96 customer analytics jobs at 66 companies in Portland, OR
1mo
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Customer Support Systems & Analytics Lead
San Francisco or New York City or Portland or United States or Canada
$139k-$193k/yr RemoteFull Time
5+ YOE5+ years in data/BI or systems analyst roles; Zendesk admin experience; fluency in SQL; experience with BI tools (Omni, Metabase); strong analytical, communication, and cross-functional collaboration skills.
Zendesk, Zendesk Analytics, AI Agent, SQL, Omni, Metabase, Intercom, Guru, Rippit, MaestroQA
2w
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Customer Advocate
Portland, Oregon, United States
$75k-$85k/yr OnsiteFull Time
2+ YOE2+ years customer service or related experience preferred, bachelor\u0002s degree preferred, strong Microsoft Office (Excel, Word, PowerPoint), reporting/system experience, excellent communication and analytical skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1mo
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Customer Success Manager
Salem or Denver
OnsiteFull Time
Experience in customer success or account management, strong communication, analytical and technical aptitude, ability to influence stakeholders and manage customer relationships to drive adoption and expansion.
6d
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Practice Customer Engineer, Data Analytics, Google Cloud
Sunnyvale or Atlanta or Austin or Boulder or Chicago or Kirkland or Los Angeles or New York City or Seattle or San Francisco or Portland or Phoenix or Playa Vista
$192k-$267k/yr OnsiteFull Time
10+ YOEBachelor's degree or equivalent, 10 years in cloud-native architecture, Big Data expertise, technical stakeholder engagement, and programming experience with Python, Spark, or SQL.
Google Cloud, Python, Spark, SQL, Informatica, Talend, Alooma, SAP, Data Services, Java, JavaScript, C++, Scala, R, Go, DNS, TCP, Linux, Microsoft Windows, VPN, VPC
1w
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Customer Service Associate
Lake Oswego, Oregon, United States
$45k-$55k/yr OnsiteFull Time
3+ YOERequires 3+ years in customer service, analytical and problem-solving skills, basic mathematics, Microsoft Office proficiency, and ability to work in a fast-paced environment; financial services or billing experience preferred.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook
3d
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Lead Customer Experience Specialist
Pittsford or Salem
$53k-$67k/yr HybridFull Time
3+ YOERequires 3+ years in customer service or a related field, process improvement experience, analytical and problem-solving skills, and proficiency with SAP, Customer Portals, Oracle, Excel, and reporting systems.
SAP, Customer Portals, Oracle, Microsoft Excel, integrated reporting systems
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Customer Care Advisor
San Francisco or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Atlanta or Columbus or Boise or San Diego or Minneapolis or Houston or Raleigh or Nashville or Kansas City or Charlotte or Portland or Philadelphia or Dallas or Washington D.C. or Seattle
$30-$41/hr RemoteFull Time
3+ YOE3+ years in fast-paced global support; strong written and verbal communication; experience with ticket systems (Salesforce); familiarity with generative AI and analytics tools; customer-focused, able to work weekends/holidays and on-call.
Salesforce, ChatGPT, Gemini, Slack, Apple MacOS, GSuite
2w
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Customer Service Manager- CCLI (Vancouver, WA)
Vancouver, Washington, United States
$90k-$105k/yr HybridFull Time
7+ YOE3+ Mgmt7+ years customer service experience, 3+ years management, bachelor's preferred, experience leading remote teams, strong communication, analytical and financial acumen.
3d
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Customer Service & Social Engagement Lead
Portland or California or District of Columbia or Florida or Illinois or Massachusetts or Michigan or North Carolina or New Jersey or New York or Nevada or Ohio or Pennsylvania or Tennessee or Texas or Washington
HybridFull Time
3+ YOERequires 3+ years of customer service experience, helpdesk and chat software experience, strong written communication, analytical problem-solving, multitasking, and independent ticket management.
Intercom, Shopify, Stripe, Mariana Tek, Instagram, TikTok, YouTube
2mo
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Manager, Customer Master / MDM Platform
Westminster or Lake Oswego or Dayton or United States
$123k-$168k/yr HybridFull Time
7+ YOEBachelor's degree, 7+ years building enterprise systems and master data initiatives, hands-on experience with an enterprise MDM platform, API/event-driven integration experience, and platform leadership skills.
Tamr, Informatica, Reltio, Semarchy, SAP MDG, Snowflake, CDC, CRM, ERP, Data Warehouse, IAM, CI/CD, API
2mo
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Senior Manager, Customer Insights ( Onsite-Portland Oregon)
Portland, Oregon, United States
$140k-$160k/yr OnsiteFull Time
5+ YOE5+ years consulting or category management experience; client-facing grocery/CPG experience preferred; strong analytics, BI and SQL skills; active use of AI tools; ability to synthesize data into actionable recommendations.
ChatGPT, Claude, Gemini, Copilot, SQL, Power BI, Tableau, SymphonyAI
3d
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Customer Engineer III
Portland, Oregon, United States
$37-$51/hr FieldFull Time
4+ YOEAssociate degree, military technical training, field service experience, or trade certification; 4–7 years in semiconductor or equipment support; mechanical aptitude; communication skills; driver's license.
digital analytics, digital multimeters, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1mo
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Customer Development Manager
United States or Seattle or Portland or San Diego or Sacramento
$124k-$186k/yr RemoteFull Time
4-year degree or equivalent,5+ years CPG sales or sales-support experience,strong analytical and negotiation skills,experience with customer data/systems,Circana knowledge preferred,ability to travel 20%.
Power BI, Salesforce, Circana, Periscope, Albertsons Partner Portal - APP
2mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
2mo
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Customer Engagement Applications Engineer (FaST)
Hillsboro, Oregon, United States
$102k-$173k/yr OnsiteFull Time
2+ YOEMaster’s degree with 0 years or Bachelor’s with 2 years of related experience; strong analytical, metrology, and customer-facing skills.
spectroscopic ellipsometry, optical spectroscopy, data analysis
1w
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Customer Program Spec II
Hillsboro, Oregon, United States
OnsiteFull Time
2+ YOERequires 2–4 years in customer service, program coordination, order management, or related work; strong Microsoft Excel, math, analytical, CAD-model, engineering drawing, and project coordination skills.
Microsoft Excel, ERP, HIS ERP system, CAD
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Strategic Customer Success Manager III
Waltham or Bethesda or Vancouver
$105k-$128k/yr HybridFull Time
8+ YOE8+ years in customer success/account management in SaaS, 5+ years with strategic accounts, strong analytics and communication, solutions consulting mindset, bachelor’s degree preferred.
1mo
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Manager, Sales and Customer Service
Tigard, Oregon, United States
$56k-$94k/yr OnsiteFull Time
3+ YOE3+ Mgmt3+ years retail management experience, ability to lift 30+ lbs, flexible retail schedule, strong leadership, customer service, analytical and communication skills.
Microsoft suite, Star Rewards, OMNI
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
2w
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Category & Customer Insights Manager
Beaverton, Oregon, United States
OnsiteFull Time
7+ YOEBachelor's in business/marketing,7+ years in marketing/category management/consumer insights (5+ with MBA);expertise in syndicated research,analytics,reporting,project management,and presentation skills.
Circana/IRI, ACNielsen, 84.51/Kroger, Microsoft Office Suite
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