7 customer analytics analyst jobs at 5 companies in Waterloo, IL

2w
Save
Mark Applied
Hide
Speech Analytics Analyst
United States or St. Louis or Minneapolis
$45k-$55k/yr RemoteFull Time
Capacity
Capacity: AI-powered support automation platform helping companies automate customer and employee support.
Requires contact center experience or conversational English, strong analytical and communication skills, customer-facing experience, and a bachelor's degree in a relevant field or equivalent experience.
2w
Save
Mark Applied
Hide
Speech Analytics Analyst
United States or St. Louis or Minneapolis
$45k-$55k/yr RemoteFull Time
Capacity
Capacity: AI-powered support automation platform helping companies automate customer and employee support.
Requires call or contact center experience, strong analytical and communication skills, customer interaction ability, adaptability to technology, and a bachelor's degree in a relevant business, communications, statistics, marketing, or quantitative field or equivalent experience.
2mo
Save
Mark Applied
Hide
Senior Analyst, Customer Learning & Academy
O'Fallon, Missouri, United States
$83k-$137k/yr OnsiteFull Time
Mastercard
MastercardNYSE: MA: Global payments technology powering digital economies.
Experienced L&D or training delivery professional with instructional design knowledge, ability to translate technical content, collaborate cross-functionally, strong communication, organization, and analytical skills.
1mo
Save
Mark Applied
Hide
Air Transportation Data Analyst 1 - On-Site
O'Fallon, Illinois, United States
OnsiteFull Time
Optimized Technical Solutions
Optimized Technical Solutions: Women-owned IT services and government contracting firm serving federal, state, local, and commercial agencies.
8+ YOEIn-depth USAF air mobility and aerial port knowledge, GATES proficiency, ITV familiarity, manifesting and passenger operations experience, understanding of TWCF and customs, and Secret clearance.
GATES, IGC, GDSS, e-APIS, e-Secure Flight, TMS, DEAMS, DCBS, C2Remedy, Hyperion, Toad Data Point, Microsoft Office, Microsoft SharePoint
3d
Save
Mark Applied
Hide
Senior Analyst, Client Engagement
Saint Louis, Missouri, United States
$78k-$101k/yr HybridFull Time
Safety National
Safety National: Specialty insurance and reinsurance provider serving commercial, public-entity, and self-insured customers nationwide.
3+ YOEBachelor's degree preferred; 3+ years in customer success, analytics, or related work required. Requires strong analysis, communication, organization, presentation, Microsoft Office and Outlook skills; commercial insurance experience preferred.
Microsoft Office, Microsoft Outlook, Salesforce, Guidewire, Microsoft Power BI
3w
Save
Mark Applied
Hide
Billing Support Sales Analyst
St. Louis, Missouri, United States
HybridFull Time
Equifax
EquifaxNYSE: EFX: Global data, analytics, and technology.
2+ YOEBachelor’s degree preferred or equivalent experience; 2+ years in sales support or customer service; analytical, problem-solving, client resolution, stakeholder collaboration, and complex issue analysis skills.
CRM, online learning platform
3w
Save
Mark Applied
Hide
Billing Support Sales Analyst
St. Louis, Missouri, United States
HybridFull Time
Equifax
EquifaxNYSE: EFX: Global data, analytics, and technology.
2+ YOEBachelor’s degree preferred or equivalent experience; 2+ years in sales support or customer service; analytical, problem-solving, client resolution, stakeholder collaboration, and complex issue analysis skills.
CRM