477 customer analytics jobs at 268 companies in Los Angeles, CA
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Senior Manager, Customer Engagement Analytics
New York City or Los Angeles
$130k-$180k/yr OnsiteFull Time
7+ YOE7+ years in customer/fan analytics, advanced SQL and Python, experience with cloud data stacks, ML and GenAI tools, leadership of distributed teams, and strong stakeholder communication.
SQL, Python, GenAI/LLM-based analytics tools, AWS, Snowflake, Databricks, Adobe Experience Platform, Monte Carlo, Atlan
2w
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Senior Manager, Analytics, Customer Experience
San Francisco or Sunnyvale or Seattle or New York City or Los Angeles or Chicago
$220k-$323k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years in data science, product analytics, consulting, or related work; 3+ years managing people; quantitative degree; SQL, experimentation, statistical analysis, data pipelines, and executive communication skills.
SQL, A/B testing, Covey
2d
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Senior Manager, Analytics, Customer Experience
San Francisco or Sunnyvale or Seattle or New York City or Los Angeles or Chicago
$220k-$323k/yr OnsiteFull Time
8+ YOE3+ MgmtRequires 8+ years in data science, product analytics, consulting, or related work; 3+ years managing people; quantitative degree; SQL, experimentation, A/B testing, statistical analysis, and data pipeline experience.
SQL, A/B testing, Covey
4w
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Director, Data Analytics (Customer Experience / Member Growth & Retention) - REMOTE
Long Beach or United States
$96k-$209k/yr RemoteFull Time
10+ YOE5+ Mgmt10+ years managed care/Medicare experience, 5+ years supervisory experience, Bachelor degree or equivalent, Power BI/Salesforce/Excel proficiency, strong leadership and cross-team collaboration skills.
Microsoft Excel, Power BI, Salesforce, Salesforce Analytics
2w
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Senior Group Manager, CRM & Customer Analytics
Fountain Valley, California, United States
$150k-$214k/yr OnsiteFull Time
15+ YOE3+ Mgmt15+ years experience with ≥5 years in CRM (automotive or consumer industry), Salesforce required, 3+ years supervisory experience preferred, HS required; bachelor’s preferred; proven budget, project, and data-management skills.
Salesforce
1w
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Customer Engineer, Data Analytics, Google Cloud, Startups
New York or Atlanta or Austin or Cambridge or Chicago or Los Angeles or San Francisco or Sunnyvale
$152k-$221k/yr OnsiteFull Time
10+ YOE10+ years as a sales engineer or technical consultant in cloud environments; bachelor's degree or equivalent experience; experience with data analytics, data lifecycle, and customer-facing technical presentations.
Informatica, Talend, Alooma, SAP, Data Services, Java, Python, JavaScript, C++, Scala, R, Go, Linux
1mo
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Customer Insights Analyst
Atlanta or San Francisco or Los Angeles or London or United States or Japan or Australia or Korea or Thailand or Europe or Asia
$80k-$110k/yr RemoteFull Time
3+ YOE3+ years in analytics/operations/consulting, strong SQL, Tableau and Excel skills, experience with customer journey analytics, structured problem solving, and cross-functional influence.
SQL, Tableau, Microsoft Excel
2mo
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Director, Customer Success
Simi Valley, California, United States
OnsiteFull Time
10+ YOE5+ MgmtBachelor's degree required, 10+ years in customer success/account management/operations leadership with 5+ years managing multi-disciplinary teams; experience in technology/IoT or MedTech/lab environments; CRM and analytics experience; strong leadership and communication.
CRM, analytics, KPI dashboards
2mo
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Customer Journey Strategy Manager
Irvine, California, United States
$88k-$136k/yr HybridFull Time
5+ YOEMinimum 5-7 years in customer experience, journey strategy/management, product/digital experience, or business transformation; automotive/financial services experience preferred.
CRM tools, Digital platforms, Data analytics tools
2mo
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Digital - Senior Manager/Manager, Customer Insights
Vancouver or Seattle or Toronto or New York City or Los Angeles
$100k-$300k/yr OnsiteFull Time
Experience in analytics/data science or customer insights, strong customer segmentation and performance marketing knowledge, business storytelling, cross-functional collaboration, and use of AI to inform insights; digital marketing experience preferred.
2w
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Customer Success Lead
Los Angeles or New York City
RemoteFull Time
6+ YOE6+ years account management/customer success in SaaS, 5+ years music industry experience preferred; strong reporting, analytical, licensing and entertainment industry knowledge; willing to travel periodically.
TraceID
1d
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Customer Success Associate
Irvine, California, United States
$41k-$69k/yr HybridFull Time
Requires enhanced communication, intermediate problem-solving, analytical and technical proficiency, advanced CRM skills, customer focus, collaboration, and feedback implementation abilities.
CRM, FinCEN ID, Corporate Transparency Act
2w
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VP of Customer Success
Los Angeles, California, United States
$230k-$265k/yr OnsiteFull Time
8+ YOE8+ years in Customer Success/Account Management in B2B SaaS, leadership experience managing managers, strong analytical and technical fluency, experience with HubSpot and Asana, and ability to drive retention and expansion.
HubSpot, Asana
2w
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Manager Customer Service
Riverside, California, United States
$80k-$90k/yr HybridFull Time
5+ YOELead customer service and inside sales teams; 5+ years customer service leadership in electronics preferred; bachelor's in business preferred; proficiency with Microsoft Excel/Word/PowerPoint, SAP, Sales Cloud/CRM; strong communication and analytical skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, SAP, Sales Cloud, CRM
3w
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Customer Success Manager
Beverly Hills, California, United States
$75k-$150k/yr OnsiteFull Time
3+ YOE3+ years in customer success or account management supporting enterprise/institutional clients; strong communication, cross-functional collaboration, higher-education familiarity, analytical and presentation skills.
1mo
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Customer Success Partner
Santa Fe Springs, California, United States
OnsiteFull Time
2+ YOEPreferred 2 years customer success/experience; experience in order and complaint management; SAP/ERP and Microsoft Office 365 skills; strong communication, analytical, and problem-solving abilities.
SAP/ERP Systems, Microsoft Office 365
3w
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Customer Service Representative
Fontana, California, United States
OnsiteFull Time
High-school diploma/GED required; 3+ years customer service experience preferred; strong MS Office/Outlook skills; strong communication, analytical, and problem-solving abilities.
Microsoft Office Suite, Microsoft Outlook, Internet applications
1w
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Customer Solutions Guide
Chicago or San Francisco or Los Angeles or New York City
$60k-$75k/yr RemoteFull Time
3+ YOERequires 3+ years in customer support or experience, complex escalation expertise, strong communication and analytical skills, documentation ability, CRM and ticketing familiarity, and cross-functional collaboration experience.
Microsoft Products, CRM software
1mo
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Customer Support Specialist
Los Angeles or New York City or Seoul or Beijing or London or Lisbon or Belgrade
RemoteFull Time
Experience in customer or technical support, strong written and spoken English, analytical problem-solving, ability to explain technical issues simply, and willingness to work shift-based or flexible schedule.
Zendesk, Intercom
2d
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Customer Service Representative
Madera or City of Industry
$30-$35/hr OnsiteFull Time
3+ YOERequires 3+ years in customer service roles in fast-paced manufacturing, strong communication and analytical skills, project management ability, Microsoft Office proficiency, and a bachelor's or associate degree preferred.
Microsoft Office
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