1w
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Principal Web Conversion Optimization & Digital Customer Experience
Houston, Texas, United States
OnsiteFull Time
7+ YOE7+ years experience with analytics, AI, web measurement, and customer journey optimization. Bachelor's or equivalent experience preferred. Strong analytical, communication, tagging, A/B testing, and stakeholder management skills.
Google Analytics, Adobe Analytics, Looker Studio, Power BI
6d
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Customer Advocate I
Houston, Texas, United States
HybridFull Time
0.5+ YOEHigh school diploma/GED, 6 months customer service or office experience, data entry/typing, strong verbal/written communication, analytical and organizational skills, ability to sit and be on the phone extensively.
6d
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Customer Success Manager
Houston, Texas, United States
OnsiteFull Time
Manage client onboarding, adoption, retention and growth for a portfolio of commodity trading customers; strong customer-facing experience, communication, analytical and process skills; familiarity with trading workflows.
1w
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Project Controls + Analytics Administrator
Tampa or Orlando or Fort Lauderdale or San Antonio or Houston or Dallas or Atlanta or Durham or Boston or New York or Parsippany or Conshohocken or Rockville or Franklin or Cincinnati
OnsiteFull Time
3+ YOEMinimum 3 years relevant experience, 1+ year customer service experience, strong time management, communication skills; background check required.
21h
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Director, Customer Success
United States or Houston
OnsiteFull Time
8+ YOE4+ MgmtBachelor's required; 8+ years in customer success/operations in regulated healthcare/pharma preferred; 4+ years people leadership; CRM and analytics experience; executive presence and strategic leadership.
CRM, AI-enabled analytics, workflow automation, operational dashboards, forecasting tools
4w
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Customer Care Representative
Houston, Texas, United States
OnsiteFull Time
3+ years customer service/order management experience; experience with SAP and order-to-cash processes; strong communication, analytical and problem-solving skills; experience in chemical or industrial environments preferred.
SAP, CRM, EDI, OCR/AI
6d
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Supervisor, Customer Service
Sugar Land, Texas, United States
OnsiteFull Time
5+ YOE2+ Mgmt5+ years contact center experience, 2 years supervisory experience, strong customer service, coaching, analytics, conflict resolution, Microsoft Office proficiency; utility and SAP CRM experience a plus.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, SAP CRM
2mo
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Customer Data Specialist
Houston, Texas, United States
OnsiteFull Time
2+ YOE2–4 years in customer service, data management, or catalog-related roles; detail-oriented; proficient with CRM and Excel; strong data accuracy and cross-functional collaboration.
CRM, Excel
1mo
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Customer Care Advisor
San Francisco or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Atlanta or Columbus or Boise or San Diego or Minneapolis or Houston or Raleigh or Nashville or Kansas City or Charlotte or Portland or Philadelphia or Dallas or Washington D.C. or Seattle
$30-$41/hr RemoteFull Time
3+ YOE3+ years in fast-paced global support; strong written and verbal communication; experience with ticket systems (Salesforce); familiarity with generative AI and analytics tools; customer-focused, able to work weekends/holidays and on-call.
Salesforce, ChatGPT, Gemini, Slack, Apple MacOS, GSuite
6d
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Customer Service Manager
Houston, Texas, United States
OnsiteFull Time
3+ YOELead and develop customer service team; 3+ years related experience; bachelor\u0002s or equivalent experience preferred; fluid power knowledge; Microsoft Excel and ERP/CRM proficiency; valid driver\u0002s license; strong communication and analytical skills.
Microsoft Excel, Distribution ERP, P21, CRM, Microsoft Office
1w
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Project Controls + Analytics Administrator
Tampa or Orlando or Fort Lauderdale or San Antonio or Houston or Dallas or Atlanta or Durham or Boston or New York or Parsippany
OnsiteFull Time
3+ YOE3+ years relevant experience, 1+ years customer service; strong time management, organization, communication; experience with project controls platform administration and project setup.
1w
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Manager, Customer Experience - SMB
Houston or Charlotte
$110k/yr HybridFull Time
5+ YOE3+ Mgmt5+ years in customer success or SaaS post-sales leadership, 3+ years people management, proven retention/adoption/expansion results, coaching and analytics skills, strong communication and cross-functional collaboration.
1w
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Manager, Customer Experience - SMB
Charlotte or Houston
$110k/yr HybridFull Time
5+ YOE3+ Mgmt5+ years in customer success/experience or SaaS post-sales leadership, 3+ years people leadership, proven retention and adoption results, coaching and analytical skills, strong communication and cross-functional collaboration.
2w
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Customer Service Representative
Houston, Texas, United States
OnsiteFull Time
3+ YOEBachelor's degree or 3+ years experience with domestic and export shipments; experience with SAP, EDI, Excel; knowledge of export documents, Incoterms, HTS codes; strong communication and analytical skills.
SAP, EDI, Microsoft Excel
2w
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Head of Customer Success
Houston or Mechanicsburg or Corvallis or Portland or Dallas or Austin or Columbus or Miami
HybridFull Time
10+ YOE10+ MgmtBachelor's degree,10+ years leading customer success or related global teams,strong analytics,experience building success processes,health models and dashboards,commercial mindset and excellent English communication.
CRM, business intelligence platforms, AI
1w
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Customer Service Representative - EZ TAG Storefronts
Houston or Pasadena or Humble
OnsiteFull Time
0+ YOEHigh school diploma/GED, previous customer service experience, 30 wpm keyboarding and 10-key, Microsoft Office proficiency, strong communication, math, analytical and organizational skills.
Microsoft Office
2w
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Sr Customer Service Specialist - Environmental Solutions
Houston, Texas, United States
HybridFull Time
4+ YOE4+ years customer-facing experience (4-7 preferred), hazardous waste experience, knowledge of RCRA and DOT regulations, accounting familiarity, strong communication and analytical skills, proficient with Microsoft Office and DocuSign.
Microsoft Office, DocuSign, PDF writer
7h
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Market Analyst, Commercial Markets & Data Analytics
Houston, Texas, United States
OnsiteFull Time
Bachelor's in a quantitative field or equivalent experience; experience with power/ISO markets preferred; strong data, SQL, Excel skills and clear communication for customer-facing deliverables.
Databricks, PostgreSQL, Tableau, Amazon Athena, S3, SQL, Python, Microsoft Excel, AWS
20h
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CTIO - Activation & Customer Success - Experienced Associate
New York or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Columbia or Columbus or Dallas or Baltimore or Richmond or Rochester or Rosemont or Sacramento or Boston or St. Louis or Salt Lake City or San Antonio or San Diego or San Francisco or Seattle or Spartanburg or Albany or Stamford or Tampa or Atlanta or Toledo or Tulsa or Washington or Denver or Des Moines or Detroit or Boca Raton or Buffalo or Florham Park or Fort Worth or Greensboro or Hartford or Houston or Grand Rapids or Indianapolis or Irvine or Jacksonville or Kansas City or Las Vegas or Little Rock or Los Angeles or Louisville or Birmingham or Fayetteville or Melville or Miami or Milwaukee or Minneapolis or Montpelier or Nashville or New Orleans or North America or Orlando or Philadelphia or Phoenix or Pittsburgh or Portland
$51k-$140k/yr HybridFull Time
1+ YOEBachelor's degree and 1+ year experience; client engagement, CRM and data analytics experience, strong communication and problem-solving skills; available to travel up to 40%.
2mo
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Director of Customer Experience
Houston, Texas, United States
HybridFull Time
7+ Mgmt7+ years leadership in industrial distribution or related operations; Bachelor's degree preferred; strong analytics and cross-functional leadership; able to drive multi-location initiatives.
ERP systems, Data analytics tools, Microsoft Excel, Power BI