39 customer analytics analyst jobs at 31 companies in Walker Mill, MD
5d
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Sr. Advanced Analytics Analyst
San Antonio or United States or California or Seattle or Washington or Boston or New York City
$87k-$149k/yr RemoteFull Time
4+ YOEBachelor's degree with 4+ years of analytics experience or advanced degree with 2+ years; advanced Power BI, Databricks, and Excel; forecasting, predictive modeling, customer data, and cross-functional collaboration experience.
Microsoft Power BI, Databricks, Microsoft Excel, Python, R, SAP, Salesforce, ETL
1mo
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Senior Customer Experience Operations Analyst
Charlotte or New York City or Miami or Arlington or United States
$100k-$120k/yr RemoteFull Time
3+ YOE3+ years in analytics/BI within CX or SaaS; experience with Tableau/Power BI, SQL, Salesforce, Gong; dashboard building, data transformation, and strong communication skills.
Tableau, Microsoft Power BI, SQL, Salesforce, Gong, Gainsight, Copilot, Claude
1d
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Customer Account Analyst (Entry-Level)
Baltimore, Maryland, United States
RemoteFull Time, Part Time
High school diploma required; customer service, administrative, data entry, or account support experience preferred but not required. Requires strong communication, analytical, organizational, problem-solving, and accuracy skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Google Workspace, CRM systems
2mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
2d
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Onboarding Analyst, Customer Success
North America or North Carolina or Charlotte or Washington, D.C. or Boston or Europe or Africa or United Arab Emirates or Qatar
$80k-$95k/yr RemoteFull Time
2+ YOERequires 2+ years in SaaS and 2+ years in operations, support, project coordination, analytics, or similar. Strong organization, written communication, dependency tracking, initiative, and adaptability required.
SaaS, CRM, Planhat
1mo
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Customer Service Quality Policy Analyst I
Fairfax, Virginia, United States
$70k-$80k/yr RemoteFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
3+ YOEBachelor's degree or equivalent, 3+ years contact center quality assurance experience, ability to obtain Public Trust clearance, strong analytical and communication skills, experience with quality monitoring and workforce tools.
NICE, Verint
3d
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Data Analyst
Washington, District of Columbia, United States
$90k-$105k/yr OnsiteFull Time
5+ YOERequires 5+ years in data analytics, business intelligence, or application support; strong Power BI and Power Apps experience; analytical, problem-solving, communication, and customer-service skills.
Microsoft Power BI, Microsoft Power Apps
3d
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Data Analyst
Washington, District of Columbia, United States
$90k-$105k/yr OnsiteFull Time
5+ YOERequires 5+ years in data analytics, business intelligence, or application support; Power BI and Power Apps experience; strong analytical, problem-solving, communication, and customer-service skills.
Microsoft Power BI, Microsoft Power Apps
3d
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Data Analyst
Washington, District of Columbia, United States
$90k-$105k/yr OnsiteFull Time
5+ YOERequires 5+ years in data analytics, business intelligence, or application support; strong Power BI and Power Apps experience; dashboard and workflow development; analytical, communication, and customer-service skills.
Microsoft Power BI, Microsoft Power Apps
2mo
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Senior SCRM Analyst
McLean or Arlington
OnsiteFull Time
6+ YOEActive Top Secret clearance required (TS/SCI preferred); 6+ years SCRM or related analytical experience; strong analytical judgment, executive briefing skills, and proficiency with Microsoft Excel, SQL, Python, Tableau, Power BI, or Palantir; ability to work onsite at secure customer sites in the National Capital Region.
1Exiger, Microsoft Excel, SQL, Python, Tableau, Microsoft Power BI, Palantir
1mo
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Geospatial Analyst, Mid
Alexandria or Charlottesville
$102k-$108k/yr OnsiteFull Time
3+ YOEHS diploma/GED and 3+ years using GIS for DoD GEOINT analysis and open-source intelligence collection. Requires intelligence product development, multidisciplinary teamwork, and strategic customer support; U.S. citizenship and TS/SCI clearance required.
Geographic Information Systems (GIS), ESRI ArcGIS, Google Earth, GeoMedia PRO, QGIS, Adobe Acrobat, Adobe Creative Suite, Microsoft Office Suite, Python
1w
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Distributor Sales Analyst (Remote) (NW&PB)
Arlington, Virginia, United States
$80k-$100k/yr RemoteFull Time
1.5+ YOERequires 18 months of relevant sales or analytical experience, proficiency in Microsoft Excel and PowerPoint, strong communication, customer service, data analysis, organization, and relationship-building skills.
Microsoft Excel, Microsoft PowerPoint
3w
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Product Analyst
Owings Mills, Maryland, United States
$77k-$131k/yr HybridFull Time
2+ YOEBachelor's degree or equivalent and 2+ years experience; analytics and dashboard experience using Adobe Analytics; customer engagement, agile, user story and acceptance criteria development.
Adobe Analytics
1mo
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Product Analyst
Arlington, Virginia, United States
$116k-$136k/yr HybridFull Time
3+ YOE3+ years in product analytics/management or customer analytics; strong SQL, A/B testing, Tableau/Mode, Python or R, product ownership experience, and familiarity with AI-assisted workflows (Claude, Copilot, ChatGPT).
SQL, Tableau, Mode, Python, R, Claude, Copilot, ChatGPT
2mo
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Network Development Analyst
Washington, District of Columbia, United States
$62k-$141k/yr OnsiteFull Time
Experience in targeting/network development and U.S. government all-source analysis; familiarity with high-side tools and SIGINT/HUMINT; TS/SCI with polygraph required; HS diploma/GED required; strong analytic, writing, and briefing skills.
Palantir, Analyst Notebook, DataXplorer, VOLTRON
3w
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Product Analyst
Owings Mills, Maryland, United States
$77k-$131k/yr HybridFull Time
2+ YOEBachelor's degree or equivalent and 2+ years relevant experience; experience with analytics, customer engagement, agile processes, user stories, and dashboards for digital products.
Adobe Analytics
1mo
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Logistics Analyst
Fairfax, Virginia, United States
$49k-$67k/yr OnsiteFull Time
2+ YOEAnalytical and problem-solving skills, strong written and verbal communication, Microsoft Office proficiency, customer-facing experience; dispatcher or similar leadership experience preferred.
Microsoft Office
1w
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Procurement Analyst
Washington, District of Columbia, United States
$48k-$88k/yr HybridFull Time
2+ YOEBachelor’s degree in a related field and 2–4 years of relevant experience. Requires procurement and financial acumen, Excel and ERP reporting skills, analytical ability, attention to detail, communication, customer service, and problem-solving.
Microsoft Excel, ERP
2w
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Telecom Voice Provisioning Analyst
Louisville or Chicago or Reston
$25-$36/hr HybridFull Time
5+ YOERequires 5+ years of telecommunications experience with LSR port-ins and port-outs, provisioning or service delivery expertise, strong analytical and organizational skills, and Microsoft Office proficiency. Associate degree preferred.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, Local Service Requests (LSRs), LOA, COB, CSR, LIDB, CNAM, E911, ESPP
2d
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Associate Acquisition Analyst
Washington, Washington, DC, United States
$55k-$60k/yr HybridFull Time
0+ YOEBachelor's degree, Microsoft Office proficiency, analytical, research, writing, and customer service skills, U.S. citizenship, and active or obtainable DOD Secret clearance. Navy acquisition experience preferred; training provided.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, GEMIS
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