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183 customer analytics jobs at 115 companies in Phoenix, AZ

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Senior Analyst, Customer Experience Analytics
Stamford or Chicago or Costa Mesa or Draper or San Francisco or Dallas or Phoenix or New York City or Boston or Cincinnati or St. Paul or Baltimore or Orlando or Alpharetta or Rapid City or Charlotte or Canton or Seattle or Bentonville
$85k-$140k/yr HybridFull Time
Synchrony
SynchronyNYSE: SYF: Provides consumer credit products and private label retail cards.
2+ YOEBachelor's or equivalent experience; 2+ years analytics experience (digital engagement preferred); experience with SAS, SQL, R or Python; strong communication, data storytelling, and warehouse analytics skills.
SAS, SQL, R, Python
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6h
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Customer Service Representative
Goodyear, Arizona, United States
$15-$25/hr OnsiteFull Time
Crash Champions
Crash Champions: Provider of national automotive collision repair and refinishing services.
Strong interpersonal, customer service, analytical, problem-solving, multitasking, organizational skills; ability to handle high volume of calls/emails and demonstrate attentiveness and patience.
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2mo
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Manager, Customer Success
Tempe, Arizona, United States
$100k-$120k/yr HybridFull Time
RevolutionParts
RevolutionParts: Software platform for dealerships selling automotive parts online.
5+ YOE3+ Mgmt5+ years enterprise account management; 3+ years leading customer-facing teams; BA in Business/Marketing/Communications or related field; SaaS/eCommerce experience; strong communication and data-driven approach.
AI Tools, CRM, Analytics, SaaS
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23h
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Customer Service Representative
Goodyear, Arizona, United States
$15-$25/hr OnsiteFull Time
Crash Champions
Crash Champions: Provider of automotive collision repair and refinishing services.
Strong interpersonal and customer service skills, analytical and problem-solving ability, multitasking and organizational skills, able to handle high call/email volume, attentive and patient.
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1mo
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Customer Care Advisor
San Francisco or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Atlanta or Columbus or Boise or San Diego or Minneapolis or Houston or Raleigh or Nashville or Kansas City or Charlotte or Portland or Philadelphia or Dallas or Washington D.C. or Seattle
$30-$41/hr RemoteFull Time
Circle
CircleNYSE: CRCL: Digital currency issuer and blockchain financial infrastructure provider.
3+ YOE3+ years in fast-paced global support; strong written and verbal communication; experience with ticket systems (Salesforce); familiarity with generative AI and analytics tools; customer-focused, able to work weekends/holidays and on-call.
Salesforce, ChatGPT, Gemini, Slack, Apple MacOS, GSuite
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1mo
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Sr. Customer Experience Professional
Phoenix, Arizona, United States
HybridFull Time
Honeywell International
Honeywell InternationalNASDAQ: HON: Designs and manufactures technologies for aerospace, buildings, and industry.
4+ YOEMinimum 4 years in high-volume customer support/call center; proficiency with CRM, case management, data analysis; Salesforce, SAP, ERP experience; de-escalation, leadership, and analytical skills.
Salesforce, SAP, ERP
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1d
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Customer Experience Coordinator
Irving or Lawrenceville or Charlotte or Lisle or Farmington Hills or Indianapolis or Phoenix or Tampa
HybridFull Time
Amerisure
Amerisure: Provides commercial property and casualty insurance for businesses.
3+ YOEHigh school/GED required, 3 years commercial underwriting/premium audit/agency/loss control/claims experience, proficient with Microsoft Office, strong communication, analytical and organizational skills, ability to travel up to 5%.
Microsoft Office Suite
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1w
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Customer Experience Strategist
West Henrietta or Phoenix or Saint Petersburg
OnsiteFull Time
Paychex
PaychexNASDAQ: PAYX: Provider of integrated payroll, HR, and benefits outsourcing solutions.
5+ YOEBachelor's degree required, 5 years strategy development experience, 3 years consulting/product/market research in online retail or SaaS; CCXP preferred; Master's preferred.
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1mo
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Director Customer Experience & Strategy
Stoughton or McClellan Park or Fallon or Massillon or Cincinnati or Elko or Auburn or Tacoma or Olympia or Tucson or Truckee or Phoenix or Albert Lea or Denver or Alamosa or Riverside or Virginia Beach or Euless or Monroe or Saint Paul or Pueblo or Kansas City or Richmond
$90k-$120k/yr OnsiteFull Time
Diesel Direct
Diesel Direct: On-site mobile refueling and fuel management for commercial fleets.
10+ YOEBachelor's required (advanced degree preferred). 10+ years in customer experience, operations, or service delivery leadership with experience managing managers, strong analytical and process-improvement skills, and project/system implementation experience.
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1mo
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Customer Service Representative
Phoenix or O'Fallon or Whitehouse Station
$37k-$59k/yr OnsiteFull Time
Chubb
ChubbNYSE: CB: Provides property, casualty, and life insurance and reinsurance services globally.
Superior client service, strong phone presence, organized desk management, professional written and verbal communication, time management, analytical and problem-solving skills, ability to manage multiple priorities and work independently; college degree preferred.
Microsoft Excel
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6d
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Meal Plan Operations & Analytics Manager - ASU
Tempe, Arizona, United States
OnsiteFull Time
Aramark
AramarkNYSE: ARMK: Provides food and facility management services to diverse organizations.
2+ YOEManage meal plan administration, reconciliation, reporting and customer support; 2+ years in customer service/administrative/financial support preferred; associate degree preferred; strong attention to detail and communication.
Microsoft Excel, Word, Outlook, Teams, Power BI
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2w
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After Hours Customer Account Specialist
Phoenix, Arizona, United States
$21/hr OnsiteFull Time
Swift Transportation
Swift TransportationNYSE: KNX: Provides truckload shipping and logistics services across North America.
Previous transportation experience, proficiency with Microsoft Office (Excel, Word), strong verbal/written communication, analytical skills, report generation, EDI/214 familiarity, and an associate degree or equivalent.
Microsoft Excel, Microsoft Word, Microsoft Office, EDI
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2mo
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Customer Success Director
Draper or Scottsdale
HybridFull Time
SIMCO Electronics
SIMCO Electronics: Providing high-precision instrument calibration and quality management software.
Leads customer success teams; 2nd level management experience; 50% travel; BA/BS in Business or Engineering; strong communication and analytical skills.
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6d
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Customer Success Manager- Business Banking & Money Movement
Minneapolis or Chicago or Portland or Milwaukee or San Francisco or Denver or Columbus or Tempe or Los Angeles
$76k-$92k/yr HybridFull Time
U.S. Bank
U.S. BankNYSE: USB: Provider of personal, business, and institutional financial services.
1+ YOEBachelor's or equivalent,1+ years client management experience (1-4yrs preferred),proficiency with Salesforce/CRM,knowledge of business banking/payments,strong communication and analytical skills.
Salesforce
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6d
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Senior Customer Success Manager, Strategic Account Services
Tempe or Austin
$80k-$140k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
4+ YOEBachelor's or equivalent, 4+ years professional experience in buying/merchandising/account management or related, strong analytical skills, Microsoft Excel and MS Office proficiency, project management and stakeholder relationship experience.
Microsoft Excel, Microsoft Office Professional Suite, Oracle Business Intelligence, SalesForce, Tableau
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2w
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Customer Service Manager
Phoenix, Arizona, United States
OnsiteFull Time
Applied Industrial Technologies
Applied Industrial TechnologiesNYSE: AIT: Distributes industrial components, fluid power systems, and automation technologies.
2+ YOE2+ years sales or customer service leadership in B2B, high school diploma/GED, strong communication and analytical skills, Excel and ERP/SAP experience preferred, clean driving record/MVR.
Microsoft Excel, ERP, SAP
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1mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
Scribd
Scribd: Subscription-based digital library for e-books, audiobooks, and documents.
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
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1mo
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Director of Customer Experience
Phoenix, Arizona, United States
OnsiteFull Time
Sonora Quest Laboratories
Sonora Quest Laboratories: Provides clinical laboratory testing and diagnostic services in Arizona.
7+ YOE4+ MgmtBachelor's degree required, 7+ years leading customer experience programs, 4+ years managing direct reports, strong data/analytics and budget management skills, experience with service operations and customer metrics, excellent communication.
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6d
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Customer Service & E-Commerce Supervisor - Full Time
Phoenix, Arizona, United States
$17-$30/hr OnsiteFull Time
Whole Foods Market
Whole Foods MarketNASDAQ: AMZN: Premium natural and organic grocery store chain.
1+ YOE12+ months retail experience, ability to lift 50 lbs, flexible schedule including nights/weekends/holidays, proficiency with email and Microsoft Office, ability to use box cutters and pallet jacks, strong interpersonal and analytical skills.
Microsoft Office, MSR
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1w
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Customer Development Manager
Phoenix, Arizona, United States
FieldFull Time
Advantage Solutions
Advantage Solutions: Provides outsourced sales, merchandising, and marketing for consumer brands.
2+ YOEAssociate degree required, 2+ years retail sales/merchandising experience, grocery/CPG preferred; strong analytical, organizational and communication skills; proficiency with Microsoft Excel and Word.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
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