7 customer analytics analyst jobs at 5 companies in Waterloo, IL
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Speech Analytics Analyst
United States or St. Louis or Minneapolis
$45k-$55k/yrRemoteFull Time
Capacity: AI-powered support automation platform helping companies automate customer and employee support.
Requires contact center experience or conversational English, strong analytical and communication skills, customer-facing experience, and a bachelor's degree in a relevant field or equivalent experience.
Capacity: AI-powered support automation platform helping companies automate customer and employee support.
Requires call or contact center experience, strong analytical and communication skills, customer interaction ability, adaptability to technology, and a bachelor's degree in a relevant business, communications, statistics, marketing, or quantitative field or equivalent experience.
MastercardNYSE: MA: Global payments technology powering digital economies.
Experienced L&D or training delivery professional with instructional design knowledge, ability to translate technical content, collaborate cross-functionally, strong communication, organization, and analytical skills.
Optimized Technical Solutions: Women-owned IT services and government contracting firm serving federal, state, local, and commercial agencies.
8+ YOEIn-depth USAF air mobility and aerial port knowledge, GATES proficiency, ITV familiarity, manifesting and passenger operations experience, understanding of TWCF and customs, and Secret clearance.
GATES, IGC, GDSS, e-APIS, e-Secure Flight, TMS, DEAMS, DCBS, C2Remedy, Hyperion, Toad Data Point, Microsoft Office, Microsoft SharePoint
Safety National: Specialty insurance and reinsurance provider serving commercial, public-entity, and self-insured customers nationwide.
3+ YOEBachelor's degree preferred; 3+ years in customer success, analytics, or related work required. Requires strong analysis, communication, organization, presentation, Microsoft Office and Outlook skills; commercial insurance experience preferred.
Microsoft Office, Microsoft Outlook, Salesforce, Guidewire, Microsoft Power BI
EquifaxNYSE: EFX: Global data, analytics, and technology.
2+ YOEBachelor’s degree preferred or equivalent experience; 2+ years in sales support or customer service; analytical, problem-solving, client resolution, stakeholder collaboration, and complex issue analysis skills.
EquifaxNYSE: EFX: Global data, analytics, and technology.
2+ YOEBachelor’s degree preferred or equivalent experience; 2+ years in sales support or customer service; analytical, problem-solving, client resolution, stakeholder collaboration, and complex issue analysis skills.