58 customer analytics analyst jobs at 38 companies in Illinois
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Sr Analyst Strategic Analytics
Bolingbrook, Illinois, United States
$78k-$115k/yr HybridFull Time
5+ YOEBachelor's degree or related analytical experience; 5+ years in experimentation or digital/customer analytics; SQL, relational databases, Excel, PowerPoint, Adobe analytics, and communication skills required.
SQL, Microsoft Excel, Microsoft PowerPoint, Adobe Target, Adobe Analytics, Adobe Customer Journey Analytics, Adobe Journey Optimizer, Python, R, Tableau, Microsoft Power BI, Google Cloud Platform
2mo
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Lead Customer Operations Analyst
United States or Illinois
$106k-$136k/yr RemoteFull Time
3+ YOE2+ Mgmt3–5 years in technical support or customer service with 2+ years indirect people management; Bachelor's degree or equivalent; proficiency with Microsoft Excel/PowerPoint/Outlook and Customer Success platforms; strong analytical, communication, and project management skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Totango, Gainsight, Pendo, WalkMe, Gainsight PX
3w
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Customer Engagement Senior Analyst
Chicago, Illinois, United States
$62k-$90k/yr HybridFull Time
Translate technical and functional requirements, analyze customer business needs, collaborate with technical teams, explain technical concepts to non-technical audiences; bachelor’s degree and relevant experience; familiarity with data and ETL.
ETL
3d
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Customer Strategy Analyst
Chicago, Illinois, United States
$79k-$109k/yr OnsiteFull Time
Bachelor’s degree required in business, marketing, analytics, or related field; syndicated data platform proficiency, analytical and project coordination skills, and experience supporting customer materials and cross-functional initiatives.
Circana, Nielsen, IRI
2w
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Customer Operations Analyst
Naperville or Lisle
OnsiteFull Time
Strong analytical skills required to analyze customer, order, pricing, fulfillment, invoicing, EDI, and integration data; collaborate cross-functionally and develop reporting, dashboards, process visibility, and root-cause insights.
ERP, WMS, TMS, EDI, customer portals
1mo
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Customer Success Analyst
Chicago or San Francisco or Dallas or Los Angeles
$107k-$119k/yr HybridFull Time
4+ YOE4+ years B2B operations experience, bachelor’s degree in business/economics/finance or related, basic SQL proficiency, strong communication and analytical skills, experience with account management or customer-facing roles preferred.
SQL
3d
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Customer Strategy Analyst
Chicago, Illinois, United States
$79k-$109k/yr OnsiteFull Time
Bachelor’s degree in business, marketing, analytics, or related field; syndicated data platform proficiency; project coordination, analytical, organizational, communication, and cross-functional collaboration skills.
Circana, Nielsen, IRI
1w
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Operations Analyst - Customer Service
Kenosha or Pleasant Prairie or Milwaukee or Gurnee or Waukegan or Illinois
OnsiteFull Time
2+ YOEBachelor's degree, 2+ years of data analysis or business intelligence experience, advanced Microsoft Excel, SQL, and Power BI skills, plus strong communication, analytical, and organizational abilities.
Microsoft Excel, SQL, Power BI, Robotic Process Automation (RPA)
2mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
3w
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Customer Collaboration Analyst
Lake Forest, Illinois, United States
$66k-$111k/yr OnsiteFull Time
5+ YOEBA/BS required, 5+ years in sales/business/supply chain, strong communication, analytical and financial skills, SAP/Blue Yonder/Microsoft Office familiarity, ability to travel 20–40%.
SAP, Blue Yonder, Microsoft Office
1mo
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Customer Relations Management Analyst
Fulton, Illinois, United States
$57k-$75k/yr OnsiteFull Time
3+ YOEHigh school diploma required; 3+ years customer service/supply chain/IT experience; SAP and Excel proficiency; strong analytics, OTC/process improvement, and customer account management skills.
SAP, PTPlace, Microsoft Excel
1w
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Accounts Receivable Customer Analyst
Mount Sterling, Illinois, United States
$52k-$78k/yr OnsiteFull Time
Bachelor's degree in accounting, finance, or business; strong communication, analytical, problem-solving, interpersonal, organizational, and follow-up skills. Excel, bookkeeping, and accounting knowledge preferred.
Microsoft Excel, V-Lookup, Pivot Table
1w
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Sales Analyst (43450)
Oakbrook Terrace or Chicago
$59k-$79k/yr HybridFull Time
University degree and experience in data, sales, business intelligence, category, or commercial analytics. Requires Circana, customer data platforms, Power BI, Microsoft Excel, visualization, communication, and analytical skills.
Circana, Power BI, Microsoft Excel
4w
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Analyst Sr Customer Loyalty & Insights
Deerfield, Illinois, United States
$79k-$127k/yr OnsiteFull Time
1+ YOEExperience in promotions/marketing/analytics or related area; proficiency with MS Office; strong data analysis, time management and collaboration skills; willingness to travel up to 10%.
Microsoft Office
1mo
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eCommerce & Customer Marketing Senior Analyst
United States or Charlotte or Minneapolis or Chicago
$90k-$112k/yr RemoteFull Time
Strong analytical skills with experience using Excel/Sheets and dashboarding, ability to analyze eCommerce/retail/campaign performance, synthesize data into recommendations, and partner cross-functionally; CPG/retail/eCommerce and syndicated data experience preferred.
Microsoft Excel, Sheets, Nielsen, IRI
1w
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Clinical Reporting Analyst
Lisle, Illinois, United States
$21-$36/hr HybridFull Time
1+ YOEBachelor's degree and 1–2 years of reporting or data analytics experience required, plus customer service experience, advanced Microsoft Excel, strong MS Office skills, and data problem-solving ability.
Salesforce, Banner, Experiential Learning Management System (ELMS), Power BI, Microsoft Excel, Microsoft Office
1w
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Inventory Analyst
Mattoon, Illinois, United States
$45k-$49k/yr OnsiteFull Time
3+ YOEAt least 3 years of data analysis experience or equivalent education and experience, Microsoft Office proficiency, strong communication and customer service skills, attention to detail, and task prioritization.
Microsoft Office Suite
2mo
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Senior Analyst, AML Know Your Customer
San Francisco or Philadelphia or Dallas or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Columbus or Atlanta or San Diego or Minneapolis or Houston or Seattle or Raleigh or Nashville or Kansas City or Charlotte or Portland
$98k-$128k/yr RemoteFull Time
4+ YOE4+ years AML/KYC experience for corporates (2 years in crypto preferred), B.A./B.S. degree, CAMS/CFCS/CFE a plus, strong analytical and communication skills, experience with Slack, Apple MacOS, and G Suite, ability to work remotely across time zones.
Slack, Apple MacOS, G Suite
1w
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Ellucian Banner Functional Analyst
Oak Brook, Illinois, United States
$80k-$90k/yr HybridFull Time
3+ YOERequires 3–5 years as a Banner Functional Analyst, experience supporting Ellucian Banner modules, customer service, analytical skills, requirements documentation, data security, and a related bachelor's degree.
Ellucian Banner, eVisions Argos, Form Fusion, Intellecheck, UC4, Applications Manager
1d
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Associate Solutions Analyst
Chicago or Windsor
$70k-$80k/yr HybridFull Time
1+ YOEBachelor’s degree required; strong client-facing communication, problem-solving, analytical, and relationship-building skills. SQL familiarity and 1–2 years of customer service or technology experience preferred.
SQL
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