing,analytical and communication skills,ability to travel up to 25% and relocate in future.
Microsoft Excel, word processor, mainframe applications
6d
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Senior Client Experience Analyst
Dallas, Texas, United States
$110k-$120k/yr RemoteFull Time
5+ YOE5+ years in analytics, strategy, operations or customer-focused roles; strong statistical modeling and analytical methods; executive communication and stakeholder influence; bachelor\u0002s or equivalent experience.
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Financial Analyst - Customer Service
TAR B or WAP C
$107k-$147k/yr HybridFull Time
Several years of financial analysis and operational controlling; strong analytical skills; experience with financial planning and KPIs; travel ~10%; English fluency; MS Office; knowledge of Jedox and SAP.
Jedox, SAP, MS Office 365
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Data Solutions Analyst
Plano, Texas, United States
HybridFull Time
3+ YOEBachelor's in Math/CS/data science or equivalent; 3–5+ years in data analysis or technical customer-facing roles; experience with big data/warehousing, Python, Apache Spark, SQL, and visualization tools; strong analytical and communication skills.
Python, Apache Spark, Plotly, Tableau, Microsoft Power BI, Grafana, SQL, InfluxDB
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
4w
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Asset & Wealth Management, Product Management, Analyst - Dallas
Dallas, Texas, United States
OnsiteFull Time
2+ YOEBachelor's in quantitative field, 2+ years analyzing online/mobile customer data, expertise with Adobe Analytics, SQL/R/Python, Tableau or Qlik, strong communication and problem-solving skills.
Adobe Analytics, Tableau, Qlik, SQL, R, Python
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Analyst/Sr Analyst, Operations Administration
Fort Worth, Texas, United States
OnsiteFull Time
3+ YOEBachelor's degree or equivalent, 3+ years customer-service related experience, experience with AI/ML and analytics, project leadership, strong communication and presentation skills.
AI/ML tools
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Service Support Analyst
Arlington, Texas, United States
$45k-$54k/yr OnsiteFull Time
High school diploma, valid driver's license, customer service/helpdesk experience preferred, strong Microsoft Windows and Office skills, travel up to one week per month, good communication and analytical skills.
Windows 10, Windows 11, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams
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Sr Financial Analyst, North American Customer Fulfillment
Irving, Texas, United States
OnsiteFull Time
3+ YOE3+ years finance/analytical experience, strong SQL and Advanced Excel skills, experience with KPIs, automation and controllership; Bachelor’s degree required.
SQL, Quicksight, Microsoft Excel, Microsoft Access, Essbase, Cognos, Oracle, SAP, Lawson, JD Edwards
1w
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Member Support Quality Analyst
Lehi or Plano
$54k-$64k/yr OnsiteFull Time
4+ YOECall center quality assurance experience, HS/GED, 4+ years QA in contact centers (or 1+ internal QA), proficiency with Talkdesk, Shelf, Google Suite and Excel, strong analytical and communication skills.
Talkdesk, Shelf, Google Drive, Google Sheets, Google Slides, Lucidchart, Microsoft Excel
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Service Management Analyst
Dallas or Austin
HybridFull Time
3+ YOEBachelor's or equivalent experience, 3+ years in client services/relationship management in financial services, FINRA Series 7 (or obtain within 90 days), Microsoft 365 proficiency, strong communication and analytical skills.
Microsoft 365
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Sales Support Analyst - Tier 1
Arlington, Texas, United States
$45k-$53k/yr OnsiteFull Time
High school diploma and valid driver’s license required. Strong customer service, helpdesk skills, Microsoft Windows and Office proficiency, travel availability (~1 week/month), excellent communication and analytical abilities.
Windows 10, Windows 11, Outlook, Excel, Word, Teams
2d
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Price, Promotion & Master Data Analyst
Plano, Texas, United States
OnsiteFull Time
Requires deep system expertise in pricing, promotions, and customer master data across N-ERP and CIS; strong cross-functional collaboration with Sales, Finance, and Operations.
N-ERP, CIS, eBulletin, CPH, CCH, CAP Portal, Smart Spend
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Digital Operations Support Analyst - Cat Customer Support
Broomfield or Chicago or Peoria or Irving
$98k-$146k/yr OnsiteFull Time
Experience supporting enterprise digital platforms, service management, analytics and reporting; strong communication, problem solving, Agile familiarity, and Microsoft 365 proficiency; bachelor's degree or equivalent preferred.
AEM, DAM, eCommerce, Salesforce, Power BI, Tableau, Jira, Azure DevOps, Rally, Mingle, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Teams
6d
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Resource Mgmt Analyst
Albuquerque or Quincy or Danville or Springfield or Richardson or United States
$42k-$93k/yr RemoteFull Time
2+ YOEWorkforce management and analytics experience, 2 years in claims or customer service, Bachelor or 4 years business experience preferred, strong analytical and communication skills, ability to travel.
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