231 customer analytics jobs at 168 companies in Bellaire, TX
3w
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Principal Web Conversion Optimization & Digital Customer Experience
Houston, Texas, United States
OnsiteFull Time
7+ YOE7+ years experience with analytics, AI, web measurement, and customer journey optimization. Bachelor's or equivalent experience preferred. Strong analytical, communication, tagging, A/B testing, and stakeholder management skills.
Google Analytics, Adobe Analytics, Looker Studio, Power BI
2d
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Customer Advocate I
Houston, Texas, United States
$18-$28/hr HybridFull Time
High school diploma or GED, six months of customer service or office experience, data entry or typing experience, strong communication, analytical, organizational, and decision-making skills.
1w
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Customer Service Lead
Katy, Texas, United States
OnsiteFull Time
1+ YOE1+ years customer service/order processing experience, high school diploma or equivalent, strong attention to detail, Microsoft Excel/Office proficiency, excellent verbal and written communication, analytical problem-solving.
Microsoft Excel, Microsoft Office
3w
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Customer Success Manager
Houston, Texas, United States
OnsiteFull Time
Manage client onboarding, adoption, retention and growth for a portfolio of commodity trading customers; strong customer-facing experience, communication, analytical and process skills; familiarity with trading workflows.
3w
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Principal Web Conversion Optimization & Digital Customer Experience
Houston, Texas, United States
OnsiteFull Time
7+ YOERequires 7+ years of experience, high school diploma/GED, bachelor's degree or equivalent experience, and expertise in web analytics, AI, customer experience, reporting, data governance, and cross-functional leadership.
Google Analytics, Adobe Analytics, Looker Studio, Power BI
1w
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Customer Service Lead
Katy, Texas, United States
OnsiteFull Time
1+ YOE1+ year customer service/order processing experience; high school diploma; strong attention to detail, verbal/written communication, Excel and Microsoft Office proficiency, analytical problem-solving, and ability to manage high-volume orders.
Microsoft Excel, Microsoft Office
1w
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Head of Customer Success
Sugar Land, Texas, United States
HybridFull Time
5+ YOE5+ Mgmt5+ years progressive Customer Success leadership with renewals ownership, experience managing managers, Gainsight and Salesforce fluency, analytical and financial fluency with GRR/NRR/ACV, and enterprise B2B SaaS experience.
Gainsight, Salesforce
2d
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Manager, Customer Service
Houston, Texas, United States
OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree preferred; 5–7 years in customer service or account management, including 2 years in leadership. Requires coaching, analytical, organizational, communication, and conflict-resolution skills.
Responsible Care
1mo
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Customer Care Representative
Houston, Texas, United States
OnsiteFull Time
3+ years customer service/order management experience; experience with SAP and order-to-cash processes; strong communication, analytical and problem-solving skills; experience in chemical or industrial environments preferred.
SAP, CRM, EDI, OCR/AI
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Customer Care Advisor
San Francisco or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Atlanta or Columbus or Boise or San Diego or Minneapolis or Houston or Raleigh or Nashville or Kansas City or Charlotte or Portland or Philadelphia or Dallas or Washington D.C. or Seattle
$30-$41/hr RemoteFull Time
3+ YOE3+ years in fast-paced global support; strong written and verbal communication; experience with ticket systems (Salesforce); familiarity with generative AI and analytics tools; customer-focused, able to work weekends/holidays and on-call.
Salesforce, ChatGPT, Gemini, Slack, Apple MacOS, GSuite
1w
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Customer Service Representative I
Falls Church or Houston
OnsiteFull Time
Bachelor's or 1-3 years customer service preferred; clear speaking voice; excellent telephone and writing skills; strong organization, technical and analytical skills; troubleshooting, teamwork, and urgency in resolving customer needs.
1mo
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Customer Success Specialist
Houston, Texas, United States
OnsiteFull Time
2+ YOE2–5 years in customer success or technical support, bachelor\u0002s degree or equivalent experience, strong written/verbal communication, analytical skills, SaaS experience preferred, familiarity with ticketing tools, ability to document and drive product improvements.
Jira
3w
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Customer Service Manager
Houston, Texas, United States
OnsiteFull Time
3+ YOELead and develop customer service team; 3+ years related experience; bachelor\u0002s or equivalent experience preferred; fluid power knowledge; Microsoft Excel and ERP/CRM proficiency; valid driver\u0002s license; strong communication and analytical skills.
Microsoft Excel, Distribution ERP, P21, CRM, Microsoft Office
1mo
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RigCLOUD Customer Success Specialist
Houston, Texas, United States
OnsiteFull Time
4+ YOE4+ years oil & gas industry experience; strong written/verbal communication, analytical and problem-solving skills; deep knowledge of RigCLOUD; ability to manage complex customer relationships; must be authorized to work in the U.S.; no visa sponsorship.
RigCLOUD
1mo
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Customer Service Representative
Houston, Texas, United States
OnsiteFull Time
3+ YOEBachelor's degree or 3+ years experience with domestic and export shipments; experience with SAP, EDI, Excel; knowledge of export documents, Incoterms, HTS codes; strong communication and analytical skills.
SAP, EDI, Microsoft Excel
1w
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Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
1mo
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Vice President Customer Experience
Houston, Texas, United States
$218k-$225k/yr OnsiteFull Time
10+ YOE10+ MgmtBachelor's degree (MBA preferred), 10+ years customer experience leadership with P&L and team management, expertise with Salesforce Service Cloud and contact center technologies, BI analytics experience, and ability to travel up to 25%.
Salesforce Service Cloud, Einstein AI, Genesys Cloud, Five9, RingCentral, Amazon Connect, Tableau, Power BI, Salesforce Reports, Microsoft Teams, Microsoft SharePoint, Microsoft Excel, Microsoft PowerPoint, JDE, D365
2d
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Senior Analyst, Customer Experience & Insights
Houston or Lehi or Philadelphia
HybridFull Time
3+ YOERequires 3–5 years in customer experience insights or research, quantitative and qualitative research, BI tools, advanced Microsoft Excel and PowerPoint, Microsoft Copilot, communication, collaboration, and project management skills.
Power BI, Tableau, Looker, Microsoft Excel, Microsoft PowerPoint, Microsoft Copilot, Qualtrics, Medallia, Forsta, InMoment, Oracle, SAP, Salesforce, Snowflake, AI tools
1d
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Digital Customer and Partner Success
Houston, Texas, United States
OnsiteFull Time, Internship
Student internship for undergraduate juniors or seniors and graduate students. Requires customer interaction, customer management, analytics tracking, computer literacy, and effective communication skills.
AI
4w
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Sr Customer Service Specialist - Environmental Solutions
Houston, Texas, United States
HybridFull Time
4+ YOE4+ years customer-facing experience (4-7 preferred), hazardous waste experience, knowledge of RCRA and DOT regulations, accounting familiarity, strong communication and analytical skills, proficient with Microsoft Office and DocuSign.
Microsoft Office, DocuSign, PDF writer