2mo
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Lead SAP Customer Master Data & Analytics
Austin, Texas, United States
$97k-$184k/yr HybridFull Time
5+ YOEMinimum 5+ years in Master Data Management, Data Governance, or Data & Analytics; strong OTC knowledge; leadership experience.
SQL Server, Power BI, Oracle, Data Modeling, Smartsheet, Excel
1w
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Staff Analytics Engineer
Austin or New York City or Salt Lake City
HybridFull Time
8+ YOE8+ years in analytics/data engineering, strong DBT and SQL expertise, GitHub-based development experience, Python familiarity, customer-facing experience, capable of designing scalable data pipelines and mentorship.
DBT, SQL, GitHub, Python
3mo
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Customer Engineer, Data & Analytics Req#112
Austin, Texas, United States
HybridFull Time
Experience designing and deploying data solutions on Google Cloud with SQL and data pipelines.
SQL, BigQuery, Dataflow, Dataproc, Looker
3mo
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Business Analyst, WWGS Business and Customer Analytics
Austin or Seattle
$74k-$130k/yr OnsiteFull Time
3+ YOEBachelor’s degree; 3+ years analytics, data/BI; SQL; Excel/Tableau; experience influencing stakeholders; data-driven insights.
SQL, Excel, Tableau, QuickSight
2w
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Customer Data Engineer
San Francisco or Austin
HybridFull Time
4+ YOE4+ years in data/analytics engineering or technical consulting; advanced SQL, Python, dbt experience; cloud data infrastructure and Git familiarity; customer-facing implementation experience.
Databricks, dbt, Dagster, AWS, Claude Code, SQL, Python, Git
3mo
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Sr. Analyst, Customer Support
Austin, Texas, United States
HybridFull Time
4+ YOE4+ years analytics experience supporting customer support/CX, strong SQL, Power BI, Zendesk/Salesforce experience, ability to translate data into insights and dashboard specs.
Power BI, SQL, Zendesk, Salesforce, Salesforce Service Cloud, Kantata, Monday.com
2w
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Customer Engineering Manager, Data Analytics, Google Cloud
Atlanta or Austin or Addison or Miami or Raleigh or Durham or Reston
$192k-$267k/yr OnsiteFull Time
10+ YOEBachelor's degree or equivalent, 10+ years cloud-native customer-facing experience, pre-sales/field engineering background, people management experience preferred, ability to travel up to 25%.
Google Cloud Platform, Agentic Data Cloud
3w
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Manager, Customer Success
Austin, Texas, United States
HybridFull Time
2+ YOE2+ years in B2B SaaS account or customer success roles, proven people leadership, strong consultative and analytical skills, excellent communication, experience with Salesforce, customer-focused mindset.
Salesforce
1mo
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Customer Success Manager
Madison or Austin
OnsiteFull Time
3+ YOE3+ years in customer success or related client-facing roles; experience with SaaS/customer success platforms; healthcare or government familiarity preferred; strong communication, presentation, and data/analytics skills.
Vitally, HubSpot, Availity
3mo
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Customer Experience Lead
Los Angeles or Austin
OnsiteFull Time
3+ YOE3-5 years in customer support/experience with metrics ownership; strong written communication; leadership/mentoring experience; ability to analyze trends and communicate insights; detail-oriented with bias toward action.
AI workflows, support platforms, macros/templates, analytics dashboards, knowledge bases
2w
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Customer Service Representative
Austin, Texas, United States
$106k/yr OnsiteFull Time
2+ YOEHigh school diploma, 2+ years product/customer service experience, Microsoft Word/Excel/PowerPoint proficiency, strong communication, multitasking, analytical and detail skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Customer Success Manager
Austin, Texas, United States
OnsiteFull Time
2+ YOE0-2 years in customer support/success; experience with CRM tools; strong communication; analytical and problem-solving skills; ability to multitask in fast-paced environment.
CRM, SFDC, Pipedrive, Hubspot, Zoho
1mo
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Customer Success Manager
Austin or Israel
HybridFull Time
3+ YOE3+ years in customer-facing roles with commercial ownership; strong financial/business background, AI-first mindset, technical configuration skills, project management, analytics, and Microsoft Excel proficiency.
Microsoft Excel, HubSpot, Intercom, Linear, Slack
1w
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Customer Experience Manager
Austin, Texas, United States
$65k-$75k/yr OnsiteFull Time
3+ YOE3+ years relevant experience preferred, undergraduate degree preferred, valid driver\u0002s license, bilingual English/Spanish preferred, strong analytics, customer experience, supervision and program management skills.
1mo
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Customer Care Advisor
San Francisco or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Atlanta or Columbus or Boise or San Diego or Minneapolis or Houston or Raleigh or Nashville or Kansas City or Charlotte or Portland or Philadelphia or Dallas or Washington D.C. or Seattle
$30-$41/hr RemoteFull Time
3+ YOE3+ years in fast-paced global support; strong written and verbal communication; experience with ticket systems (Salesforce); familiarity with generative AI and analytics tools; customer-focused, able to work weekends/holidays and on-call.
Salesforce, ChatGPT, Gemini, Slack, Apple MacOS, GSuite
3mo
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Sr. Manager, Customer Success
Austin, Texas, United States
RemoteFull Time
7+ YOELead revenue retention, manage 10+ brand portfolio, drive adoption, train clients, and provide insights.
Google Analytics, Facebook Ads, GA4, MarTech platforms, Excel, PowerPoint
1mo
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Enterprise Customer Success Manager
Austin or Paris
OnsiteFull Time
Experienced customer success manager with strong relationship-building, organization, analytics, executive communication, CRM proficiency, and ability to develop strategic account plans and deliver QBRs.
CRM
4d
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Customer Support Specialist, Tax
Chicago or California or Minneapolis or Austin or Arizona or Seattle or Washington or Los Angeles
$22-$23/hr RemoteFull Time
1+ YOE1-4 years US payroll customer support experience, bachelor's degree, strong analytical and communication skills, ability to work PST/MST shift, SaaS troubleshooting experience.
Slack, Microsoft 365
3w
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Customer Support Associate (FTC)
Austin, Texas, United States
$25-$31/hr HybridFull Time
Experience in high-volume customer service or operations, staffing industry preferred; ability to meet KPIs and SLAs; strong communication, organizational and data-analytical skills; flexible to work rota including weekends and nights.
Lucid, Salesforce, GSuite, Zoom, Slack, Notion
4w
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Head of Customer Support Operations
Austin or Israel
HybridFull Time
Experience scaling B2B customer support operations, building reporting and Voice of Customer programs, driving cross-functional projects, strong analytical and executive communication skills, AI/tools adoption mindset; Austin-based, hybrid.