6 customer analytics analyst jobs at 4 companies in Richmond, VA
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Customer Experience Analyst
Boston or Richmond
$65k-$88k/yr HybridFull Time
5+ YOEBS in quantitative field or equivalent, 5+ years experience (or Masters+3), strong SQL and Excel skills, experience with Tableau/Hex/Python/R, experiment design and contact center analytics experience preferred.
SQL, Microsoft Excel, Tableau, Hex, Python, R
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Customer Experience Analyst
Boston or Richmond
$65k-$88k/yr HybridFull Time
5+ YOE5+ years experience (or Masters+3), BS in quantitative field or equivalent, strong SQL and Excel skills, experience with Tableau/Hex/Python/R, experiment design experience, excellent communication.
SQL, Microsoft Excel, Tableau, Hex, Python, R
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Business Performance Analyst - Customer Contact Ops Support & Tech (Associate, Mid Level, or Senior)
Richmond, Virginia, United States
HybridFull Time
Experience varies by level: 0–2, 2–5, or 5+ years. Requires analytical, communication, data-quality, and Microsoft Excel skills; bachelor's degree in a related field preferred. After-hours support rotations required.
Microsoft Excel, Power BI, Tableau, SQL, Python
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Account Resolution Analyst
Richmond or Spokane Valley
$43k-$71k/yr HybridFull Time
High school diploma or GED required; college degree or accounting/insurance experience preferred. Requires technology proficiency, analytical and research skills, strong communication, negotiation, organization, and customer service abilities.
Microsoft Word, Microsoft Excel, email, Web-enabled applications, database software
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Management Analyst, Associate - Personal Property Tax Management Analyst Associate
Richmond, Virginia, United States
$23-$43/hr OnsiteFull Time
4+ YOEBachelor's degree in business, finance, accounting, or related field and four years of related experience. Requires analytical, tax administration, data management, customer service, reporting, and Microsoft Office skills.
DMV Mainframe, JD Powers Valuation, Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft Outlook, Adobe Acrobat
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Account Resolution Analyst
Richmond or Spokane Valley
$43k-$71k/yr HybridFull Time
High school diploma or GED required; college degree or accounting/insurance experience preferred. Requires technology proficiency, strong communication, analytical, organizational, negotiation, customer service, and decision-making skills.
Microsoft Word, Microsoft Excel, email, Web-enabled applications, database software