374 customer analytics jobs at 190 companies in Philadelphia, PA
3mo
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Manager, Customer Business Analytics
Newark, Delaware, United States
HybridFull Time
5+ YOE2+ MgmtExperience with SAS/SQL/Python/R; lead projects; strong communication; data visualization; e-commerce analytics preferred; 5+ years, with 2+ years leading cross-functional projects.
SAS, SQL, Python, R, Tableau, Power BI
1w
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Business Analytics Manager Senior - Marketing & Customer Analytics
Wilmington or Philadelphia or Tysons Corner or Pittsburgh
$136k-$252k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree typically required; 8+ years in marketing analytics, consumer banking, or related data-driven work, including 5+ years of management experience and expertise with complex datasets.
Experian Ascend Marketing, Tableau, SQL, Hadoop, HIVE, Python, SAS
3mo
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Manager, Medical Customer Analytics and Insights - Specialty & Pipeline
Philadelphia, Pennsylvania, United States
OnsiteFull Time
3+ YOEBA/BS in quantitative sciences; 3+ years analytics in a business setting; experience in pharma/healthcare; 2+ years analytics tools; ML/AI experience preferred.
Python, R, SQL, Tableau, Power BI, SAS
2d
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Associate Director, Customer Insights & Engagement Analytics,- Immunology
Princeton, New Jersey, United States
$198k-$240k/yr HybridFull Time
5+ YOERequires 5+ years of advanced analytics experience in the pharmaceutical industry, market research exposure, a bachelor's degree, complex data analysis, stakeholder management, and executive communication skills.
APLD, IQVIA, SHS, Komodo, Claims, Patient chart data, Brand Impact, Specialty Pharmacy, AI, machine learning
2d
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Associate Director, Customer Insights & Engagement Analytics,- Immunology
Princeton, New Jersey, United States
$198k-$240k/yr OnsiteFull Time
5+ YOERequires 5+ years using advanced analytics in the pharmaceutical industry, market research exposure, a bachelor's degree, pharmaceutical secondary-data expertise, stakeholder management, and executive communication skills.
APLD, IQVIA, SHS, Komodo, AI, machine learning
3w
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Data & Marketing Systems Quant Analytics Lead-Senior Associate
Wilmington or Columbus
OnsiteFull Time
Bachelor's in data-related field, experience in data analytics/customer segmentation, proficiency with SQL and Python, ability to translate business needs to technical specs, knowledge of digital marketing and measurement, strong communication.
SQL, Python, Microsoft Excel, Tableau, Adobe, Segment, Microsoft Project, PowerPoint, Jira, Confluence, Salesforce, SAS
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Senior Analyst, Market & Customer Intelligence
Exton, Pennsylvania, United States
OnsiteFull Time
10+ YOE10+ years in market/customer intelligence or competitive analysis in B2B SaaS; experience designing VoC, win/loss, and product analytics programs; strong qualitative and quantitative research and executive communication skills.
Pendo, Mixpanel, Salesforce
1w
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Customer Service Representative
Quakertown, Pennsylvania, United States
$15/hr OnsitePart Time
High school diploma/GED, computer literacy, cash handling, customer service, communication, analytical and problem-solving skills, and ability to lift up to 25 pounds.
Microsoft Outlook, Microsoft Word, Microsoft Excel
1mo
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Customer Engagement Trainee
Blue Bell, Pennsylvania, United States
$23/hr OnsiteTemporary
Customer-focused, entry-level role; basic Microsoft Excel and Office skills, strong communication and listening, phone comfort, analytical and organized, willingness to travel for permanent placement.
Microsoft Excel, Microsoft Office Suite
1mo
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Manager, Customer Success
Florianópolis or Philadelphia or Lisbon
RemoteFull Time
5+ YOE5+ years in customer-facing SaaS roles with customer success/account management; experience leading or mentoring teams; strong communication, analytics, and process-building skills; CRM/CS tool and Google Workspace proficiency; comfortable using AI tools.
Google Workspace, HubSpot, Intercom, Zendesk, ChurnZero, Gainsight, ChatGPT, Claude, Gemini, Copilot, Shopify, Klaviyo
2mo
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Customer Success Associate
San Francisco or Salt Lake City or Chicago or Nashville or Philadelphia or United States
$47k-$60k/yr RemoteFull Time
2+ YOEBachelor's degree or equivalent experience, 2-3 years in implementation/account management or related field, prior healthcare experience, strong customer service and escalation handling, excellent communication and analytical skills.
Salesforce
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Customer Support Operations
Louisville or New York City or Washington or Chicago or Reston or Crum Lynne or Boca Raton
$18-$26/hr HybridFull Time
4+ YOE4+ years customer support/helpdesk or telecom experience (3+ years technical application support), strong telecom knowledge (LNP, routing, IP), CRM and Microsoft Office proficiency, analytical and communication skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Salesforce, CRM
1d
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Customer Success Executive
Northbrook or Vancouver or Franklin or Princeton or Marietta
$149k-$182k/yr HybridFull Time
7+ YOEBachelor's degree in business, finance, or related field; 7+ years in Customer Success; 3+ years managing enterprise accounts; executive engagement, ROI modeling, B2B SaaS, financial, analytical, and CRM expertise.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, Salesforce, PlanHat, Gainsight
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Customer Care Advisor
San Francisco or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Atlanta or Columbus or Boise or San Diego or Minneapolis or Houston or Raleigh or Nashville or Kansas City or Charlotte or Portland or Philadelphia or Dallas or Washington D.C. or Seattle
$30-$41/hr RemoteFull Time
3+ YOE3+ years in fast-paced global support; strong written and verbal communication; experience with ticket systems (Salesforce); familiarity with generative AI and analytics tools; customer-focused, able to work weekends/holidays and on-call.
Salesforce, ChatGPT, Gemini, Slack, Apple MacOS, GSuite
1w
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Customer Success Rep II
Hamilton or North America
$72k-$90k/yr HybridFull Time
3+ YOERequires 3+ years in customer success, account management, or customer-facing roles, B2B SaaS and CRM experience, relationship management, cross-functional collaboration, and strong communication and analytical skills.
Salesforce, Gainsight, CRM
1mo
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Customer Service Representative
Fort Washington, Pennsylvania, United States
OnsiteFull Time
1+ YOE1+ year customer service experience; excellent communication, multitasking, confidentiality, and analytical skills; ability to use Microsoft Office and OnBase; must obtain company FDPCA certification and have a smartphone able to run Microsoft Authenticator.
OnBase, Microsoft Office, Microsoft Authenticator
2mo
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Customer Service Partner
Horsham, Pennsylvania, United States
OnsiteFull Time
2+ YOE2-3 years client/customer service or field support experience, associate degree or equivalent, strong communication and analytical skills, Microsoft Office and CRM proficiency, able to pass background check and authorized to work in the US.
Customer Relationship Management (CRM), Microsoft Office Suite
2mo
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Customer Process Specialist
Allentown, Pennsylvania, United States
OnsiteFull Time
1+ YOEHigh school diploma/GED, 1+ year operations/customer service or manufacturing administrative experience, strong communication and analytical skills, and proficiency in Google Suite, Microsoft Word/Excel, and SAP; bulk/gas industry experience preferred.
Google Suite, Microsoft Word, Microsoft Excel, SAP, ERP
2w
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Customer Support Specialist - Flood
Broomall, Pennsylvania, United States
$20-$27/hr RemoteFull Time
Customer support experience with strong written and verbal communication, computer, organizational, analytical, and multitasking skills; FEMA mapping, Elevation Certificates, and LOMAs knowledge preferred.
FEMA, Outlook
3w
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Regional Customer Service Manager
Devon or Pottstown or Taylor or Smithfield or Querétaro or West Chester
HybridFull Time
Experience leading customer service teams in manufacturing/supply chain, proficiency with SAP, strong stakeholder management, analytical and communication skills; bachelor’s degree preferred; Spanish advantageous.
SAP
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